aug delhi ncr-april2017
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AtlassianUser Groups – Tools for Portfolio Management, Collaboration, Support and Maintenance
-‐ Anubhav Sinha Date –April 08, 2017
Product Owner, Agile Activist, a Learner and Agile Transformation Enabler Delhi-‐NCR-‐Gurgaon
Brief Personage of my Achievements
Ø Currently associated as Practice Lead – BA & Agile with ‘Zinios’ – a startup firm in Bangalore
Ø Experience and associated with Agile – Late 2011 onwardsØ My practice area includes
q Scrum – CSM (Certified Scrum Master)q Scrum – CSPO (Certified Scrum Product Owner)q Lean Kanban – KMP1 – Certified – Kanban System Designq Lean Kanban – KMP 2 – Certified – Kanban Management
Professionalq Scaled Agile – Certified SAFe 4.0 Agilist
Ø 8.3 years of IT/Software Industry Experienceq Companies – Razorfish, Find4kids, Arowana Consulting etc.q Roles – Business Analyst, Product Analyst, Product Owner, Chief
Product Ownerq Team Settings – Offshore, Global, Distribute Model
AGENDA
q Brief on Atlassian
q Brief on Trello
q Collaborate and Chat –
qConfluence, Trello, HipChat
qPlan, Track and Support –
q JIRA Software
q Jira Service Desk
q Jira Core, Status Page
qBrief on Jira Portfolio
Glimpse on Atlassian – a journey from $ 10 k to $ 4.37 Bn
q Mike Cannon-‐Brookes and Scott Farquahar founded Atlassian in 2002
q Before founding, they Bootstrapped company for several years with a credit card debt of $10,000
q In 2002, Atlassian rolled it’s flagship product JIRA
q In 2004, they released Confluence, a team collaboration platform
q In 2006, both founders were named E&Y Entrepreneurs of the year, Australia
q In 2010, Atlassian raised $60 million from Accel Partners
q In 2011, Atlassian announced revenue of $102 Mn, 35% up from y-‐o-‐y
q For June 2014 FY, Atlassian $215 Mn, up from $144 Mn in 2013
q In Nov 2015, Atlassian announced sales of $320 Mn
q On Dec 10, 2015 – announced IPO with market capital of $4.37 Bn
Atlassian Confluence Customers
Source* -‐ https://trends.builtwith.com/cms/Atlassian-‐Confluence/Market-‐Share
https://en.wikipedia.org/w
iki/Atlassian
This $5 Bn Company does not have any sales team
Source* -‐ https://www.bloomberg.com/news/articles/2016-‐05-‐18/this-‐5-‐billion-‐software-‐company-‐has-‐no-‐sales-‐staff
Atlassian Acquisition –Inorganic Growth
q In 2010, Atlassian acquired Bitbucket, a hosted service for code collaboration
q FishEye, Crucible and Clover came into their Portfolio through acquisition of Cenqua in 2007, another Australian Software Company
q In 2012, Atlassian acquired HipChat
q In July 2016, Atlassian acquired a small startup Dogwood Labs in Denver and thus, StatusPage came in picture
q In January 2017, Atlassian announced the purchase of Trello for $425 Mn
q Trello acquisition marks 18th acquisition of Atlassian
Source* -‐ https://en.wikipedia.org/wiki/Atlassian
Let’s talk about
Trello
q Trello Started in 2011, a web based project management application
q In July 2012, Trello surpasses 5 Lac users
q In Dec 2012, users went more than 1 Mn
q In May 2017, user went more than 4 Mn
q In Sept 2014, user went more than 5 Mn
q And in Oct 2015, it went more than 10 Mn
q In 2014, Trello raised $10.3 Mn from Index Ventures & Spark Capital
q In May 2016, Trello claimed they have more than 1.1 Mn Daily Active users and 14 Mn total sign-‐up
q On Jan 2017, Atlassian announced its intent to acquire Trello for $425 Mn, of which, $360 Mn in cash and remaining $65 M in shares/options
Source* -‐ https://en.wikipedia.org/wiki/Trello
What more from Trello?
New! Trello Power-‐Ups For JIRA, Bitbucket, And Confluence Cloud (Plus A Cooler HipChat Integration)
q Link Jira issues to Trello cards so that everyone in the organization across all departments can see what work is getting done
q Bitbucket: Gits code shipped
q Get notification when Activity in Trello occurs by connecting Trello Boards to Hipchat rooms
Source Lin k
The plan is to combine Atlassian's team and project tracking software with Trello's visual workplace collaboration tools.
Products to Discuss
Jira Software
q Plan – Create user stories and issues, plan sprints, and distribute tasks across software team
q Track – Prioritize and Discuss team’s work in full context with complete visibility
q Release – Ship with confidence and sanity knowing the information as current
q Reports – Improve team performance based on real time data, visual data
Jira Boards
Basic Scrum Board
Kanban Board
Global Permissions –Security (Jira Admin)
Project Roles (Security) –Jira Admin
Version Management in Jira Release / Version Management is the placeholder where we can map and
define stories/issues / tasks to a Release, which assist in getting one place visualization
Kanban and Scrum Board
Remains common in both boards
Scrum Board
Kanban Board does not have backlog
Jira Reports
Sprint Health Status
Burn Down chart
Jira Reports
Velocity Report
Committed vs. Completed
Jira Reports
Create Vs. Resolved Report
The 'Created vs Resolved' gadget displays a difference chart showing the number of issues created vs number of issues resolved over a given period of time.
