ascom ip-dect installation manual - tynetec · 2019-09-25 · doc no. fm0854 issue 2 page 2...
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Doc No. FM0854 issue 2
Advent XT2 Assisted Living Call Management System _________________________________________________________________________________________________
Ascom IP-DECT Installation Manual
d43
Tynetec operates a policy of continual product improvement and reserves the right to modify the specification of its products.
If any variation to the details in this document are suspected please contact Tynetec’s Technical Support.
Tynetec, a business unit of Legrand Electric Ltd Cowley Road, Blyth Riverside Business Park, Blyth, Northumberland, NE24 5TF. T: +44 (0) 1670 352 371 www.tynetec.co.uk _______________________________________________________________________________________________________________________
Trusted Technology Caring for People
Doc No. FM0854 issue 2 Page 2
CONTENTS
Section Topic Page
1 Product Overview 3
2 Safety Instructions 4
3 Regulatory Information 5
4 Maintenance & Care 5
5 IP-DECT Overview 6
6 Related Documentation 7
7 Site Wiring Requirements 8
8 Advent XT/XT2 Programming 9
9 Ascom d43/d63 IP-DECT Handsets 10
10 Ascom d43/d63 IP-DECT Handset Chargers 12
11 Ascom IPBS2 IP-DECT Access Points 13
12 Matrix NENX IP50 PBX 15
13 IP-DECT System Installation 17
14 IP-DECT System Commissioning 19
15 Specification: Ascom d43 IP-DECT Handset 20
16 Specification: Ascom d63 IP-DECT Handset 21
17 Specification: Ascom d43/d63 Desktop Charger & PSU 22
18 Specification: Ascom 6 Bay Charging Rack 23
19 Specification: Ascom IPBS2 IP-DECT Access Point 24
20 Specification: Matrix NENX IP50 PBX 25
21 Specification: Netgear 16 & 24 Port Ethernet Switches 26
22 Specification: APC Uninterruptible Power Supply 27
23 Amendments Record 28
Doc No. FM0854 issue 2 Page 3
1. PRODUCT OVERVIEW The Ascom IP-DECT system is a reliable wireless communication solution that combines Voice over IP (VoIP) with Digitally Enhanced Cordless Telephony (DECT) technology. It offers enterprise-grade telephony over secure dedicated frequency bands.
• IP (Internet Protocol) - universal standard for inter-networking that maximizes scalability and interoperability.
• DECT (Digital Enhanced Cordless Telephony) - secure radio communication standard that delivers superior voice quality over reserved radio frequency bands.
The IP-DECT system allows 2-way voice communications with residents via the Advent XT2 warden call system and between staff, both internally and externally if required.
When the Advent XT2 is operating in onsite mode all alarm calls are reported via the IP-DECT system. When the phone rings the caller will be identified on the display (provided the phone book memory is programmed), when answered a voice message will announce the call type and channel ID before a speech link is opened.
The size/complexity of the building will determine the number of IP-DECT Access Points needed to achieve site-wide radio coverage. You always require one master Access Point per site, all other are standard Access Points (these use the same hardware – they just have a different factory config pre-installed). The exact quantity and positioning of the IP-DECT Access Points will be determined by a site survey prior to commencing the installation.
All IP-DECT Access Points are star-wired from a central PoE Ethernet Switch on Cat5e cable (max length 100 metres). The model of PoE Switch will be determined by the number of IP-DECT Access Points fitted.
The Matrix NENX IP50 PBX allows the IP-DECT handsets to integrate with the Advent XT2 warden call system, it also allows phone-phone calling and access to an outside line to make/receive external calls. The IP-PBX comes with a standard Tynetec Config; all incoming CO lines ring all SLT analogue and SIP extensions. It also has its DHCP server enabled, this means all Access Points have their IP addresses automatically assigned which simplifies installation. If required, day/night groups can be set so different handsets can be alerted depending on the time of day. Alternatively, the handsets can be configured into zones, so alerts are only notified to the staff responsible for specific areas.
There are 2 types of IP-DECT handset available; the standard d43 model and a higher spec d63 model. These can be mixed on the same installation up to a maximum of 50 handsets per site.
In the event of a mains power failure a UPS (Uninterruptable Power Supply) will maintain operation of the complete IP-DECT system. The length of time the IP-DECT system will remain operational depends on the number of IP-DECT Access Points connected and the volume of DECT traffic. When the UPS shuts down all onsite calls will be reported to the fixed desk telephone connected to SLT1 on the Matrix IP-PBX.
Doc No. FM0854 issue 2 Page 4
2. SAFETY INSTRUCTIONS
Read and understand these instructions before use. Refer to the Manufacturers installation and user guides for more information (see section 6 of this manual). Keep all instructions for future reference.
Take care when working on step ladders during installation or service.
Isolate the mains supply before removing covers.
Do not disassemble any part of the system or attempt to repair it yourself.
No user serviceable parts inside. Refer all servicing to qualified service personnel.
PSU’s should only be connected to a 220-240VAC 50/60Hz mains supply. If you are unsure of the type of power supply consult your local power company.
Danger of explosion if rechargeable batteries are incorrectly replaced. Use only Manufacturer approved batteries as specified in this manual.
Only use Manufacturer approved cable during installation. See section 7 of this manual for details of cable type, recommended colour code and cable length restrictions.
IP-DECT products should be located at least 5 metres away from any other electronic equipment. Failure to provide this separation may result in reduced radio range.
Do not locate IP-DECT products above a radiator or other heat source.
Do not expose IP-DECT products to direct sunlight.
Do not submerge IP-DECT products in water and do not use in damp or humid conditions.
