bringing silicon valley innovation to washington d.c

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Bringing Silicon Valley Innovation to Washington D.C.

Ryan Allis

ryan@connect.com

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My

Background

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iContact Senior Leadership Team, Oct 2011

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Tech for Obama 2012

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Half

HarvardMBA

Half TechEntrepreneur

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What I’m Building Now in SF

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Remember

When…

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Remember when you were a kid?

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Back When You Were Fascinated By The World?

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Remember When You Made Silly Faces?

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When You Dressed Up in Costumes?

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When Fantasy Could Be Real?

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And Magic Was Possible?

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And when you first wanted to help others?

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Did You Dream of

Making A Differencein the World When

You Were a Kid?

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Now you’re on your way in public service.

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But sometimes it doesn’t feel right

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There’s this guy

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There’s this guy

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And then there’s your manager…

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Space for Creativity Withers

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And you’re surrounded by double speak babble

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So How Can

Government Be

Improved?

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Government

2.0

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Let’s Start With

What’s Going Well…

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It makes sense for us to be able to redesign

government so that it can deliver on the functions

that the American people are looking for.

We should all want a government that’s smarter,quicker, and more responsive to the needs of the

American people.

– President Barack Obama, July 9, 2013

Introducing the 21st Century Management Agenda!

“

”

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Giving You Air Cover to Be Innovative

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Steve & Todd Have Your Back

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We The People is Awesome

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Presidential Innovation Fellows

Program Brings Top Talent In

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Data.gov is Supercool

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Good Design on New Government Sites

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Taxpayer Receipts Add to Transparency

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Here are 12 ways the

top Silicon Valley

companies create

innovativeenvironments

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Create awesome workspaces for

maximum creativity

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Ensure there are supportive

environments for ideation

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Managers Provide Real-time Feedback to Their Teams

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Managers Praise Team Members When They Do Well

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Get rid of people who don’t perform

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Make Processes Simple & Efficient

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Open Internal Communication

(Wikis & IM)

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Put Up Real Time Dashboards in Lobbies

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Treat Customers Like God

Ha e Immense

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Have Immense

Empathy for the Customer

The Stanford d.School Design Thinking Model

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Constantly Improve User Experience

Even Make the Customer

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Even Make the Customer Experience Enjoyable

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7 Takeaways

for Your Boss

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1.  Real-time dashboards (!!!)2.  Real-time performance feedback

3.  Open & quick communication4.  Stop duplicative processes5.  Remove bad talent 6.  Practice empathy for the customer

7.  Know the President has your back

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CONTACT INFO:Ryan Allis

ryan@connect.com

@ryanallis