brightstar and the bid for customer retention (slides)

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Brightstar and

the Bid for

Customer Retention

Courtesy of the

Small Business Computer Consulting Blog

http://blog.sphomerun.com Creative Commons Image Source: Flickr Nick Saltmarsh

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Suppliers, Whether

Service Providers

or Resellers,

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Need to Keep

the Customers

They Have,

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Before Thinking

of Trying to Tempt

Over Those of

Their Competitors

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Extending

Customer Care

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• Handset

Protection and

Insurance

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• Buy-Back and

Trade-in

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Phones Today,

Tablets Tomorrow

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After the

Development for

Mobile Phones of a

Renewal Market,

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The Growing

Popularity of

Tablet PCs

Suggests that

Buy-back

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And Trade-in

Services

Will Become

Increasingly

Important Too

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With Mobile

Phones Fast

Becoming a

Product

Commodity,

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Which Distributor

Services Do You

Find the Most

Effective for

Adding Value

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and Boosting

Customer Loyalty?

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Give Us Your Vote

in the Comments

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