Do not drop or expose IP-DECT products to high vibration or shock.
Do not expose IP-DECT products to dripping or splashing water. Liquids can cause a failure and/or a fire hazard.
Clean IP-DECT products with a damp cloth and a non-abrasive cleaning product. Polish with a dry duster. DO NOT use a wet cloth.
Avoid using harsh, abrasive or corrosive cleaning agents or detergents (e.g. scouring powders, bleaches, polishes, etc.) when cleaning IP-DECT products.
At their end of life IP-DECT products should be disposed of and recycled in accordance with the environmental regulations. See the Regulatory Information in section 3 of this manual.
Doc No. FM0854 issue 2 Page 5
3. REGULATORY INFORMATION
This symbol on the product indicates it complies with all relevant EU Directives as required by law e.g. Radio & Telecommunication Terminal Equipment (RTT&E), Safety of Information Technology Equipment (LVD), Electro Magnetic Compatibility (EMC) and Restriction of Hazardous Substances RoHS. See the Specification for each individual product in section 15 onwards for relevant Approvals. A copy of the complete Declaration of Conformity is available from Tynetec.
This symbol on the product indicates it is classed as Electrical or Electronic Equipment and should not be disposed of with other commercial waste at the end of its working life.
The Waste of Electrical and Electronic Equipment (WEEE) Directive (2012/19/EU) has been put in place to recycle products using the best available recovery and recycling techniques to minimise impact on the environment, treat hazardous substances and avoid increasing landfill.
For product disposal please contact your supplier and check the terms and conditions of the purchase contract and ensure this product is not mixed with other commercial waste for disposal.
This symbol on batteries indicates separate collection. Batteries contain chemicals that can be hazardous to health and the environment and should not be disposed of in the waste bin.
The EU Directive (2006/6/EC) has been put in place to ensure the safe disposal and recycling of batteries.
Return used batteries to your supplier or drop-off at your local municipal waste recycling depot.
NTENTS
4. MAINTENANCE & CARE For peace of mind and to ensure your system is maintained to the highest standard Tynetec recommend an annual Maintenance Contract. This will provide vital assistance in times of need from a nationwide team of trained Service Engineers who specialise in warden call systems.
A Preventative Maintenance Visit (PMV) is also recommended, this covers the replacement of all batteries, a full system test, software updates (where applicable) and a Service Certificate.
For more information on Maintenance Contract packages and PMV’s please contact your local Tynetec Approved Installer, a list can be found on our website; www.tynetec.co.uk/installer-locator
MONTHLY MAINTENANCE
The Matrix IP-PBX, Ethernet Switch and IP-DECT Access Points do not require any regular maintenance, if any item shows signs of damage they should be replaced immediately by a Service Engineer. Products needing repair can be returned via the website; www.tynetec.co.uk/returns-policy ANNUAL MAINTENANCE
Rechargeable batteries in the IP-DECT handsets should be replaced every 2-3 years or 500 charging cycles. The rechargeable batteries in the UPS should be tested every year by a Service Engineer and replaced every 3-5 years depending on the number of discharge cycles and environmental conditions. See the specification for each product in section 15 onwards for details of battery types.
In the unlikely event that the IP-DECT system needs to be turned-off or reset, please ensure all active calls are actioned before proceeding.
Doc No. FM0854 issue 2 Page 6
5. IP-DECT OVERVIEW The maximum theoretical range for any IP-DECT system is 500 metres under ideal conditions, in practice the range will rarely exceed 300 metres due to reflections from nearby buildings, trees, water, etc.
Obstructions inside buildings such as walls and floors will reduce the range, some construction materials such as foil backed plasterboard, reinforced concrete or stone walls will reduce range further.
Environmental conditions such as high levels of transmission at nearby frequencies or emissions from other electrical equipment may also reduce range.
Clear line-of-sight will give maximum radio coverage, it is impossible to state a specific indoor range in advance of a site survey; however, as a guide you can usually achieve 50 metres radius from each IP-DECT Access Point.
Locating the IP-DECT Access Point as high and free from immediate obstruction as possible will help to maximise its range. Even if the Access Point is placed in the optimum position it may not always achieve coverage in the most remote corners, if this is the case then Access Points will be required.
The IP-DECT Access Points should always be located at least 5 metres away from the Advent XT2 controller, NTR’s or any other electrical equipment to avoid the risk of interference.
All IP-DECT products must be sited in a dry secure area; they are NOT suitable for outdoor locations.
AVOID LOCATING IP-DECT PRODUCTS…
WITHIN 5 METRES OF OTHER ELECTRONIC
EQUIPMENT
DIRECTLY ABOVE A HEAT SOURCE
IN DIRECT SUNLIGHT NEAR TO SPLASHING WATER
IMPORTANT NOTE:
Care must be taken during installation and commissioning of any IP-DECT system to ensure full radio coverage and correct Radio Part Numbering. Failure to follow the Manufacturer’s installation and programming instructions may result in blind spots or calls dropping-out when moving between radio cells. Always perform several test calls in all extremes of the building with all IP-DECT handsets in use, i.e. simultaneous phone-phone calls.
S
Doc No. FM0854 issue 2 Page 7
6. RELATED DOCUMENTATION This manual provides general information regarding the installation of the Ascom IP-DECT system. For more detailed information refer to the Ascom installation and user guides. ASCOM DOCUMENTS
You can request copies of the Ascom documents listed below from Tynetec’s customer support;
• Quick Reference Guide for Ascom d43 IP-DECT Handset
• User Manual for Ascom d43 IP-DECT Handset
• Configuration Manual for Ascom d43 IP-DECT Handset
• Quick Reference Guide for Ascom d63 IP-DECT Handset
• User Manual for Ascom d63 IP-DECT Handset
• Configuration Manual for Ascom d63 IP-DECT Handset
• Installation & Operation Manual for Ascom CR3 Charging Rack
• Installation Manual for Ascom IPBS2 IP-DECT Access Point
• IP-DECT Site Survey Document KBAD1001
Doc No. FM0854 issue 2 Page 8
PIN No.
