campaigns that drive action: email marketing for success!

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At the heart of small business marketing are the campaigns that drive action – collections of marketing activities that help a small business or organization to achieve its goals and objectives. Newsletters and Announcements have become a core component of those campaign choices. Email is more important than ever – to the communication efforts of businesses and nonprofits everywhere; and to the customer, donor, client or supporter of those organizations. This session will reveal some simple but effective best practices and considerations for the small business or nonprofit seeking to make their email newsletters more effective. Attendees of this presentation will learn: The different types of newsletters What to write about in your newsletter or announcement and how to consider using images Subject line best practices, and when to send your newsletter The importance of understanding how connected email and social media are…they have to be done together What types of additional tools might be useful Learn some great new strategies to help your email and social media efforts be more effective components of one of the core campaign types, newsletters and announcements.

TRANSCRIPT

HalfmoonYogaHalfmoonYoga

B•B•Q

Campaigns That Drive Action: Email Marketing for Success!

Featuring email and social engagement.

© 2014

2

Chief Creative Officer

YOUR SOCIAL MEDIA MENTORVanessa Cabrera

yoursocialmediamentor@gmail.com

facebook.com/yoursocialmediamentor

@vanessacabrera

linkedin.com/in/vanessacabrera

3

Grow with Constant ContactGet results fast, with affordable, easy-to-use

engagement marketing tools and free coaching.

Events& Registrations

Offers& Promotions

Newsletters& Announcements

Feedback& Surveys

4

AgendaWhat are campaigns, newsletters?

Email

Email + Social: you have to use both!

Next Steps

Campaigns & Newsletters | Email | Email + Social | Next Steps

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marketing

Campaigns & Newsletters

At its core, marketing is abouteliciting a physical and measureable

response

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pull response

Campaigns & Newsletters

What is acampaign?

push content

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Campaigns & Newsletters

What is anewsletter?

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Campaigns & Newsletters

Different types of newsletters

Newsletters

Keep your audience in-the-know Card or announcement

WOW!

Custom code email

101001

Business letter

Press release

Campaigns & Newsletters | Email | Email + Social | What’s Next?

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What you know that they don’t

What you have access to that they don’t

“Original” isn’t required… just be interesting and relevant

Email

What do I write about?

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Email

How much is enough?

Focus.

Less is more.

?51%

November 2013

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Email

A picture is worth...

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Email

A picture is worth...

Pictures get 47% more click-through activity than content without images, but…

…don’t over-rely on images!

Be sure to use text labels in case images aren’t displayed by the recipient’s mail program.

Remember: your content is viewed on mobile devices…

A picture is worth...

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Email

Use images carefully!

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Email

Repurpose & Reuse

Who is it “from?”

What’s the “subject?”

When do you send your communication?

Email

Now, later or neverThree little words that rule your world

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Email

Who is it from?Winning the battle of priorities

How will you be most recognizable?

Email

Subject lineWinning the battle of priorities

2SECONDS2WORDS 2TODAY

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Email

Winning the battle of priorities

4 NEW craft beers just arrived. Oktoberfest is here!

Joe’s Pet Store Newsletter

ALERT: Help your dog beat the heat!

Children’s Classes Limited spaces available for children’s classes.

October Newsletter

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Monthly is most common

Ask yourself: “When are my readers likely to take the action I want?”

Email

When to send

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Email

Find your best day

Send your e-mail, watch for best response

Select 3 days in the week to test

Divide your list into3 groups of people

1

2

3

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Email

Find your best time

Select 3 times on the day with the best results

Use same 3 groups of people

Send email at 3 different times of day, note time with best results

1

2

3

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Email

When to send or postDo not be romanced by a high open rate –measure actions!

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67% don’t see images by default

Text links get more clicks than buttons

Place your logo left or center in email

Email

Practical advice

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Key action must be above scroll line

Do not give too many choices

Make all images clickable (and with text labels)

Email

Practical advice

(and on your mobile device)Test it on yourself!

Campaigns & Newsletters | Email | Email + Social | Next Steps

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Email + Social

Then vs. nowSocial media marketing for small businesses

source: Constant Contact Small Businesses Then & Now study

% of small businesses using social media marketing

10%

2008

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Email + Social

Then vs. nowSocial media marketing for small businesses

source: Constant Contact Small Businesses Then & Now study

% of small businesses using social media marketing

87%

2013

Email + Social

It influences decisions

74%Rely on social networks to guide purchase decisionssource: Fedelta

55%Share purchases on social networkssource: Fedelta

68%Learn more about a charity if they see a friend posting about it source: MDG Advertising

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Email + Social

Email & SocialYou have to use both

Drive traffic back to your list, email, etc...

Amplify your email

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Email + Social

Email + Social

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Email + Social

Email + Social

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Email + Social

Email + Social

Campaigns & Newsletters | Email | Email + Social | Next Steps

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Next Steps

Tools to expand your reachSimple Share tool

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Next Steps

Tools to expand your reachSocial media buttons

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At register

With the check at end of the meal

On registration forms

Next Steps

Tools to expand your reachOffline

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Web sign-up tool(app for website, Facebook, etc)

Next Steps

Tools to expand your listOnline

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Next Steps

Tools to expand your list

Text to Join™ from Constant Contact

TXT

Scan to Join™from Constant Contact

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Next Steps

Tools to expand your list

Apps

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