belgrade 13-14 december 2013 with support from the european union progress programme

European vision for development and implementation of

the national network

Belgrade13-14 December 2013

www.easpd.eu

With support from the European Union Progress Programme.

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1. Key dimensions of Networking

2. Stakeholder cooperation: a strategic choice

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1.1 Conceptual dimension-Values and Principles

1.2 Structural dimension-Formal agreements & transparent structure

1.3 Operational dimension-Tangible outcomes and results

1.4 The way forward

1. Key Dimensions of Networking

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Do’s & Don’tsBeing absentMaking differences explicitHop Skip Jump: exploring, elaborating,

concluding“United in Diversity”Adopting the culture

1.1 Conceptual dimension

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Do’s & Don’tsBeing thereSecuring consensusKeeping rhythm and directionNeed is the mother of inventionStarting separately…

1.2 Structural dimension

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Do’s & Don’tsMandate!Words motivate, examples activateRecognising and ignoring territoriesFollowing the procedure

1.3 Operational dimension

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Indirect steering and influencingFlexibilityCelebrating successBuilding identity

Networking = the art of managing the paradoxLosing time = winning timeLots of efforts = few resultsThe more formal … the more dependent on individuals

1.4 The way forward

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2. Stakeholder cooperation: a strategic choice

We live and work in a complex society:Different actors Different interestsDifferent partiesDifferent opinions

Effective and successful implementation of policies is needed → win-win situation

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2.1 Stakeholder’s concept

A stakeholder approach is about creating tools and instruments to organise the communication between all parties involved

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2.2 Actions when developing a stakeholder approach

1. Identify all stakeholders: who are the persons / bodies / authorities / networks / services / structures involved?Example related to the disability sector: people in need, service users staff authorities at all levels researchers service providers community, local actors (church, sports club,

neighbourhood) parents, family members

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2.2 Actions when developing a stakeholder approach

2. Identify different roles and responsibilities during the different phases of policy development:AdvocacyService provisionResearchGeneral interest…

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2.2 Actions when developing a stakeholder approach

3. Stakeholder roles & responsibilities during # phases

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2.2 Actions when developing a stakeholder approach

4. Stakeholder management: bring into balance the different perspectives of the different stakeholders Map the expectations of the various stakeholders (aims &

objectives) Select a dialogue technique (letters, telephone contact, hearing,

structural contact, …) Organise feedback: do people agree with what you identified as

needs and the dialogue method? Implementation of outcomes (of the dialogue and feedback);

Weight of the input, value of the opinion / advice / decision / co-decision of a stakeholder

Develop indicators to measure in what way the outcomes were implemented

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2.3 Instruments for stakeholder cooperation

1. Sectoral agreements2. Service level agreements (SLA)3. Contracts and protocols4. Integration in Quality Assurance Systems

(QAS)5. Integration in governance approach

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CONCLUSION:

Good governance = Internal and external challenges

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