Jira Reports
Version / Release Report
Jira Reports
Epic Burndown Report
Jira Reports
Pie Chart Statistics
This metric illustrated how many items are created as of now and how many among them are in Done stage which gives us with upfront thought of items moving with a defined or identified pace.
Jira Reports
Epic Report
This report is taken out of Jira and mainly useful for scrum oriented environment, may be also used for Kanban teams too. In this report, we sort one-by-one epics and get stats as shown below.
Jira Reports
Release / Version Burn down statistics
Derived from Jira Data
All Sprint Highlights
We can take out all data in an excel sheet using JQL >> export to excel OR, we can manually take out data using sprint report >> that gives all details of that sprint.
Derived from Jira Data
#SP vs. #0fStories Done
Derived from Jira Data
#Stories Vs. #Defects
We can take out all data in an excel sheet using JQL >> export to excel OR, we can manually take out data using sprint report >> that gives all details of that sprint. This graph is plotted in dual y-axis and of the left y-axis is Stories while on the right y-axis is #of defects.
Derived from Jira Data
% Code Coverage
%CodeCoverage - lets' have max 3 defects allowed to have for a story that will help dev folks to keep their code quality up. How to calculate - #ofstories*3 will give you max. permissible limit and %CodeCoverage can be calculated as (maxDefectPerm - DefectsIdentifies)/maxdefects. Team / Scrum team can make a benchmark of % to be achieved say as 85% and above may be considered as good code quality etc.
Derived from Jira Data
#Stories Vs. #Defects
Jira Report –Kanban Board -‐ CFD
How to understand - The CFD diagram should look smooth(ish) and read from left to right. Anybubbles or gaps found in any color indicate shortage and bottlenecks, that assist us to know whichlane problem persist. Also, more items in done workflow states work is flowing smoothly.
Anti-patterns to watch for CFD:
- Blocking issues create large backups in some parts of the process and starvation in others - Unchecked backlog growth over time. This results from product owners not closing issues that are obsolete or simply too low in priority to ever be pulled in.
Jira Report –Kanban Board –Control chart
is used to identify Cycle Time
Shows the cycle time for your product, version or sprint. This helps you identify whether data from the current process can be used to determine future performance.
The end goal is to have a consistent and short cycle time, regardless of type of work.
Other Reporting Available in Jira Software
New incorporated reports, previously was part of Jira Gadgets
Board Workflows
Existing Sample Basic Scrum Workflow
Click on this icon ‘project settings’ will navigate to perform workflow management
Existing Sample Kanban workflow
Confluence –What more we can do !
Confluence
Jira Report
Confluence
Jira Report
HipChat Integration
HipChat Pricing Model
HipChat Panel
Allows user to create new group chat
Multiple rooms in which users are
associatedCreate New Room
Total # of people and who are present
Files, Links and standup reports
Uber Integration in HipChat
HipChat Other Integrations
200+ Supported Integrations
Jira Core
A Business project management software which helps to
Jira Core
Allows user to create Project based on the
need of usage
Which area can be used in Jira Core !
Marketing
Marketing Team can use Jira core as :
Operation and HR usage for Jira Core
HR Teams uses Jira to:
Operation Teams uses Jira to:
HR Flow in Jira Core
Operations Flow in Jira Core
IT and Legal Team using Jira Core as
IT Teams uses Jira to:
Legal Teams uses Jira to:
Finance Team use Jira Core as
Let’s take example of HR -‐ Recruitment
Standard Reporting Available in Jira Core
Other Standard Template and Flows in Jira Core
Other Standard Templates and Flows in Jira Core
Jira Service Desk
Standard flow available in the Jira Service Desk
Jira Service Desk –Reporting –SLA Goals
Jira Service Desk –Reporting –Created Vs. Resolved
Jira Service Desk –Reporting –
-‐Time2Resolution-‐SLA met vs Breached
SLA met vs. Breached
Time 2 resolution
Jira Service Desk –Reporting –
-‐Support Request-‐ Bug Report
Bug Report
Support Request
Jira Service Desk -‐User can create request using as:
Jira Service Desk –
Request from Portal
Jira Service Desk -‐Queue and CRM
Customer and Organization Management
Present Queue and Customized Queue can be created
Jira Service Desk + Knowledge Base (Confluence)
Allows users to search for the knowledge base using Confluence, so when we write knowledge base / articles inConfluence that can bemapped to Jira Service Desk.
Atlassian StatusPage
Better Communication During Service Disruptions
Atlassian StatusPage
Better Communication During Service Disruptions
Jira Portfolio Portfolio for JIRA
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