build a high performance team: federal building … roskoski, sfp, leed ap o+m is the corporate...

Presented by:Brian Gilligan, National Program Manager, General Services AdministrationMaureen Roskoski, Corporate Sustainability OfficerFacility Engineering Associates

Build a High Performance Team:

Federal Building Personnel Training

Act (FBPTA)

Speakers

Brian GilliganNational Program Manager

General Services Administration

Brian Gilligan is the National Program Manager for Implementation of the FBPTA in GSA’s Office of High Performance Green Buildings. He

came to GSA in 2009 serving as a Workplace Strategist helping Federal agencies reduce costs and environmental impact and enhance

the health and welfare of their workers through improved space planning. He is a former US Navy Civil Engineer Corps officer having served nearly a decade in roles in Facility, Energy, and Construction Management at bases in the US and overseas. He is registered as a Professional Engineer in Mechanical Engineering and holds an MS in

Civil and Environmental Engineering from Stanford University.

Speakers

Maureen RoskoskiSenior Professional, Corporate Sustainability Officer

Facility Engineering Associates

Maureen Roskoski, SFP, LEED AP O+M is the Corporate Sustainability Officer and a Senior Professional at FEA. She has

worked with existing facilities on building certification, energy management, and sustainable facility management during her

nearly 20 years of practice. Maureen has worked with commercial and federal facilities on energy audits, preparing Strategic Sustainability Performance Plans, and conducting energy and sustainability training. She has experience with

competency models, job task analyses, and workforce development.

Learning Objectives

1. Learn the “Why” of the Federal Building Personnel Training Act (FBPTA)

2. Understand the need for the 2015 Update to the FBPTA Competency Model & Curriculum

3. Identify the new FBPTA Aligned qualifications

4. Become familiar with the new and updated tools that can help you comply with the FBPTA

• What does HP/world class mean to you?• How do you get there?• What role does the team play? • How do you prove you have achieved becoming

an High Performance Organization?

High Performance Teams

FBPTA: Why?

Perhaps $2B / year in operational costs

Source: General Services Administration (GSA) Estimates based on the Pacific Northwest National Laboratory Study “Assessing the Potential for a FEMP Operations and Maintenance (O&M) Program to Improve Energy Efficiency”, 2002

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FBPTA: What is required?

• Core Competencies for Federal buildings Personnel

• Recommended Curriculum and Continuing Education

• Annual updates to Competencies and Curriculum

• Compliance by all Federal buildings personnel

• Method for contractor compliance

“…core competencies …relating tobuilding operations and maintenance, energy management, sustainability, water efficiency, safety (including

electrical safety) and building performance measures.”

Performance Results

Operational Improvement Process

Organizational Assessment

Operations Review

Training Needs Assessment

Workforce Development

Plan

Operations Process

Improvements

Workforce Training

Organizational Assessment

Operations Review

Training Needs Assessment

Workforce Development

Plan

Operations Process

Improvements

Workforce Training

Performance Results

The Right Training Based On Actual Job Needs!

Alignment with Mission, Vision, and Values- Align employee

development to goals and values

- Identify KPIs that relate to mission readiness and productivity

- Support alignment of competencies with Mission

Competency Needs Assessment- Identify existing

relevant competencies

- Determine industry specific competencies

- Identify proficiency level requirements

Competency Modeling- Analyze competency

needs assessment findings

- Determine similarities and difference in competencies

- Build customized competency models

Workforce Assessment- Establish proficiency

requirements - Utilize industry tools

to assess knowledge and skills of staff

- Allow for supervisor assessment

Planning- Outline a path for

closing competency gaps

- Determine how to measure and report competency of staff

- Continually assess workforce

Talent Development Program

FBPTA Competency Model

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FBPTA: It Takes A Team!

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FBPTA: Who?

Facility Management

Energy Management

Building Operations

GSA • 11XX, • 8XX, • 6XX, • 3XX

• 8XX, • 3XX, • 11XX• Contractor

• 16XX, • Contractor

DoD(DHA Pilot)

• 8XX, • 11XX, • 3XX• Military

• 8XX, • 3XX, • Military• Contractor

• 16XX, • 54XX, • Contractor

VA(Baltimore Pilot)

• 8XX • 8XX• Contractor

• 42XX,• 47XX, • 53XX• Contractor

2015 Update

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2015 Annual Update

Energy Management Qualifications

Building Operations

Qualifications

Streamlining

New Competencies

Resources

Alignment with Mission, Vision, and Values- Align employee

development to goals and values

- Identify KPIs that relate to mission readiness and productivity

- Support alignment of competencies with Mission

Competency Needs Assessment- Identify existing

relevant competencies

- Determine industry specific competencies

- Identify proficiency level requirements

Competency Modeling- Analyze competency

needs assessment findings

- Determine similarities and difference in competencies

- Build customized competency models

Workforce Assessment- Establish proficiency

requirements - Utilize industry tools

to assess knowledge and skills of staff

- Allow for supervisor assessment

Planning- Outline a path for

closing competency gaps

- Determine how to measure and report competency of staff

- Continually assess workforce

Talent Development Program

Accelerate FMFEDSAT

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Accelerate FM\

Long-term professional development

FEDSAT

Identify and fill basic knowledge gaps

What do I need to know?How well do I know it?