Cat5e WIRE COLOUR
1 White/Orange
2 Orange
3 White/Green
4 Blue
5 White/Blue
6 Green
7 White/Brown
8 Brown
45
87
3
6
2
1
P10280 TYPE "A"CUT BOTH RESISTORS OFF PCB
45
8
7
3
6
2
1
P10280 TYPE "B"NO RESISTORS BUT DIFFERENT PIN-OUT
ABC FED
IHG LKJ ONM
VUTSRQ
P
ZYX
W
ascom
ascom
ascom
7. SITE WIRING REQUIREMENTS ASCOM IP-DECT SYSTEM
WALL SOCKET CONNECTION
IP-DECT Access Points should be connected to the PoE Ports on the Ethernet Switch using Cat5e RJ45 wall sockets and Cat5e Patch Leads.
Wire between the wall sockets using Cat5e Ethernet U/UTP cable (Belden Type: 1583E.00B100) or equivalent (Tynetec Part No. YW1731). The maximum cable length must not exceed 100 metres. Make all 8 connections.
RJ45 Wall Socket: Tynetec Part No. P10280
Surface Backbox: Tynetec Part No. O15090
2m Patch Lead: Tynetec Part No. W00402
2m Patch Lead
2m Patch Lead
Cat5e Cable (Max 100m)
Make all 8 connections
16 Port Ethernet Switch (8 PoE)
RJ45 Wall Socket RJ45 Wall Socket
IP-DECT Access Point
Use PoE Ports 1-8 for Access Points Connect Matrix NENX IP50 PBX
Ethernet to Port 9
Doc No. FM0854 issue 2 Page 9
8. ADVENT XT/XT2 PROGRAMMING The PBX Ring Type must be enabled in the Advent XT/XT2 system programming;
ADVENT XT PROGRAMMING
Enter programming mode on the Advent XT controller go to the General Setup webpage. Enter 01 in the PBX Ring Enable box then press Submit.
Refer to the Advent XT programming manual Doc No. FM0411 for more information. ADVENT XT2 PROGRAMMING
Enter programming mode on the Advent XT2 controller and go to the Onsite & General Setup page. Set the PBX Ring Type Enable check box, press the green button then Apply the change.
Refer to the Advent XT2 programming manual Doc No. FM0815 for more information.
Doc No. FM0854 issue 2 Page 10
9. ASCOM d43/d63 IP-DECT HANDSETS Durable, robust, and feature rich Ascom d43/d63 IP-DECT handsets are designed to enable healthcare personnel to be mobile while still within quick reach in critical situations. The higher spec d63 handset is protected against splashing water making it suitable for use in wet room environments.
Ascom d43 (Tynetec ZXT571)
Ascom d63 (Tynetec ZXT572)
The Ascom d43/d63 IP-DECT handsets must be subscribed before use – see the following page...
Loudspeaker
Backlit 1.8” TFT 262k Colour Display (128 x 160 pixels)
Volume Buttons
Soft Keys On/Off & End Call Key
Call Key
4 Way Navigation Key
Microphone
Headset Connector
Shift/Key Lock
Rear Belt Clip
Sound Off Key
Multifunction Button
Mute Button
5 Way Navigation Key All other d63 features are the same as the d43 above
Alpha-numeric Keys
Backlit 2.0” TFT 262k Colour Display (240 x 320 pixels)
Backlit Alphanumeric Keys
Rear Belt Clip
Doc No. FM0854 issue 2 Page 11
9. ASCOM d43/d63 IP-DECT HANDSETS HOW TO SUBSCRIBE AN ASCOM d43/d63 IP-DECT HANDSET
• For the d43 model remove the battery cover and connect the battery, or for d63 model remove the battery and remove the plastic strip from the battery contacts
• Power-up the handset by pressing and holding the power button
• New handsets will have an option to set the Language – make sure English is highlighted and press the left soft key which is labelled Select
• The display will now show Searching - press the right soft key labelled Cancel
• The display will now show the serial number of the handset and a space to enter the System name. Skip this by selecting the left soft key labelled Next
• In the PARK field enter the following code: 31100614673705 then press the left soft key labelled Next
• In the AC field enter 1969 then select the left soft key labelled Next
• When prompted for Protection on? select the left soft key labelled Yes
• Some summary information will be displayed which can be used to check the correct PARK and AC codes have been entered, then select the left soft key labelled OK
• The display will change to Subscribing then Subscribing wait then Subscribed successfully and then Please logon
• The handset is now subscribed to the IP-DECT system and needs to be assigned an extension number.
• To assign an extension number dial the following code: *0*Ext No.*0 Ext No.# then press the line key e.g. for extension 151 dial *0*151*0151#
• This should display and after a couple of seconds revert to the standby text which is Legrand with the Login successful extension number underneath.
For more information refer to the Ascom d43/d63 user manuals (see section 6).
Doc No. FM0854 issue 2 Page 12
10. ASCOM d43/d63 IP-DECT HANDSET CHARGERS Each Ascom d43/d63 IP-DECT handset is supplied with a desktop charger and a plug-top mains adapter. Select the UK AC plug from the changeable plugs provided and simply clip into place on the adapter. Ascom DC3-UABA (Tynetec W03035)
OPTIONAL CHARGING RACK
The optional Charging Rack can charge up to 6 Ascom d43/d63 IP-DECT handsets at the same time. This provides charging from one mains socket, eliminating the need for 6 separate mains sockets, PSU’s and chargers. The Charging Rack can be free-standing desktop mounted or wall mounted.
