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BlackBerry Software Products andMaintenance Services SKU List
BlackBerry® Enterprise Server Pricing
BlackBerry Enterprise Server (BES) Server Software
This reference sheet provides SKUs for BlackBerry® software products and maintenanceservices – keep it handy.
Version 5.0 RIM Product MSRP
BES 5.0 for Microsoft Exchange – 20 user PRD-24255-001 $3,999.00
BES 5.0 for IBM Lotus Domino – 20 user PRD-24255-002 $3,999.00
BES 5.0 for Novell GroupWise - 20 user PRD-24255-003 $3,999.00
BES 5.0 for Microsoft Exchange – 1 user PRD-24255-004 $2,999.00
BES 5.0 for IBM Lotus Domino – 1 user PRD-24255-005 $2,999.00
BES 5.0 for Novell GroupWise - 1 user PRD-24255-006 $2,999.00
Version 4.1 RIM Product MSRP
BES 4.1 for MDS Applications – 20 user PRD-10459-034 $3,999.00
BES 4.1 for MDS Applications – 1 user PRD-10459-035 $2,999.00
Product Upgrades Version 5.0 RIM Product MSRP
BES 5.0 for Microsoft Exchange – Version Upgrade PRD-24255-019 $999.00
BES 5.0 for IBM Lotus Domino – Version Upgrade PRD-24255-020 $999.00
BES 5.0 for Novell GroupWise - Version Upgrade PRD-24255-021 $999.00
Not For Resale RIM Product MSRP
NFR BES 5.0 for Microsoft Exchange - 20 user PRD-24255-013 $170.00
NFR BES 5.0 for IBM Lotus Domino -20 user PRD-24255-014 $170.00
NFR BES 5.0 for Novell GroupWise - 20 user PRD-24255-015 $170.00
NOTE: Resellers may only purchase ONE of each NFR SKU. Each NFR copy will include 20 CALs.
Any additional CALs will need to be purchased.
Product Upgrades for BlackBerry Professional Software and Small Business Edition RIM Product MSRP
BES Trade-Up Key PRD-10459-019 $2,799.00
BlackBerry Enterprise Server Express Please go to the BlackBerry Solution Provider Network at: spn.blackberry.com
to order BlackBerry Enterprise Server Express on behalf of your customer.
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BlackBerry® Enterprise Server Pricing (continued)
S/MIME CALs for Black Berry Enterprise Server – for Microsoft® Exchange and IBM® Lotus® Domino® S/MIME software and CALs are bundled free of charge and available for download at: www.blackberry.com
BlackBerry Client Access Licenses (CALs) BlackBerry Enterprise Server CALs RIM Product MSRP
BES CAL – 1 user PRD-07630-010 $99.00
BES CAL – 5 user pack PRD-07630-022 $429.00
BES CAL – 10 user pack PRD-07630-011 $699.00
BES CAL – 50 user pack PRD-07630-012 $3,299.00
BES CAL – 100 user pack PRD-07630-013 $5,999.00
BES CAL – 500 user pack PRD-07630-014 $27,499.00
BES CAL – 1,000 user pack PRD-07630-070 $49,999.00
Small Business Edition BES CALs RIM Product MSRP
SBE BlackBerry Enterprise Server CAL – 1 user PRD-07630-053 $99.00
SBE BlackBerry Enterprise Server CAL – 5 user pack PRD-07630-054 $429.00
BlackBerry T-Support Pricing
There are three pricing components to determine the cost of a BlackBerry Technical Support Services subscription:
1. The annual program fee that is based on the program level the customer selects and the server environment the customer
is using. All annual program fees include coverage for a fixed number of active Client Access Licenses.
• Basic, Enhanced, and Advantage Support include coverage for 30 active CALs
• Standard Support includes coverage for 500 active CALs
• Premium includes coverage for 1,000 active CALs
• Elite include coverage for 20,000 active CALs
Server Environments are defined as follows:
• BlackBerry Professional Software (BPS)
• BlackBerry Enterprise Server Express (BES Express)
• BlackBerry Enterprise Server with or without MVS (BES) – There are no additional fees if a customer is running MVS.
