back botton issue

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Browser Back Button Error while using oracle

R12

Author: Srinath T

Creation Date: May 5, 2015

Last Updated: May 5 ,2015

Document Ref:

Version: 1.0

Approvals:

Jef Brown

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1 ERROR DESCRIPTION

Users who are using the Riverbed acceleratorin network are acing the issue in OracleR12 while accessing the orms or Sel-service pages. Below is the step ! step navigation

"#his is one o the e$ample%

&ogin to' http'((irespr)as.corp.irco.com(

Switch to Responsiilit!' *R +,,2 a!ales /anager

0avigate to elow'a!ments -ntr!-a!ment /anager a!ment rocess ReuestSumit Single Reuest 3e select the template an) Sumit 4 elow error is occurring

2 CASE

lant is using a RiverBe) 30 accelerator

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3 SO!TION

*ollowing workaroun) solution is in place.

5isalet"e "ttp 1#1options in internet e$plorer as elow.

&ogin to internet e$plore

#ools6nternet options)vance)

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ter change'