business resilience and recovery – exercising the framework

Business Resilience and Recovery – Exercising the FrameworkPresented by Gary Rigby & Kel Donovan

Dynamiq Strategy

NATIONAL CONFERENCE & EXHIBITION

2014

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BatesfordProcess Plant

PERFECT PRACTICING

Perfect practicing

Perfect practicing

Iron Baron – Tasmania 1995

Perfect practicing

• Setting objectives

• Establishing a scenario

• Engaging the right stakeholders

• Delivery methods

• Develop a set of ‘rules’

• Brief participants and role-players

• Facilitate the exercise – stay in control

• Debriefing, reporting and action tracking

Setting objectives

ACTIVITY

Set 5 x exercise objectives for a combined Batesford site (IMT), Business Unit (EMT) and Corporate (CMT) exercise

Pick a name for the exercise

Objectives - Examples

• To familiarise the teams with [client’s] emergency management procedures

• To test the Evacuation process at [site]

• To test the activation process and triggers for alerting and activating the various teams in real time

• To test the operational communications pathways between the IMT, EMT & CMT

• To practice the notification process for external regulatory groups

• To practise external stakeholder management and communications protocols

• To develop an understanding of the interoperability arrangements between Batesford and major contractors

• To identify any gaps or improvement opportunities to enhance preparedness for future events

PARTICIPANTS

ACTIVITY

List the internal participants (teams, departments, individuals) that need to be involved

Stakeholders

ACTIVITY

List the potential stakeholders and indicate if they will be actually involved or role-played and why

Delivery methods

• FLASHPOINT™ Concept

– Scenario development

– Discussion points

– Spotlight

– Road block

Desktop

• Desktop

– Scenario development

– ‘Live play’

– Injects

– Telephone role players

Mock / Full Scale

Scenario Development

Building Realism

ACTIVITY

• Identify a scenario to achieve your objectives

Scenario Development

ACTIVITY

• How will you deliver your scenario?

• How long will you need people’s time for?

• What should your participants briefing include?

• How many facilitators will you need?

Scenario Development

ACTIVITY

• Give a brief description of your first inject to start the exercise (method and content)

• How will you engage communications representatives

Scenario Development

• Always set objectives

• Engage the right stakeholders

• Always debrief and report upon exercises or live responses

Summary

Thank you.

NATIONAL CONFERENCE & EXHIBITION

2014

Platinum Sponsor

Silver

SponsorBronze Sponsor

Risk Manager of the Year Award Sponsor

Conference and Exhibition

Partners