With the Charging Rack you can benefit from access to fully charged handsets at any time, it is easy to see which handsets are charged and if any are missing. Ascom CR3-ABAC (Tynetec W03036)
The Charging Rack power cord is fitted with an IEC C13 connector and a UK 13A mains plug.
For more information refer to the Ascom CR3 installation and operation manual (see section 6).
Charging Rack for up to six d43/d63 IP-DECT Handsets 453mm x 156mm x 98mm (LxWxH)
Mains Adapter for Desktop Charger
Doc No. FM0854 issue 2 Page 13
11. ASCOM IPBS2 IP-DECT ACCESS POINTS Ascom IP-DECT Access Points are a compact design with an integrated antenna. They connect to the Matrix NENX IP50 PBX via LAN and support Power over Ethernet (PoE) for ease of installation, they require no additional cabling to support telephony.
All wireless transmissions are encrypted and support cipher re-keying during calls to safeguard against radio eavesdropping. They feature multiple channels with capacity for up to eight simultaneous voice calls plus a dedicated alarm channel. The built-in antenna has exceptional radio coverage. Ascom IPBS2 (Tynetec ZXT570/575)
MASTER/STANDARD CONFIG
Each installation requires one ZXT570 Master Access Point and all the rest are ZXT575 Standard Access Points. No onsite programming is necessary – the Access Point IP addresses are automatically assigned by the Matrix NENX IP50 DHCP server. STATUS LED INDICATOR
The Status LED will indicate the IP-DECT Access Point status by different colours and flash patterns;
LED Colour Meaning
Steady Blue Idle/OK – operational and no traffic
Fast Blue Flashing Start-up/Searching – start-up phase or searching for air synchronization
Blue with short Flash Off Active Traffic – operational and traffic
Blue with short Flash Red Busy – fully occupied with traffic
Fast Red Flashing Error – no Ethernet connection
Steady Red Fatal Error – hardware fault
Refer to the Ascom IPBS2 installation manual for more Status LED flash patterns including yellow used during firmware upgrades and deployment mode. RESET BUTTON
You can restart or reset the IP-DECT Access Point using the RESET button on the rear face, see the table below for the 2 possible actions;
Press Button Action
Short press (<1 Secs) Access Point restarts when the button is released
Long press (~10 Secs) until front LED starts flashing Blue then release
All configuration parameters will be reset to default values*
*avoid doing the “long press” reset on a ZXT575 Master AP as this will remove the factory “Master” config settings.
Wall Mounting Bracket on Rear
Status LED
Surface Mount ABS Enclosure
170 x 170 x 38mm (HxWxD)
Power Supply Port on rear (Not Used)
Reset Button on Rear
LAN/PoE Port on rear
Doc No. FM0854 issue 2 Page 14
11. ASCOM IPBS2 IP-DECT ACCESS POINTS IP-DECT Access Points can be fixed to a wall or a ceiling using the plugs, screws and mounting bracket included. Alternatively, a flexible metal band or strap (not included) can be used to fix to a pole or beam.
IP-DECT Access Points can be installed vertically or horizontally – the mounting positions should have been pre-determined by a site survey. They should always be placed in way that they are not facing large metal objects such as heating or ventilation pipes/ducts.
Fixing IP-DECT Access Points to metal surfaces is not recommended for several reasons. If this is unavoidable, try and ensure a distance of 1 metre between the Access Point and the metal surface.
FIXING THE MOUNTING BRACKET TO A WALL
1. Hold the mounting bracket with its flat side against the wall with the text “TOP” upwards and mark through the two fixing holes. The minimum distance between the top hole and the ceiling (or any object above) must be at least 100mm. If the distance is less the Access Point cannot be slid onto its bracket.
2. Drill the two holes using a 6mm drill bit and insert the 2 wall plugs provided.
3. Position the mounting bracket with its flat side against the wall and fix with the two screws provided. FIXING THE MOUNTING BRACKET TO A CEILING
Fixing to a ceiling is the same as a wall described above. When the Access Point has to be positioned above a suspended ceiling ensure the front face of the Access Point points downwards. FIXING THE MOUNTING BRACKET TO A POLE OR BEAM
The mounting bracket can be fixed to a pole (diameter ≥45mm) or a beam (wider than 50mm) by means of a strap or flexible metal band less than 30mm wide. The strap or flexible metal band is not included.
For more information refer to the Ascom IPBS2 Access Point installation manual (see section 6).
100mm
LAN/PoE Port
57mm
CEILING
Mounting Bracket Screws & Plugs
IP-DECT Access Point
CL
Pole or Beam Mounting
Strap
170mm
25mm
170mm
Doc No. FM0854 issue 2 Page 15
12. MATRIX NENX IP50 PBX The Matrix NENX IP50 PBX provides 4 CO analogue trunks for connection to the XT/XT2 system and the outside world, an Ethernet port for up to 50 SIP extensions (IP-DECT handsets) and 2 analogue extensions for standard (SLT) desk telephones.
