cable one increases fleet safety with gps tracking · 2019-04-09 · visit or call 866-477-4321...
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Visit www.gpsinsight.com or call 866-477-4321
Fleet Intelligence for Your Business
Company: Cable ONE
Industry: Telecommunications
Fleet Size: 1,000+
Contact: Tad Drescher, Manager of Process Improvement and Workforce Management
Background: Cable ONE is among the 10 largest cable companies in the U.S. and currently serves nearly 700,000
customers in 19 states with cable television, high-speed Internet, and telephone services. With a focus on customer
satisfaction and local service, Cable ONE has equipped over 1,000 vehicles with GPS Insight solutions to manage
nearly 1,000 technicians.
Business Challenge: Cable ONE recently took on the task of implementing a new field service management
system to better manage worker activity, schedule and dispatch work, ensure driver safety, and integrate with
other back-office systems. After choosing the Oracle Field Service Cloud (ETADirect) product by Oracle (TOA),
Cable ONE needed to overlay GPS coordinates
of their vehicles within that solution to
take full advantage of routing and dispatch
capabilities. Previous automatic vehicle location
(AVL) providers did not meet expectations or
technical requirements.
As part of Cable ONE’s efforts to ensure driver
safety and lower insurance premiums, the
organization also sought to improve driver
behavior among its technician workforce.
Cable One Increases Fleet Safety with GPS Tracking
GPS INSIGHT SUCCESS STORY
Vehicle Tracked by GPS Insight
Visit www.gpsinsight.com or call 866-477-4321
Fleet Intelligence for Your Business
Reducing vehicle idling and curbing unauthorized after-hours use of company vehicles can drastically reduce fuel
and maintenance costs. These additional benefits offered by a GPS tracking solution also appealed to Cable ONE.
How it was solved: Cable ONE decided that the GPS Insight Fleet Tracking Solution was the perfect fit. The robust
features and flexibility of the software, along with its capabilities to easily integrate with other software platforms,
was what finalized the company’s decision.
“The first time around, we used a competitor of GPS Insight’s and we didn’t have the reports that we needed.
Specifically on speed tracking, vehicle idle time and unauthorized after hours use. GPS Insight’s application
provides us with the ability to track those metrics as well as other metrics,” said Tad Drescher, Manager of Process
Improvement and Workforce Management at Cable ONE.
The speed tracking functionality offered by GPS
Insight provides fleet managers with the ability to
create alerts for when a driver surpasses a defined
speed threshold. Within 6 months of deploying
GPS Insight, Cable ONE was able to improve driver
behavior by 68%.
Cable ONE saw a direct correlation in improving
driver behavior to a double digit percentage
decrease in monthly accidents. Not only was this a
great way to show Cable ONE’s dedication to driver
safety but costs from insurance premiums went
down as a result of the accident decrease.
GPS INSIGHT CASE STUDY
“An unforeseen benefit to using GPS Insight is the double digit reduction in vehicle
accidents we’ve had.” Tad Drescher
Manager of Process Improvement and Workforce Management, Cable ONE
GPS INSIGHT SUCCESS STORY
68%Improvement in Driver Behavior
Visit www.gpsinsight.com or call 866-477-4321
Fleet Intelligence for Your Business
The final requirement for a successful fleet tracking implementation, and the most important to improving the
business, Cable ONE sought to integrate GPS data with their newly launched Oracle (TOA) Oracle Field Service
Cloud (ETADirect) platform. Through its expansive list of APIs, GPS Insight offers a robust level of integrations into
other software programs. “With the GPS Insight data [integrated with Oracle Field Service Cloud (ETADirect)], we
will know the GPS location of the job and the GPS location of the technician. So we will know when the technician
closes out a job, we can see if the technician is actually still on site at the house when they close out the job and
not under a shade tree two streets over, or at the coffee shop. That will help us improve productivity and drive
compliance,” says Drescher.
Ultimately, Cable ONE felt that the configurability of the various alerts, automated reporting and integrations
with other platforms was the best aspect of the vehicle & asset tracking solution and what ultimately lead to their
decision to partner with GPS Insight.
GPS INSIGHT CASE STUDY
Cable ONE was able to improve productivity and drive compliance with GPS Insight’s ability to integrate into their new field service management system
GPS INSIGHT SUCCESS STORY
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FREE DEMO
Visit www.gpsinsight.com or call 866-477-4321
Fleet Intelligence for Your Business
When asked what are the best features of the GPS Insight solution, Drescher
said, “GPS Insight’s strength is their reporting portal. Their ability to easily setup reports as well as email alerts, text message alerts and automatic emailing of reports makes their portal very user friendly. It’s very configurable.”
How Cable ONE thinks GPS tracking can help other businesses like yours:
• Enhance fleet safety
• Ensure driver accountability
• Integrate with nearly any other software platform
GPS INSIGHT CASE STUDYGPS INSIGHT SUCCESS STORY
Learn more about the benefits of GPS tracking,schedule a free, live demo today.
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