building a mosaic brand

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The world has changed. It’s not about creating one-way, company-to-customer impressions anymore —if it ever was. Sure, you still put your products and messages in the marketplace. But now your customers put their experiences and expectations there, too. It all works together to create what we’ve come to agree is a “brand.” But the image is out-of-date: success in this new era isn’t about searing impressions... it’s about arranging them. It’s about creating a mosaic of inputs and ideas, carefully positioned relative to each other. In this session, learn how you can collect all the pieces—both organization- and crowd-generated—and turn them into something people see, understand, and, most importantly, care about enough to pay for.

TRANSCRIPT

Sametz Blackstone Associates

Building a Mosaic Brand

PodCamp Boston 5 – 26 September 2010

Who I am   Tamsen McMahon

  tamsen@sametz.com   @tamadear   http://www.slideshare.net/tamadear

  Sametz Blackstone Associates   www.sametz.com   www.sametz.com/roundthesquare   @sametz   http://www.slideshare.net/

SametzBlackstone

  Brass Tack Thinking   brasstackthinking.com

That doesn’t work anymore. (If it ever did.)

They’re not cattle.

They’re people.

Brands exist in heads (and hearts)…

Not headquarters.

BRAND ≠

LOGO (And never did.)

BRAND ≠

MESSAGE (It’s bigger.)

BRAND ≠

PR (And never did.)

It’s not…a brand.

It’s a mosaic.

And you need to build yours.

supplies

Subject

Audience Material

Style

Resolution

Subject

http://www.flickr.com/photos/antmoose/17434145/

http://www.flickr.com/photos/antmoose/17434145/

CREST

AQUAFRESH

REMBRANDT

TOM’S OF MAINE

BROGAN

K.D. PAINE

KANTER

YOU?

Audience

Material

Style

Resolution

© Sametz Blackstone Associates

© Sametz Blackstone Associates

CONTROL

CREATE

CONTENT

CONTEXT

You’re the artist.

© Sametz Blackstone Associates

Who I am   Tamsen McMahon

  tamsen@sametz.com   @tamadear   http://www.slideshare.net/tamadear

  Sametz Blackstone Associates   www.sametz.com   www.sametz.com/roundthesquare   @sametz   http://www.slideshare.net/

SametzBlackstone

  Brass Tack Thinking   brasstackthinking.com

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