are you listening? oral communications – unit 3. unit 2 lesson 1 independent work according to the...

ARE YOU LISTENING?ORAL COMMUNICATIONS – UNIT 3

Unit 2 Lesson 1 Independent WorkAccording to the Commission on the English

Curriculum, "Listening is the neglected language art at all educational levels." 

Do you agree or disagree with this statement.  Explain. 

Record the quote and then your response and be prepared to discuss.

UNIT TERMS

Write these terms down and listen / read for the definitions during the following lessons.• Passive Listening (L)• Active Listening (L)• Listening Spare Time

(L)• Appreciative Listening

(L)• Discriminative

Listening (L)• Empathetic Listening

(L)• Critical Listening (L)• Filter (R)

• Testimonial• False Comparison• Jump on the

Bandwagon• Stack the Deck• Name Calling• Paraphrase• SummarizeL= From LectureR= From Reading

"Nature has given us ONE tongue, but TWO ears that we may hear twice as much as we speak." 

Epictetus, Greek philosopher

"If each of America's more than 100 million workers prevented just one $10 mistake by better listening, their organizations would save $1 billion."

Private excursions away from the speaker can be dangerous.

The Rate Gap Between Speaking and Listenting

We speak at 120 words per minute

BUTWe hear and process much quicker.

Hear 50 wordsTune in andthink aboutthem

Hear next 60 wordsTune out and mind wanders

Hear next 70 wordsTune back in and think aboutthem

Because out brains can process words more quickly than they are delivered, we have to learn to use the “rate gap”to improve our listening skills.

a.   you are an air traffic controller straining to hear a "mayday call from a plane in trouble?b.  your aunt calls from Des Moines to chat?c.  Mom or Dad wants to talk to you about household chores? (do you tune out)

How do you listen when …

Four Ways to Listen:

1.Appreciative Listening

2.Discriminative Listening

3.Empathetic Listening

4.Critical Listening

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