What resources can help me?

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FEDSAT

Live! – https://sftool.gov/fedsat

Dashboard: What do I need to know?

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What resources can help me?

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Accelerate FM: Career professional development

Live! – https://acceleratefm.us

Position Profiles: What do I need to know?

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Find Qualifications: What resources can help me?

Dashboard: How is my career doing?

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Alignment with Mission, Vision, and Values- Align employee

development to goals and values

- Identify KPIs that relate to mission readiness and productivity

- Support alignment of competencies with Mission

Competency Needs Assessment- Identify existing

relevant competencies

- Determine industry specific competencies

- Identify proficiency level requirements

Competency Modeling- Analyze competency

needs assessment findings

- Determine similarities and difference in competencies

- Build customized competency models

Workforce Assessment- Establish proficiency

requirements - Utilize industry tools

to assess knowledge and skills of staff

- Allow for supervisor assessment

Planning- Outline a path for

closing competency gaps

- Determine how to measure and report competency of staff

- Continually assess workforce

- Explore and select career pathways

Talent Development Program

Facilities Career MapAccelerate FM

Early / Transitional Journeyman Master

Facility Management

EnergyManagement

BuildingOperations

FEDSAT C

ompletion

BOMI – PAC BOMI – RPA

BOMI - SMC BOMI – SMT

BOC – BOC I BOC – BOC II

IFMA - FMP IFMA - CFM

AEE - EMIT AEE - CEM

Based on ”FBPTA – Aligned” credentials

ASHRAE - OPMP

ASHRAE - BEAP

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Simplified career pathways

Early / Transitional Journeyman Master

Facility Management

EnergyManagement

BuildingOperations

FEDSAT C

ompletion Building Operations

CertificateBuilding Operations

Professional

Energy ManagerAEE – CEM

BBWG Recognized = 3rd Party accreditation; more rigorous and sustainable long-term

“BBWG – Recognized” Providers

Facilities Career Map facilitiescareermap.feapc.com

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Facilities Career Map facilitiescareermap.feapc.com

Facilities Career Map facilitiescareermap.feapc.com

To learn more:

Facilitiescareermap.feapc.com

Watch this video:

Facilities Career Map Introduction

Video

Alignment with Mission, Vision, and Values- Align employee

development to goals and values

- Identify KPIs that relate to mission readiness and productivity

- Support alignment of competencies with Mission

Competency Needs Assessment- Identify existing

relevant competencies

- Determine industry specific competencies

- Identify proficiency level requirements

Competency Modeling- Analyze competency

needs assessment findings

- Determine similarities and difference in competencies

- Build customized competency models

Workforce Assessment- Establish proficiency

requirements - Utilize industry tools

to assess knowledge and skills of staff

- Allow for supervisor assessment

Planning- Outline a path for

closing competency gaps

- Determine how to measure and report competency of staff

- Continually assess workforce

Talent Development Program

FBPTA Competency Model Accelerate FM

FEDSAT Career Map

What can contractors do?

Equivalent Standards

Better Buildings Workforce Guidelines “Recognized Provider”

“FBPTA – Aligned” Qualifications

Technical Proposal

Individual Compliance

Self-Certify

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FBPTA: 2016 Program Priorities

• Address high–priority competencies not covered– Technology – Technical Advisory Group

• Increase online “FBPTA-Aligned” resources– FEDSAT, FEMP/NIBS, IFMA Essentials, ETS/Red-Vector

• Stakeholder Advisory Group

• Contractor language (GSA O&M Contracts)

Proposed Improvements to FBPTA• Compliance at organizational rather than individual level

– Agencies develop implementation plan including impacted positions and “coverage”

– Identify preferred pathways for career development; progress toward goals

– Pursue basic proficiency in all high-priority competencies

• Define a role for OPM

– Guidance and instructions on “position management” and pre decisional involvement

– Review agency implementation plans

– Designate code for facilities-related positions (similar to acquisition workforce)

• Define funding available:

– Property disposal, ESPC – O&M maintaining Energy Savings Measures, Acquisition

– Central funding for training32

Questions?Let’s Connect!

Contact: Brian Gilligan, GSAEmail: brian.gilligan@gsa.gov

Contact: Maureen Roskoski, FEAEmail: maureen.roskoski@feapc.com

www.feapc.com

Slides are available

for download

Come to Our Other Sessions!

• Session #2: Three Agencies Building High Performance Teams: GSA, DOD, and VA - One Year Later - 10:00-10:50

• Session #3: Tools You Can Use To Build A High Performance Team Part I: FEDSAT – 3:10 – 4:00

• Session #4: Tools You Can Use To Build A High Performance Team Part II: Accelerate FM - 4:10-5:00