IP-PBX CONNECTIVITY
XT2 MATRIX NENX IP50 CONFIGURATION The ZXT558 Matrix NENX IP50 with Tynetec Config Rev 6 is designed for operation with XT2 systems. Calls in on all trunks default to “Department Group” ring group number 300 containing extension 114 (desk phone on SLT1) and SIP extensions 151 to 180. Dial 81 for CO1 (XT2), 82 for CO2 (outside line) and 83 for CO3 (XT2). This Rev 6 Config has the correct CLI format set for XT2 and the internal DHCP Server enabled to allow rapid deployment of the ZXT575 Standard Access Points. If using Rev 5 versions of the ZXT558 Matrix with XT2 systems the DHCP Server must be enabled; HOW TO ENABLE MATRIX NENX IP50 DHCP SERVER
Log into the web interface of the ZXT558 Matrix NENX IP50 IP address: https://192.168.0.2/ Username: select System Engineer from the drop down list Password: Password1! Select Basic Settings and from the expanded menu select Network Parameters Select DHCP Server and carefully fill in all of the settings as shown below; Then click the Submit button to apply the changes.
Doc No. FM0854 issue 2 Page 16
12. MATRIX NENX IP50 PBX MATRIX NENX IP50 CONFIGURATION FOR XT SYSTEMS If the ZXT558 Matrix NENX IP50 with Tynetec Config Rev 6 is being used with XT systems then the Calling Line Identity Format for Warden Call 1 (CO1) must be changed to First Ring, FSK, Second Ring; HOW TO CHANGE CO1 CLI FORMAT FOR XT SYSTEMS
Log into the web interface of the Matrix NENX IP50 IP address: https://192.168.0.2/ Username: select System Engineer from the drop down list Password: Password1! Select Basic Settings and from the expanded menu then select CO Trunks Select Warden Call 1 and expand the Calling Line Identification format option Click on the drop-down list and select the option First Ring, FSK, Second Ring as shown below;
Then click the Submit button to apply the change…
Doc No. FM0854 issue 2 Page 17
13. IP-DECT SYSTEM INSTALLATION Using the Matrix NENX IP50 PBX and a 16 Port (8 PoE) Ethernet Switch the IP-DECT system can expand up to 8 IP-DECT Access Points and 50 IP-DECT handsets. For larger installations requiring more than 8 Access Points a 24 Port PoE Ethernet Switch should be used.
See Tynetec Drg No. ZXT900 ISS B sheet 8 of 8 for detailed connections
PART NUMBERS
Part No. Description Notes
ZXT548 700VA UPS Optional - 1 per site
ZXT558 Matrix NENX IP50 PBX (50 IP Extensions) 1 per site
ZXT549 16 Port Ethernet Switch (8 x PoE) 1 per site for up to 8 Access Points
ZXT559 24 Port Ethernet Switch (24 x PoE) 1 per site for up to 24 Access Points
ZXT570 Ascom IP-DECT Master Access Point 1 per site
ZXT575 Ascom IP-DECT Standard Access Point as required
ZXT571 Ascom d43 IP-DECT Handset & Charger max 50 per site
ZXT572 Ascom d63 IP-DECT Handset & Charger
ZCS766 CLI Desk Telephone 1 per site
UPS (OPTIONAL)
To maintain IP-DECT operation during a mains failure the Matrix NENX IP50 PBX and Ethernet Switch must both be powered from the battery backed output sockets on the UPS.
Note: If the Matrix IP-PBX and Ethernet Switch are plugged directly into the mains there will be no IP-DECT coverage during a mains failure; however, the CLI desk telephone will still operate.
IP-DECT Handsets (max 50) Matrix NENX
IP50 PBX
CLI Desk Telephone
External Tel Line
Advent XT2 Line 1
240V AC
700VA UPS (optional)
Advent XT2 Line 2
16 Port Ethernet Switch (8 x PoE)
IP-DECT Access Points
Max 8 with 8 PoE Port Switch
CO1
CO2
CO3 SLT1
ETHERNET
POWER
1-8
LAN/PoE LAN/PoE
9
ZXT570 Master
ZXT575 Standard
Doc No. FM0854 issue 2 Page 18
13. IP-DECT SYSTEM INSTALLATION 16 PORT ETHERNET SWITCH CONNECTIONS
The 16 Port Ethernet Switch provides 8 PoE Ports for the IP-DECT Access Points.
POWER - connect to the mains supply (or a battery backed output on the optional UPS) via the in-line 48V DC PSU module provided. PORTS 1 to 8 - connect to the IP-DECT Access Points using RJ45 patch leads/wall sockets. These connections can be extended to a maximum of 100 metres using Cat5e cable. PORT 9 - connect to the Matrix NENX IP50 PBX Ethernet Port using an RJ45 patch lead. MATRIX CONNECTION
The Matrix NENX IP50 PBX interfaces the Advent XT2 to the IP-DECT equipment; it also gives access to an outside line and allows zoning of calls.
24VDC - connect to the mains supply (or a battery backed output on the optional UPS) via the in-line 24V DC PSU module provided. CO1 - connect to the Advent XT2 DECT 1 output using the RJ11/BT lead provided. CO2 - connect to an external telephone line using the RJ11/BT lead provided. CO3 - connect to the Advent XT2 DECT 2 output using the RJ11/BT lead provided. SLT1 - connect to the CLI desk telephone via a BT master socket (cut plug off the RJ11/RJ11 lead provided). ETHERNET - connect to Port 9 of the 16 Port Ethernet Switch using the RJ45 patch lead provided.
The ZXT558 Matrix NENX IP50 with Tynetec Config Rev 6 is designed for operation with XT2 systems. The Config must be amended if being used with XT systems – see section 12.
Note; in the event of a mains failure i.e. if the UPS batteries run flat or if a UPS is not fitted, the Matrix connects CO1 to SLT1 and the Advent XT/XT2 will only ring the CLI desk telephone. IP-DECT ACCESS POINT SETUP
One IP-DECT Access Point per site must be a master ZXT570, all the rest must be standard ZXT575 models. No onsite programming is necessary – they will configure themselves on power-up. IP-DECT HANDSET SETUP
The Ascom IP-DECT handsets must be subscribed before use – see section 9 of this manual.