2. The applicable annual fee per active BlackBerry smartphone user. This covers any additional users beyond the amounts
indicated above.
3. Any additional service fees for optional service.
To provide a quote to your customer, include current counts for all three components of the pricing structure.
This pricing model was created to allow for fair and scalable subscription pricing for all customer organizations,
regardless of size.
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BlackBerry T-Support Pricing (continued)
Health Check Services - Single Report SRV-00015-400
BES/BPS - Change Management/Migration Reviews SRV-00041-100
$2,250.00
$2,850.00
$3,999.00 Health Check Services - Two Reports SRV-00015-401
Basic Program Level RIM Product MSRP
BlackBerry Professional Software Annual Program Fee (30 Active CALs Max) SRV-00015-999 $350.00
BlackBerry Enterprise Server Express Annual Program Fee (30 Active CALs Max) SRV-00015-310 $300.00
BlackBerry Enterprise Server (BES) Annual Program Fee (30 Active CALs Max) SRV-00015-998 $485.00
Enhanced Program Level RIM Product MSRP
BlackBerry Professional Software Annual Program Fee (30 Active CALs Max) SRV-00015-996 $523.00
BlackBerry Enterprise Server Express Annual Program Fee (Includes 1 - 30 Active CALs) SRV-00015-311 $500.00
BlackBerry Enterprise Server (BES) Annual Program Fee (1 - 30 Active CALs) SRV-00015-995 $725.00
BES Express/BES Annual Per Active CAL Fee – 31+ Active CALs ENH(31+) $29.00
Advantage Program Level RIM Product MSRP
BlackBerry Professional Software Annual Program Fee (30 Active CALs Max) SRV-00015-993 $1,082.00
BlackBerry Enterprise Server (BES) Annual Program Fee (Includes 1 - 30 Active CALs) SRV-00015-992 $1,499.00
BES Annual Per Active CAL Fee – 31 - 99 Active CALs ADV(31-99) $27.00
BES Annual Per Active CAL Fee – 100 - 499 Active CALs ADV(100-499) $25.65
BES Annual Per Active CAL Fee – 500 - 999 Active CALs ADV(500-999) $24.30
BES Annual Per Active CAL Fee – 1,000 + Active CALs ADV(1000+) $22.95
BPS and BES Annual Fee – Direct to Level Two Support SRV-00041-103 $9,000.00
BES Support Service Specialist SRV-00041-107 $3,500.00
BES (1) Additional Named Caller SRV-00025-001 $599.00
BES Developer Support – 10 Call Pack SRV-00033-002 $999.00
BES Tech to Site Per Incident SRV-00041-113 $7,500.00
BES Tech to Site Per Incident (Additional Day) SRV-00041-115 $1,500.00
Standard Program Level RIM Product MSRP
BlackBerry Enterprise Server (BES) Annual Program Fee (Includes 1 - 500 Active CALs) SRV-00015-990 $21,000.00
BES Annual Per Active CAL Fee – 501 - 999 Active CALs STD(501-999) $20.00
BES Annual Per Active CAL Fee – 1,000 - 4,999 Active CALs STD(1000-4999) $17.50
BES Annual Per Active CAL Fee – 5,000 - 9,999 Active CALs STD(5000-9999) $15.00
BES Annual Per Active CAL Fee – 10,000 - 19,999 Active CALs STD(10000-19999) $12.50
BES Annual Per Active CAL Fee – 20,000 - 49,999 Active CALs STD(20000-49999) $10.00
BES Annual Per Active CAL Fee – 50000 + Active CALs STD(50000+) $7.50
BES Annual Fee – Change Management / Migration Reviews SRV-00041-100 $3,150.00
BES Support Service Specialist SRV-00041-107 $3,500.00
BES (1) Additional Named Caller SRV-00025-001 $599.00
BES Developer Support – 10 Call Pack SRV-00033-002 $999.00
BES Tech to Site Per Incident SRV-00041-113 $7,500.00
BES Tech to Site Per Incident (Additional Day) SRV-00041-115 $1,500.00
