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Business Communication at Work © 1999 Glencoe/McGraw-Hill
Business Communication at Work
Chapter 17
Conducting the Job Search
Business Communication at Work © 1999 Glencoe/McGraw-Hill PP17-1
A Self-Appraisal Inventory
z What can I do? z What do I want to do? z What do I do best?
Business Communication at Work © 1999 Glencoe/McGraw-Hill
z Interests, talents, and aptitudes z Skills and abilities z Experience
PP17-2a
Items for Self-Appraisal Inventory
Business Communication at Work © 1999 Glencoe/McGraw-Hill
z Education z Career goal z Position wanted
PP17-2b
(continued) Items for Self-Appraisal Inventory
Parts of a Résumé
z Heading y first and last name y address y telephone (including
area code ) y fax y email address
8/2/2015 Profa. M. L. Moctezuma 5
Parts of a Résumé
z Profile Summary z Education z Experience z Skills and Abilities z Awards z Professional Associations z References (professionals or personals)
8/2/2015 Profa. M. L. Moctezuma 6
Business Communication at Work © 1999 Glencoe/McGraw-Hill PP17-4a
Advantages of a Chronological Résumé
z Appeals to more traditional interviewers. z May be best in very conservative fields,
such as law and academia. z Emphasizes a steady employment record
and career growth. z Is easiest to write–employment dates are
usually listed first, from present to past.
Business Communication at Work © 1999 Glencoe/McGraw-Hill PP17-4b
Disadvantages of a Chronological Résumé
z Difficult to highlight what you did best. z May be an inappropriate style when
making a career change. z Can reveal obvious employment gaps. z May put undesired emphasis on job areas
that would preferably be minimized.
Business Communication at Work © 1999 Glencoe/McGraw-Hill
Advantages of a Functional or Skills Résumé
z Emphasizes selected skill areas which are marketable or in demand, rather than emphasizing the “when and where” of companies worked.
z De-emphasizes a “spotty” employment record.
PP17-5a
Business Communication at Work © 1999 Glencoe/McGraw-Hill PP17-5b
(continued) Advantages of a Functional or Skills Résumé
z Emphasizes professional growth. z Plays down positions not related to current
career goals. z Organizes information by descending
order of importance.
Business Communication at Work © 1999 Glencoe/McGraw-Hill PP17-5c
Disadvantages of a Functional or Skills Résumé
z Omits work history, which can make employers suspicious.
z Does not provide a means to highlight “prestigious” companies or organizations.
Business Communication at Work © 1999 Glencoe/McGraw-Hill PP17-6a
Advantages of a Combination Résumé
z Combines the concise, targeted approach of the functional résumé with the logical progression of the chronological résumé.
z Emphasizes the applicant’s relevant skills and abilities in relation to the job objective.
Business Communication at Work © 1999 Glencoe/McGraw-Hill PP17-6b
(continued) Advantages of a Combination Résumé
z Is an appropriate style when making a career change.
z De-emphasizes gaps in employment.
Business Communication at Work © 1999 Glencoe/McGraw-Hill
Disadvantages of a Combination Résumé
z May result in lengthy résumé. z Presents a challenge in determining how
to organize the information.
PP17-6c
Business Communication at Work © 1999 Glencoe/McGraw-Hill
Résumé Don’ts
z The word “résumé” at the top of the résumé
z The word “I” z Sentences
PP17-7a
Do not use the following on a résumé:
Business Communication at Work © 1999 Glencoe/McGraw-Hill PP17-7b
(continued) Résumé Don’ts
Do not provide the following on a résumé: z Salary information z Reasons for leaving jobs z A “Personal” section with references to
age, gender, religion, race, height, weight, health condition, and marital status
z References
Business Communication at Work © 1999 Glencoe/McGraw-Hill PP17-8
Usefulness of the Employment Application
The prospective employer can determine: z How well you can follow written directions. z How accurately you can complete a task. z How well you handle details. z Whether your work habits are neat or
careless.
Business Communication at Work © 1999 Glencoe/McGraw-Hill
Information Categories on Employment Applications
z Personal—your name, mailing address, and telephone number during business hours
z Education—levels of education completed and the names and addresses of the schools attended
PP17-9a
Business Communication at Work © 1999 Glencoe/McGraw-Hill
(continued) Information Categories on Employment Applications
z Experience—places and dates of previous employment; a category for volunteer experience now appears on many applications
z References—names, titles, company names, addresses, and telephone numbers
PP17-9b
Business Communication at Work © 1999 Glencoe/McGraw-Hill PP17-10a
Résumé Evaluation Checklist
Check for misspellings. z Perform a spell check. z Carefully proofread every word. z Ask a friend or relative to proofread your
résumé.
Business Communication at Work © 1999 Glencoe/McGraw-Hill
(continued) Résumé Evaluation Checklist
Check for punctuation errors. z Be consistent in your use
of punctuation. z Check ends of lines of text.
PP17-10b
Business Communication at Work © 1999 Glencoe/McGraw-Hill PP17-10c
(continued) Résumé Evaluation Checklist
Check for grammatical mistakes. z Use the present tense to describe duties
you currently perform and the past tense for duties you performed in the past.
z Be consistent in your use of date formats (i.e., 5/12/15 or May 12, 2015).
Business Communication at Work © 1999 Glencoe/McGraw-Hill PP17-10d
(continued) Résumé Evaluation Checklist
Check for grammatical mistakes. z Check abbreviations of state names. All
state abbreviations are two letters with no periods.
Oklahoma OK Puerto Rico PR New Mexico NM
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