asug’s 2019 state of the ommunity insights - discover insights from sa… · other technologies...

May 7 – 9, 2019

ASUG’s 2019 State of the Community Insights

Adam Page and Emily Corno, ASUG

ASUG84465

Presenting Today from ASUG’s Research Team

Adam PageMarket Research Manager, ASUG

Emily CornoMarket Research Associate, ASUG

What Is ASUG Research?ASUG’s research team uses traditional methods to capture a unique view of what the largest group of SAP users is thinking, doing, and planning for the future.

emerging technologies

EIM and SAP S/4HANA

evolving business processes

cloud security

Strategic to Specific Topics

Top Insights from the 2019 Research

1 Views on Innovation

2 The Evolving Role of the IT Organization

4 A Look at SAP S/4HANA

3 Where ASUG Members Spend Their Time

Top Insights from the 2019 Research

1 Views on Innovation

2 The Evolving Role of the IT Organization

4 A Look at SAP S/4HANA

3 Where ASUG Members Spend Their Time

Are ASUG Members Innovating or Executing?

© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.

SAP customers want to innovate, but they still have to keep current systems running.

32%of time is spent

innovating/planning for the future

68%of time is spent

executing on current strategies

How Innovation Affects Employees

© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.

51%say it affectsjob satisfaction

44%say it affects howlong they’ll stay

Technologies That Are Truly Emerging

© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.

Other technologies measured: blockchain, edge computing, quantum computing, digital twin.

81% of participants expect these innovations to have asignificant impact on their business in the next two years

+15%vs. 2018

Artificial Intelligence/Machine Learning

Internet ofThings (IoT)

ConversationalUser Interfaces

The Effects of Innovation on SAP Use

© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.

Making more investments in SAP

53%

Keeping the same level of SAP investment as before

38%

Making fewer investments in SAP

9%

Top Insights from the 2019 Research

1 Views on Innovation

2 The Evolving Role of the IT Organization

4 A Look at SAP S/4HANA

3 Where ASUG Members Spend Their Time

42%

25%

13%20%

47%

32%

11%

C-level IT LOB Buying Committee

C-level IT LoBBuying Committee

Influence over Technology Purchases

© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.

-12%

20182019

IT Department Growth and Expansion

© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.

44%growing

44%same size

of IT teams aregrowing or stayingthe same size

88%of companies have ITstaff dedicated toother departments

49%

Approach to Technology Vendors

© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.

choose the best product for each function (e.g., best of breed)

42%run as many systems as possible

with one provider

40%

‘Other’ not shown (18%)

Top Insights from the 2019 Research

1 Views on Innovation

2 The Evolving Role of the IT Organization

4 A Look at SAP S/4HANA

3 Where ASUG Members Spend Their Time

Projects Requiring the Most Time

© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.

Time split time evenly across project types not shown (14%)

spend most time on digital transformation projects

37%spend most time on

maintenance projects

25%spend most time on design

and updates projects

24%

Maintenance Focus Avoids Emerging Tech

© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.

vs.of maintenance-focused customers believe emerging tech will NOT have a significant impact the next two years

26%

10%Digital transformation

16% Design and updates

Top Insights from the 2019 Research

1 Views on Innovation

2 The Evolving Role of the IT Organization

4 A Look at SAP S/4HANA

3 Where ASUG Members Spend Their Time

SAP S/4HANA Implementation Plans

© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.

16%have started

to move

16%are already

live

56%have plans

to move

12%no plans

Why Customers Wait to Deploy SAP S/4HANA

© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.

Prioritization#1

Resources#2

Product maturity#3

Business justification#4

SLOW

SAP S/4HANA Environments

© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.

44%on the cloud

23%a hybrid of both

32%on-premise

17%

16%

10%

8%

23%

Corporate strategy

Security

Control

Cost

Don't know/not sure

Reasons for Deploying SAP S/4HANA On-Premise

“Costs associated with moving fully

off are not within our budget.”

“To maintain control over data

owned by the organization.”

“We aren't ready to go to the cloud

from a strategic standpoint.”

“Data security concerns over the

cloud.”

“It’s just what was decided

some time ago.”

© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.

What Does This Mean for Me?

© 2019. Americas’ SAP Users’ Group. All rights reserved. All SAP products are the trademarks or registered trademarks of SAP SE in Germany and in several other countries.

How is innovation affecting my workforce?

What is my team working on? Does that need to shift elsewhere?

Do we need to alter our plans for adopting SAP S/4HANA?

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Q&AFor questions after this session, contact us at research@asug.com.

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