case study acumatica delivers project … case study_intracoast… · acumatica ease of roll outthe...

CASE STUDY

WWW.ACUMATICA.COM • © Copyright 2013 Acumatica CONTACT SALES • +1 888 228 8300 sales@acumatica.com

We asked Acumatica to automate time tracking for people working in the field. They listened and delivered the Acumatica Project module that allows us to accurately track project profitability.Charles Hutchinson • CFO, IntraCoastal Environmental

COMPANY

• Founded:2010• Location:Florida,Georgia,SouthCarolina;USA

• Industry:Environmentalservicesinthemarineandindustrialindustries

CHALLENGES - REQUIREMENTS

IntraCoastalEnvironmentalspecializes

incompleteoilspillresponseand

environmentalservices,utilizingthemost

effectivestrategies,equipmentandlabor

force,aroundtheclock.

KEY RESULTS

• DeployedERPsystemasafull-fledged

businessprocesssystemtodifferentiate

itselfagainstcompetitors

• Scaledprojectaccountingacrossthree

separateentities

• Abletopositionitselfforquickand

unpredictablechangesinthemarket

• EasilyrolledoutERPtointernal

employees

BUSINESS CHALLENGE

IntraCoastalEnvironmental(ICE)isanemergencyresponseandenvironmentalservices

companyprovidingatotalsolutionthathelpsitscustomerscontainoilspillagesby

deployinganoptimummixofstrategy,technique,equipmentandtalentaroundtheclock,

sevendaysaweek,365daysayear.

ICEalsooffersavarietyofbaseenvironmentalandindustrialservices.ToallowICEto

continuetogrowinanindustrythatisgovernedbystrictregulationsaroundthehandling

anddisposalofhazardousmaterials,itbecameclearthatacompany-wideresource

managementsystemwasrequiredtoempoweritsemployeesinthefieldandmanageits

sizablefleetofheavyvehiclesandequipment.

Atthesametime,ICEhadtwosistercompaniesstillintheirinitialstagesthatwould

alsorequireanERPsystemtofacilitatetheirfurtherdevelopment.One,Vitalz,isaportal

solutionthatserveshealthcareprovidersandpatients.Theother,BizVibe,isacustomer

intelligenceentitythatcollectscustomerexperiencesandfeedbackatthepointofsale.

Giventhecomplexanddistinctneedsofeachentity,ICEdecidedtoinvestinasystem

thatwouldbesufficientlyversatiletoallowallthreecompaniestogroworganicallyand

throughacquisitions.

IntraCoastal Environmentalwww.ICEresponse24.com

ACUMATICA DELIVERS PROJECT ACCOUNTING TO THREE GROWING FIRMS

CASE STUDY

WWW.ACUMATICA.COM • © Copyright 2013 Acumatica CONTACT SALES • +1 888 228 8300 sales@acumatica.com

SOFTWARE HISTORY AND EXISTING SOLUTION

ICE’sprevioussolutionwasQuickBooks

EnterpriseContractoredition,alegacy

systemthatfailedtomeetthetrio’smulti-

entityaccountingrequirementsbecause

eachhaddifferentbusinessmodels.

Beinganaccounting-onlysolution,

QuickBookswasbeingstretchedtoits

limitsjustwiththecombinedcompany’s

50employeesand$7millionrevenue.

Ratherthandelaytheinevitable,the

decisionwasmadetoswitchtoafully

poweredERPsolutionthatcouldscale.

Andonlyonesolutionwasseriously

considered—Acumatica.

WHY ACUMATICA?

ICEwasfamiliarwithAcumaticabecause

thekeydecision-makerusedAcumaticaat

apriorcompany.WhenevaluatingCloud

ERPsolutions,ICEalreadyknewthat

Acumaticaofferedthefollowingbenefits

overIntacctandNetSuite:

• aricher,morecompleteout-ofthe-boxfeaturesetformulti-entitybusinesses;

• alowertotalcostofownershipwithalargenumberofusers;

• thefreedomtochoosehowtoownanddeploytheirsolution,and;

• aneaseofrolloutandflexibleaccess.

FULLY LOADED, OUT-OF-THE-BOX

ICEpreferredasolutionthatrequiredno

customizationsoradditionalintegration

towork,butwasversatileenoughto

accommodatefurtherdevelopmentwhen

required.ItstestsshowedthatAcumatica

wasthebestfitasithadthemostfeatures

out-of-the-boxatnoextracost,and

itofferedunparalleledcustomization

capabilities.Inparticular,ICE’sCFO,

CharlesHutchinson,wasespecially

impressedthatAcumaticahascontinued

toinnovateandaddtoitsgrowingin-built

features,whichhefoundrefreshinginan

industryofstalesolutions.

“Twoyearsago,wetoldAcumaticathat

itwasmissingaprofessionalservices

automationmodule—sotheyrolledout

AcumaticaProjectAccounting.Ienjoythe

factthatAcumaticaisnotfinishedmaking

itsimpressiveproductevenbetter.”

CHOICE OF DEPLOYMENT

AcumaticaofferedICEthefreedomto

choosethesoftwareownershipand

deploymentmodelitwoulduse.Even

thoughthegrowthtrajectoriesforVitalz

andBizVibewereunclear,ICEoptedto

purchasealicenseandhostthesolution

initsownhostingfacilityformaximum

agility.

UNLIMITED USERS, UNLIMITED POTENTIAL

WithAcumatica,ICEfoundasolutionthat

couldberolledouttoeveryemployee

atnoextracost.Asaresult,ICEmade

Acumaticathecornerstoneofitsbusiness

processsolution,andhasplanstoadd

functionalityandincorporatemoreusers

asthecompanyexpands.

INTEGRATION PARTNERS

Acumaticaworkswithvalueadded

resellers(VARs)tofacilitateinstallation

andimplementationoftheirautomation

solutions.ICEselectedProgressiveSystem

Solutions,Inc.(PSS)becauseoftheir

commitmenttocustomerserviceand

experiencedprofessionals.PSSwasable

tohelpICEsetuptheirsystemandimport

theirdatainrecordtimeandhasremained

Acumatica makes it really easy for remote employees to access from anywhere. The simplicity of that cannot be overstated.Charles HutchinsonCFO, IntraCoastal Environmental

responsivetoICE’sneedslongafterthe

sale,continuingtoassistthemasdifferent

modulesandentitiesarebroughtonline.

EASE OF ROLL OUT

ICEinvestedinAcumaticabecause

Acumaticawaseasyandinexpensiveto

rollouttoallemployees,includingthose

usingdifferentdevices.WithAcumatica,

ICE’steamsinthefield,aswellasitstwo

sistercompanies,couldeasilyaccessthe

ERPbackboneforprojectandinventory

updatesacrossanydevice,without

creatingadditionalITworkorincurring

extracosts.

SaysHutchinson:

“Acumaticapositionsusforgrowthand

letsusestablishourownworkflowsto

keepupwithourneeds.Wehaveultimate

flexibilitytomakesureourERPworksthe

wayweneeditto,notstuckwithwhat

usedtowork.”ICE provides a total solution that helps its customers contain oil spillages.