business forum: transportation, supply chain, and logistics - miller

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Presentation at the US-Saudi Business Opportunities Forum (Dec 5-7, 2011, Atlanta, GA). Louis Miller, General Manager, Atlanta Hartsfield-Jackson Airport, presented at the panel titled, "Developing World-class Capabilities in Transportation, Supply Chain, and Logistics".

TRANSCRIPT

Louis E. Miller, Aviation General ManagerDecember 7, 2011

Maynard H. Jackson Jr. International TerminalAmerica's new global gateway

Background

Part of 2000 master plan 13 million international

passengers forecast by 2015 Construction began summer

2008 Planning, design & construction

created 3,000 jobs Approximately 2,000 direct and

indirect jobs needed to operate and maintain new facility.

3

North Elevation – Rendering

4

North Elevation

Facts and figures

Opening spring 2012 Cost: $1.4 billion 1.2 million square feet

12-gate concourse More than 80% complete Connects to concourse E creating a

40-gate international travel complex

International terminal complex

12-gate concourse (F)

Short-term parking

North gatesTaxiway ‘D’

Concourse ‘E’

Terminal roads

Plane Train tunnel extension

Benefits

Elimination of baggage recheck process for Atlanta-bound international travelers!

Dedicated terminal for international travelers Reduced demand on existing Airport facilities, including The

Plane Train, baggage handling systems and security checkpoints

Increased Airport gate capacity Direct and indirect employment of thousands of workers

International Atrium

International Atrium

Features

Separate levels for arrivals and departures Eight security checkpoint lanes for international departing

passengers Five security recheck lanes for domestic connecting

passengers New Customs and Border Protection facility Two parking structures with more than 3,500 parking spaces

What you need to know

International terminal is accessible from Interstate 75, Exit 239. All passengers traveling outside of the United States will check in at the

international terminal. Passengers will not be able to check in for international flights at the

domestic passenger terminal. Atlanta-bound international passengers who arrive on Concourse E or

the new Concourse F will pick up luggage at the international terminal’s baggage claim area.

Shuttle service will connect the international terminal with the domestic terminal, domestic parking facilities and MARTA train service to downtown. Another shuttle will provide direct service between international terminal and the rental car center.

Concourse F

Concourse F

Challenges

Informing traveling public• All Atlanta international

passengers will use new facility

Different passenger types Connection to domestic

terminal, rental car center, other existing facilities

Wayfinding between concourses Fand E

U.S. Customs & Border Protection staffing

Concourse F Plane Train station

Concessions

Create sense of place Meet and exceed passenger

expectations World-class food and beverage

choices Leading retail brands Business services Sleep/rest accommodations

Parking

Hourly parking• 1,100 spaces steps from the front door• Includes designated spaces for

alternative fuel vehicles, carpools and vanpools

Park-Ride• 2,400 spaces• Four-minute shuttle ride to

international terminal Gold Reserve

• Guaranteed covered parking• Located on lower level of hourly

parking deck

Park-Ride lot construction

Arrivals hall

Arrivals hall

Ground transportation

Safe, reliable ground transportation options

Hotel and regional shuttles Taxis and limousines Hanging signs and a color-code system

will help passengers quickly identify loading and unloading zones for each ground transportation service

International shuttle connector

Airport has established shuttle service to international terminal with existing facilities

Direct service between international terminal & two locations:• MARTA: 12-minute ride connects international terminal

with domestic terminal’s ground transportation center. Passengers can access domestic terminal, parking areas and MARTA train service to downtown

• Rental car center: 15-minute shuttle ride links rental car center, which houses all rental car transaction counters and vehicles

Free service operating 24-hours-a-day

Reaching the international terminal

Easy access from I-75 using existing exits and ramps

$10 million roadway signage package• Interstates• State routes• Surface streets

Signage project scope

Replacement of 15 existing sign structures

Reuse 58 existing structures New supplemental roadside

signs at 27 locations Total new panels 113 at

100 locations

I-75/85 Connector sign plan

Deployment approach

Employ an unveiling strategy to minimize message change time and traffic disruption

Maintain current messaging on new signs during construction period

Overnight deployment/unveiling planned

Contingency plan for weather/traffic disruptions drafted for internal review

I-75I-85

I-285

I-20

Phase 1a

Phase 2

Phase 1b

Phase 6b

Phase 6a

Phase 5Phase 4b+4c

Phase 4a

Phase 3c

Phase 3a

Phase 3b

Signage Project is Divided into 12 Route Phases

International I-75 / Domestic I-85 Entrances to Airport

Construction time lapse

Maynard H. Jackson Jr. International Terminal

Thank you!

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