Doc No. FM0854 issue 2 Page 19
14. IP-DECT SYSTEM COMMISSIONING This section describes the visual inspection and tests that must be performed after completing the installation and setup of the IP-DECT system. The purpose of the visual inspection and tests is to verify that the installation has resulted in a correctly functioning system. If it appears that a part is malfunctioning while the system is installed correctly (that is, no cabling faults, no configuration faults), refer to the Troubleshooting (section 10) of the Ascom IPBS2 installation manual for fault finding. RADIO COVERAGE VERIFICATION TESTS
The radio coverage verification consists of two tests:
• Access Point operation test (includes synchronization & handover overlap)
• Speech Coverage test
IMPORTANT: ensure that the IP-DECT handset batteries are fully charged before performing the tests. ACCESS POINT OPERATION TEST
The purpose of this test is to check if all Access Points are operational.
1. Put a handset in the Survey Mode by pressing *#77# - refer to the Ascom IP-DECT Site Survey document KBAD1001 for details of all menu options.
2. Walk around the site referring to the Access Point location drawing. 3. Move close to each Access Point and check that the handset locks to it (the service display should
display the correct number).
After having checked that all Access Points are operational proceed with the Speech Coverage test. SPEECH COVERAGE TEST
The purpose of this test is to verify that there is satisfactory field strength to enable good speech quality everywhere within the covered area (rooms, lift shafts, staircases). This test is performed with two handsets and requires two persons.
1. Use one handset to call the other handset. One user of the handset should now start moving around the covered area. Both users must check that a good speech quality is maintained everywhere. Special attention should be paid to areas such as edges of the building and areas behind metal structures where there is a possibility of reduced speech quality.
2. Mark areas where audio break-up or mutes are heard.
When the Radio Coverage test is complete the results should be evaluated. If the coverage is not sufficient you should review the planning and re-locate or add more Access Points as required. CORDLESS EXTENSION NUMBER TEST
This test checks the connection from the IP-DECT system to the IP-PBX for each handset. Furthermore it checks that all the handset numbers have been correctly programmed. The test is performed by calling all handsets from one specific handset.
1. Put all handset together in order of extension number on a table. 2. Go off-hook with each handset and check that the dial tone is heard. 3. Call with a handset (handset A) all other handsets sequentially and check that the handset with the
corresponding number on its display rings when called. 4. Call handset A and check if it rings.
Doc No. FM0854 issue 2 Page 20
15. SPECIFICATION: ASCOM d43 IP-DECT HANDSET
d43 IP-DECT Handset
Manufacturer/Model No. Ascom DH6-ABAA (d43 Talker)
Tynetec Bundle Part No. ZXT571 (includes d43 handset, charger & power supply)
DECT Output Power 10mW max
DECT Security EN 300 444
Battery Type Li-ion 3.7V 650mAh 2.4Wh (Tynetec Part No. W03052)
Discharge/Charge Cycles >=65% capacity left after 500 full charge/discharge cycles
Speech Time 16 hours
Standby Time 180 hours
Charge Time <4 hours
Display LED Backlit 1.8” TFT 262k Colours 128 x 160 pixels
Languages 18 + 1 additional downloadable
Wideband Audio Yes (G722.2)
Earpiece Audio Adjustable in 8 steps of 3dB
Ring Tones 14 different tones adjustable in 8 steps (max 88dBA @ 10cm)
Mechanical
Colour Black
Dimensions 137mm x 52mm x 21.5mm (HxWxD)
Weight 122 grams including battery & belt clip
Environmental
Electromagnetic Immunity EN 61000-4-3 (immunity to electromagnetic fields 3V/m)
ESD Immunity EN 61000-4-2 (4kV contact discharge/8kV air discharge)
Free Fall Test IEC 60068-2-32 (dropped 12 times from 1 metre)
Ingress Protection Rating IP40, IEC EN60529
Operating Temperature Range 0oC to +40oC
d43 Features
Telephone Book 250 entries
Call List Storage 25 (received/dialled/missed calls)
Mini Text Messaging Yes (max 12 characters)
Keypad Lock Yes (manual/auto)
Keypad Backlight No
User Profiles No
Handsfree Yes
Vibration Alert Yes
Sound Off Button Yes
Multifunction Button No
Volume Up/Down Buttons No
Mic Mute Button No
Programmable Soft Keys Yes
Programmable Hot Keys No
Headset Connector Yes (3.5mm)
Bluetooth Headset No
Over Air Software Update Yes
Doc No. FM0854 issue 2 Page 21
16. SPECIFICATION: ASCOM d63 IP-DECT HANDSET
d63 IP-DECT Handset
