campus messenger with voice © 2008 infinite campus. all rights reserved. dl1101-1 brock wilson...

Campus Messenger with Voice

© 2008 Infinite Campus. All Rights Reserved.

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Brock Wilson

Managing Partner and Systems IntegratorK-12 Solutions Group

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• Welcome• Demonstration• Voice Basics

Agenda

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Campus Messenger

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• ShoutPoint interface requires Campus 2009.2• Wizard used to configure connection to ShoutPoint• Calls formerly connected through on-site hardware directed to

ShoutPoint• Adds functionality for high volume, short duration dialing

Emergency contacts– Situations requiring large number of calls in a short period

Weather Security Other

Other high volume, short time communications

Campus Messenger Voice Basics

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• Dedicated Team• Providing services for over 15 years

• Mass communication network throughout North America Five co-location facilities Work with multiple carriers Deliver efficiency and network scale Redundancy designed into network

• Capacity Millions of calls per day

– Current Infinite Campus nationwide student count of 4 million students– Approximately 15% of present ShoutPoint volume

Who is ShoutPoint?

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ShoutPoint Network

ShoutPoint Application Servers

West Coast

Voice ServersWest Coast

(LA, Las Vegas, Dallas)

Voice ServersEast Coast

(Chicago, New York)

Carrier DCarrier CCarrier B Carrier ECarrier A Carrier F

ShoutPoint Application Servers

East Coast

Internet CloudSSL

Data exchange: Messaging and reporting

Internet CloudSSL

Data exchange: Messaging and reporting

Notification received byParentsFaculty

Students(Land lines/Mobile Phones)

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Delivery

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• Snapshot of a few servers showing outbound lines in use

Proactive Monitoring

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Self Healing Network

Before

After

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• Form 470• Used to alert potential vendors you are seeking bids for E-rate eligible

products or services

• RFP• An applicant must wait at least 28 days from date FCC Form 470 is

posted on USAC website before signing contract• Allows competing vendors a full opportunity to submit bids

• Form 471 (Item 21 Attachment)• Once vendor selected and contract signed, winning vendor can assist

applicant with filing FCC Form 471• Shall include clear, complete description of specific services and

pricing so funding request can be efficiently evaluated by USAC

E-Rate Questions: Vendor Neutral Guidance

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Example: 50,000 students• Daily Normal dialing: 300 (students) / 1 (line)

167 lines = 7 T-1’s• Emergency dialing: 300 (students) / 10 (lines)

1,670 lines =72 T-1’s

Capacity Planning

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• May purchase and implement after 2009.2 upgrade• Annual License

$1.25 / student, no minimum

• Annual Support $0.25 / student, no minimum

• Annual Interconnected VoIP fee $1.50 / student Qualifies for E-Rate reimbursement

– E-rate Installation Fee BEAR: $0.10/student SPI: $0.20/student

• Services Estimated at 16 hrs at $150.00/hr

Messenger Implementation

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Ask, we’re ready!

Questions & Answers

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Additional training is available from Campus U Professional, certified trainers Just-in-time offerings Online In person

– In your district– At Infinite Campus

Learn More!