business intelligence - best practices

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Business IntelligenceBenchmark Report

Key Findings DeckPublication Date: 2/2011

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೦ Insights and Best Practices from Top Performers– Top 3 reasons Top Performers use Business Intelligence– Top 3 tactics Top Performers use to outperform peers with

Business Intelligence initiatives– Most common challenge Top Performers face with Business

Intelligence– Top 6 Performance Metrics Top Performers use to measure

the success of Business Intelligence initiatives

What’s In This Deck?

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೦ Make smarter, more timely business decisions

೦ Identify new revenue / growth opportunities

೦ Reduce operational costs and waste

Reasons to Implement

*According to Top Performers, based on 211 Qualified Survey Responses to Q4 2010 Gleanster survey on Business Intelligence

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೦ Implement process for continuous analytics improvement

೦ Implement employee training

೦ Implement alerts/ notifications functionality

Value Drivers

*According to Top Performers, based on 211 Qualified Survey Responses to Q4 2010 Gleanster survey on Business Intelligence.**According to Everyone Else, shown only when a notable disparity occurs relative to Top Performers.

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೦ Breaking down data / department silos

೦ Integrating with CRM, operations and other platforms

೦ Achieving acceptable data quality

Challenges

*According to Top Performers, based on 211 Qualified Survey Responses to Q4 2010 Gleanster survey on Business Intelligence

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೦ Time-to-decision, time-to-response to information request

೦ Information access ೦ Volume / quality of

actionable insights೦ Financials ೦ Number of active

users೦ System Usage

Performance Metrics

*According to Top Performers, based on 211 Qualified Survey Responses to Q4 2010 Gleanster survey on Business Intelligence**According to Everyone Else, shown only when a notable disparity occurs relative to Top Performers.

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Download the Full Benchmark Report for Free

(with complete vendor landscape)

http://bit.ly/f9I9Vw

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೦ Deep Dive: How Top Performers Use Custom Dashboards to Maximize Business Intelligence

೦ Deep Dive: How Top Performers Improve Data Quality for Better Business Intelligence

೦ Deep Dive: Mobile Business Intelligence Gains Tractions Amongst Top Performers

೦ Deep Dive: Top Performers Adopt Cloud Computing for Business Intelligence

Related Research from Gleanster