Manufacturer/Model No. Ascom DH7-AAAA (d63 Talker)
Tynetec Bundle Part No. ZXT572 (includes d63 handset, charger & power supply)
DECT Output Power 10mW max
DECT Security EN 300 444
Battery Type Li-polymer 3.7V 920mAh 3.4Wh (Tynetec Part No. W03053)
Discharge/Charge Cycles >=80% capacity left after 400 full charge/discharge cycles
Speech Time 20 hours
Standby Time 240 hours
Charge Time <4 hours
Display LED Backlit 2.0” TFT 262k Colours 240 x 320 pixels
Languages 18 + 1 additional downloadable
Wideband Audio Yes (G722.2)
Earpiece Audio Adjustable in 8 steps of 3dB
Ring Tones 15 different tones adjustable in 8 steps (max 88dBA @ 10cm)
Mechanical
Colour Black
Dimensions 137mm x 52mm x 21mm (HxWxD)
Weight 140 grams including battery & belt clip
Environmental
Electromagnetic Immunity EN 61000-4-3 (immunity to electromagnetic fields 3V/m)
ESD Immunity EN 61000-4-2 (4kV contact discharge/8kV air discharge)
Free Fall Test IEC 60068-2-32 (dropped 12 times from 1 metre)
Ingress Protection Rating IP44, IEC EN60529
Operating Temperature Range 0oC to +40oC
d63 Features
Telephone Book 250 entries
Call List Storage 25 (received/dialled/missed calls)
Mini Text Messaging Yes (max 12 characters)
Keypad Lock Yes (manual/auto)
Keypad Backlight Yes
User Profiles Yes
Handsfree Yes
Vibration Alert Yes
Sound Off Button Yes
Multifunction Button Yes
Volume Up/Down Buttons Yes
Mic Mute Button Yes
Programmable Soft Keys Yes (3 per profile)
Programmable Hot Keys Yes (8)
Headset Connector Yes (3.5mm)
Bluetooth Headset Yes
Over Air Software Update Yes
Doc No. FM0854 issue 2 Page 22
17. SPECIFICATION: ASCOM d43/d63 DESKTOP CHARGER & PSU
Desktop Charger
Supplier/Model No. Ascom DC3-UABA
Tynetec Part No. W03035
Colour Black
Enclosure Desktop design, indoor use only
Dimensions 58mm x 95mm x 95mm (HxWxD)
Weight 170 grams
Power Supply
Manufacturer Model No. Phihong PSAC050R-050L6
Safety Approvals CE, RCM, cUL/UL, CB
Emissions Complies with FCC Class B, EN55032 Class B
Immunity EN50082-1, EN 61000-4-2 Level 4, EN61000-4-5 Level 3 1KV
Input Voltage/Current 100-240VAC 50/60Hz 300mA
Output Voltage/Current 5V DC 1A Max
Ripple 200mV Max
Max Power 5 Watts
Efficiency DOE Level VI and CoC V5 Tier2
Short-Circuit Protection Yes
Over-Voltage Protection Yes - not to exceed 7.2V
Over-Current Protection Yes - not to exceed 1.2A (RMS)
Power Supply Mechanical
Colour Black
Enclosure Plug-top design, indoor use only
Changeable AC Plugs UK, Europe, US & Australia
DC Output Connector R/A 1.7mm ID Barrel Plug Centre Positive (9.5mm x 4.0mm OD)
DC Output Cable 1.5 metres
Dimensions 72mm x 45mm x 30mm (HxWxD) exc. AC Plug
Weight 85 grams inc UK AC Plug
Power Supply Environmental
Operating Temperature Range 0oC to +40oC
Operating Humidity 90% RH Max
Doc No. FM0854 issue 2 Page 23
18. SPECIFICATION: ASCOM 6 BAY CHARGING RACK
Charging Rack
Manufacturer/Model No. Ascom CR3-ABAC
Tynetec Part No. W03036
EU Directives R&TTE-1999/5/EC and ErP 2009/125/EC
Safety Approvals EN 60950-1
EMC Approvals EN 55022 (Class B), EN 301 489-6
Features
No. of Handsets per Rack 6 max (d43/d63/i62 handsets only)
Charge Status Indicated in handset display
Mechanical
Colour Light grey
Material PC/ABS
Enclosure Desktop or wall mounted, indoor use only
Dimensions 453mm x 156mm x 98mm (HxWxD)
Weight 1.6 kilograms
Environmental
Ingress Protection Rating IP30, IEC EN60529
Operating Temperature Range +5oC to +40oC
Operating Humidity 20-90% RH, Non-condensing
Power Supply
Input Voltage/Current 100-240VAC 50-60Hz 0.65A (RMS)
Max Power 155 Watts
Power Cord 2m long fitted with IEC C13 Connector and 13A UK Mains Plug
Doc No. FM0854 issue 2 Page 24
19. SPECIFICATION: ASCOM IPBS2 IP-DECT ACCESS POINT
IP-DECT Access Point
Manufacturer/Model Ascom IPBS2-HC
Tynetec Part No’s ZXT570 with Master Config and ZXT575 with Standard Config
EU Directives 1995/5/EC (R&TTE), 2011/65/EU (RoHS)
Radio Approvals EN 301406
EMC Approvals EN 301 489-6, EN 301 489-1, EN60945
Safety Approvals EN 60950-1
Features
DECT Frequency 1880-1900 MHz
DECT Security ETSI TS 102 841, GAP.N.35
DECT Range 20-50 metres indoor (300 metres outdoor)
DECT Transmission Power 10mW max
LAN/PoE Port Ethernet 10/100baseT
Power Port Optional local AC Adapter (not used)
Web Interface Configuration & software upgrades
Simultaneous Voice Calls 8 (with auto-roaming and handover)
External LED Status Indication Tri-colour: blue = normal, yellow = deployment mode & red = fault
Mechanical
Material ABS
Colour White (NCS S 0502-B)
Dimensions 170mm x 170mm x 38mm (HxWxD) inc mounting bracket
Weight 380 grams
Environmental
Ingress Protection Rating IP40
Operating Temperature Range -10oC to +55oC