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BlackBerry T-Support Pricing (continued)
SRV-00015-402 $85,000.00DSTA - Designated Senior Technical Analyst
Premium Program Level RIM Product MSRP
BlackBerry Enterprise Server (BES) Annual Program Fee (Includes 1 - 1,000 Active CALs) SRV-00015-988 $72,000.00
BES Annual Per Active CAL Fee – 1,001 - 4,999 Active CALs PRM(1001-4999) $14.70
BES Annual Per Active CAL Fee – 5,000 - 9,999 Active CALs PRM(5000-9999) $12.60
BES Annual Per Active CAL Fee – 10,000 - 19,999 Active CALs PRM(10000-19999) $10.50
BES Annual Per Active CAL Fee – 20,000 - 49,999 Active CALs PRM(20000-49999) $8.40
BES Annual Per Active CAL Fee – 50000 + Active CALs PRM(50000+) $6.30
BES Annual Fee – Regional Support Account Manager SRV-00041-105 $45,000.00
BES (1) Additional Named Caller SRV-00025-001 $599.00
BES Developer Support – 10 Call Pack SRV-00033-002 $999.00
BES Tech to Site Per Incident SRV-00041-113 $7,500.00
BES Tech to Site Per Incident (Additional Day) SRV-00041-115 $1,500.00
Elite Program Level RIM Product MSRP
BlackBerry Enterprise Server (BES) Annual Program Fee (Includes 1 - 20,000 Active CALs) SRV-00015-986 $500,000.00
BES Annual Per Active CAL Fee – 20,001 - 49,999 Active CALs ELT(20001-49999) $6.40
BES Annual Per Active CAL Fee – 50000 + Active CALs ELT(50000+) $4.80
BES Annual Fee – Regional Support Account Manager SRV-00041-105 $45,000.00
BES (1) Additional Named Caller SRV-00025-001 $599.00
BES Developer Support – 10 Call Pack SRV-00033-002 $999.00
BES Tech to Site Per Incident SRV-00041-113 $7,500.00
BES Tech to Site Per Incident (Additional Day) SRV-00041-115 $1,500.00
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Enterprise CAL Purchase Program BlackBerry Enterprise Licensing
for the Enterprise CAL Purchase Program RIM Product MSRP
BES Enterprise Licensing 1K Program A (includes 500 CALs) PRD-07630-097 $27,499.00
BES Enterprise Licensing 1K Program A CAL – 1 User PRD-07630-096 $39.00
BES Enterprise Licensing 10K Program (includes 1000 CALs) PRD-07630-100 $49,999.00
BES Enterprise Licensing 10K Program CAL – 1 User PRD-07630-101 $25.00
BlackBerry License Manager Key – to be purchased with every ELP Program Fee of new ELP PRD-07630-114 $0.01
BlackBerry Mobile Voice System (MVS) Pricing
Currently RIM is in the pilot phase of rolling out the MVS Product. Resellers must be authorized by RIM to sell the product
and all MVS product must be installed by a RIM MVS Certified installer. More information on MVS can be found at:
www.blackberry.com/mvs
If you are interested at becoming a future MVS reseller and/or and MVS Certified Installer, please send an email to:
blackberrymvspartners@rim.com
BlackBerry Mobile Voice System (MVS) RIM Product MSRP
MVS V5 Server Software SPA-32952-001 $0.01
MVS CAL - 1 User SPA-32952-004 $99.00
MVS CAL - 5 User Pack SPA-32952-005 $429.00
MVS CAL - 10 User Pack SPA-32952-006 $699.00
MVS CAL - 50 User Pack SPA-32952-007 $3,299.00
MVS CAL - 100 User Pack SPA-32952-008 $5,999.00
MVS CAL - 500 User Pack SPA-32952-009 $27,499.00
MVS CAL - 1000 User Pack SPA-32952-010 $49,999.00
MVS CAL - 5000 User Pack SPA-32952-011 $199,999.00
MVS CAL - 10000 User Pack SPA-32952-012 $299,999.00
NFR MVS V5 Server & 20 CALS SPA-32952-002 $ 170.00
NOTE: Authorized MVS Resellers may only purchase ONE NFR SKU. Each NFR copy will include 20 MVS CALs.
Any additional CALs will need to be purchased.
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