brian christtopher njotosetiadibtmabthr.com/talentpool2/myfile/cv final.pdf · server, host,...
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Brian Christtopher Njotosetiadi
Compassionate, hardworking and innovative Looking for challenge in management training or internship program in Sales & Marketing department. I am available from September 2017 and I am interested to know more about sales operation, business development and marketing campaign.
Introduction
Experiences
St Regis Bora Bora Resort July 2016 – December 2016 Butler Service Trainee
• Being a personal assistant to high-end guests and travelers. • Cordially providing 5 signature services to enhance our guest’s
experience.
Ritz Carlton Hotel, Dubai September 2015 – December 2015 Call Center, Guest Relations Trainee
• Ensured that every guest expectations and needs are fulfilled above & beyond.
• Clench that all guests are happy from the moment they step into the hotel until they leave.
Ritz Carlton Hotel, Dubai April 2015 – August 2015 Server, Host, Bartender
• Transmitted orders to kitchen and bar by recording guest’s choices; identifying patrons' special dietary needs and special requests.
• Recommend, Upsell & pairing wine with dishes.
Nominated for Rookie of the month
Education
Phone: +41 79 721 72 60
Email: Brian-christopher.njotosetiadi@him-mail.ch
Nationality: Indonesian
Brian Christtopher LinkedIn
Brian.njotosetiadi Skype
Standard Audited by LQA (Starwood Program) 92% result
Five Star Nominee of best intern Lobby Butterfly award
Education Northwood University, USA American Bachelor of Business Administration (2014 – 2017)
Hotel Institute Montreux,
Switzerland Swiss Bachelor of Business
Administration in Hospitality Management with Marketing
Specialization (2014 – 2017)
Ciputra International School, Indonesia International Baccalaureate (High School 2011- 2014)
Language Skills
Indonesian & Javanese Mother Tongue
English Fluent
Chinese Intermediate Speaking
French Elementary
Achievements
• Class Representative (2016 - 2017) • Career & Internship Ambassador SAF (2016) • Student Advisor Scheme in Accounting Principles (2016) • Hosted Hotel Institute Montreux University Open House (2015-2016) • Best Academic Reward (2015)
References
Wesley Hepburn (Restaurant Manager) wesley.hepburn@ritzcarlton.com Rayka Estal (Guest Relations Assistant Manager) rayka.estal@ritzcarlton.com Ako Ijima (Head Butler) ako.ijima@stregisborabora.com
Personal Skills Professional Skills
Skills
Microsoft Office
Opera
Micros
Photoshop
HTML
Organization
Communication
Time Management
Team Player
Problem Solving
Hobby & Interests
Joined Wine, Cigar & Les Concierges Master class
Volunteer Indonesian Zoo Volunteer Clean the world program Planning Mangroves Bali Cultural Integration Services
Blood Donation Committee Lions Club International Teaching Elementary student
Actor at School production Singer & musician Internship as a journalist at Indonesian newspapper
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