Operating Humidity 15-90% RH, Non-condensing
Power Supply
Electrical Requirement Power over Ethernet (IEEE 802.3af)
Operating Voltage 21 to 56V DC 250mA
Typical Power Consumption 5 Watts max
Doc No. FM0854 issue 2 Page 25
20. SPECIFICATION: MATRIX NENX IP50 PBX
Matrix NENX IP50 PBX
Manufacturer/Model No. Matrix NENX IP50
Tynetec Part No. ZXT558
Resources
4 CO (TWT) Analogue Trunks To connect up to 4 Two Wire Trunk lines
50 SIP Extensions To connect up to 50 IP-DECT Handsets
2 SLT Analogue Ports To connect Single Line Telephone (SLT1)
1 Ethernet Port To connect VoIP users & trunks, programming & CDR reports
16 Voice Messages For auto-attendant & other voice based applications (14 seconds each)
Configuration Local and remote programming via web based GUI
Mechanical
Colour Black
Material ABS
Enclosure Desk or wall mount
Dimensions 320mm x 51mm x 200mm (WxHxD)
Weight 1.16kg
Environmental
Ingress Protection Rating IP30
Operating Temperature Range -10oC to +50oC
Operating Humidity 5-95% RH, Non-condensing
Power Supply
Manufacturer Model No. ADS-65HI-19A-1
Input Voltage/Current 100-240V AC 50/60 Hz 1.5A
Output Voltage/Current 24V DC 2.5A
Power Consumption 15 Watts (Max)
Enclosure In-line design with 2.0 metre mains lead & 1.2 metre low voltage lead
Doc No. FM0854 issue 2 Page 26
21. SPECIFICATION: NETGEAR 16/24 PORT ETHERNET SWITCHES
16 Port Ethernet Switch (8 PoE)
Manufacturer/Model No. Netgear ProSAFE FS116P
Tynetec Part No. ZXT549
Network Protocol & Standards IEEE 802.3i 10Base-T Ethernet, IEEE 802.3u 100Base-TX Fast Ethernet
EMC Approvals FCC Part 15 Class A, EN 55022 (CISPR 22) Class A, C-Tick Class A
Safety Approvals EN 60950, UL 1950, C-Tick
Features
Data Rate 100Mbps
Network Interface 16 x RJ45
Network Ports 16 auto-speed sensing 10/100 Mbps UTP Ports, 8 with PoE
Status LED’s Power and Ethernet Link/Activity indicators built into RJ45 Ports
Power Supply
Electrical Requirement 100-240V AC 50/60Hz, Power Adapter 48V DC 1.66A
Typical Power Consumption 80 Watts max
Mechanical
Enclosure Desktop, indoor use only
Dimensions 287mm x 103mm x 27mm (WxDxH)
Weight 810 grams
Environmental
Operating Temperature Range 0oC to +50oC
Operating Humidity 10-90% RH, Non-condensing
24 Port Ethernet Switch (24 PoE)
Manufacturer/Model No. Netgear ProSAFE FS728TP
Tynetec Part No. ZXT559
Network Protocol & Standards IEEE 802.3i 10Base-T Ethernet, IEEE 802.3u 100Base-TX Fast Ethernet
EMC Approvals FCC Part 15 Class A, EN 55022 (CISPR 22) Class A, C-Tick
Safety Approvals EN 60950, UL 1950
Features
Data Rate 100Mbps
Network Interface 24 x RJ45
Network Ports 24 auto-speed sensing 10/100 Mbps UTP Ports, all with PoE
Status LED’s Power and Ethernet Link/Activity indicators built into RJ45 Ports
Power Supply
Electrical Requirement 100-240V AC 50/60Hz 2.9A max
Typical Power Consumption 256 Watts max
Mechanical
Enclosure Desktop or 19” Rack Mount (1U), indoor use only
Dimensions 440mm x 257mm x 43mm (WxDxH)
Weight 3.57 kilograms
Environmental
Operating Temperature Range 0oC to +50oC
Operating Humidity 10-90% RH, Non-condensing
Doc No. FM0854 issue 2 Page 27
22. SPECIFICATION: APC UNINTERRUPTIBLE POWER SUPPLY
UPS
Manufacturer/Model No. APC BE700G-UK
Tynetec Part No. ZXT548
EMC Approvals EN 62040-2, EN 55022, C-Tick
Safety Approvals IEC 62040-1-1, IEC 60884-1
Features
Input Voltage/Frequency 230V AC 50/60Hz max 10A
Input Connection 1.8 metres long with BS 1363 moulded non-rewireable 13A UK Plug
Fuse Type/Rating BS 1362 1” 240V AC 10A
Output Capacity (4 Outlets) 700VA 405 Watts (80 minutes @ 40W typical)
Output Voltage (on utility) 230V AC 47-63Hz
Output Voltage (on battery) 230V AC +/- 8% 50Hz +/- 1Hz
Output Connections 8 x BS 1363 Sockets (4 with battery back-up plus surge protection and 4 with surge protection only)
Battery Type Maintenance-free, sealed lead acid battery, leak proof
Battery Rating 12V 9Ah
Battery Life 3-5 Years (depending on number of discharge cycles and temperature)
Status LED Green = Power, Red = Fault
Audible Alarm Yes (beep = on battery, rapid beep = low battery, constant = fault)
Mechanical
Colour Black
Enclosure Free standing or wall mount, indoor use only
Dimensions 89mm x 311mm x 224mm (HxWxD)
Weight 6.93kg
Environmental
Ingress Protection Rating IP30
Operating Temperature Range 0oC to +40oC
Operating Humidity 0-95% RH, Non-condensing
Doc No. FM0854 issue 2 Page 28
23. AMENDMENTS RECORD
The table below lists significant changes to this manual;
Issue Amendments Date
1 First Draft 31/07/19
2 Updated with ZXT570 Master and ZXT575 Standard Access Points and Tynetec Config info added for Matrix and Draytek
20/09/19
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