centre for public service innovation briefing for portfolio committee on public service and...
Post on 03-Jan-2016
221 Views
Preview:
TRANSCRIPT
Centre for Public Service Innovation
Briefing for Portfolio Committee on Public Service and Administration
20 August 2008
Centre for Public Service Innovation
Briefing for Portfolio Committee on Public Service and Administration
20 August 2008
Presentation Presentation
1. Objectives of presentation2. Mandate 3. Purpose of CPSI 4. CPSI as Government Component5. CPSI approach / model6. Initiatives7. Organisation of work & structure8. Work plan9. Post establishment10. Budget and spending11. Additional requirements12. Conclusion
1. Objectives of this presentation to the Portfolio Committee
1. Objectives of this presentation to the Portfolio Committee Introduction of the organisation as the
first Government ComponentProvide an overview of the CPSI’s:
Mandates and proposed medium term objectives,
Organisational structure & Resource requirements
Engage with the Portfolio Committee on priorities and focus areas, especially regarding sectoral innovation
2. Mandate2. Mandate The CPSI was established (as a Section 21
entity) by the Minister for the Public Service & Administration in 2002 with a mandate to: Provide the Minister with independent, diverse,
and forward-looking research findings and advice on service delivery innovation.
Enhance public service delivery through innovation partnerships and projects.
Create an enabling environment that nurtures, supports and encourages innovation within the Public Sector.
3. Purpose of the CPSI
3. Purpose of the CPSI Vision: Solution-focused developmental public
service Purpose: to entrench a culture and practice of
innovation in the public sector through Researching service delivery challenges and the
development of appropriate innovations Incubating & demonstrating innovation Encouraging & rewarding innovation Leveraging partnerships (Premiers’ offices, sectors,
SOEs, academic, NGO, donor and private sectors) Guide and facilitate collaboration around specific challenges Leverage resources and knowledge Provincial reach (Premiers’ Awards)
4. CPSI as Government Component4. CPSI as Government Component In 2006 the CPSI was de-established as a Section 21 entity and
brought into the DPSA as a sub-programme under SDI (but retaining a separate identity & location).
With the promulgation of the Public Service Amendment Act of 2007, it has now been established as the first Government Component. Therefore: It now has its own Accounting Officer (Executive Director)Requires an operational arrangement (MoU) with the line
department to ensure good governance and simplify corporate services
Funding is ring-fenced within DPSA Vote 8 as separate programme
Mandate is separate from that of the DPSAHas 3 comprehensive sub-programmes
5. The CPSI model/approach5. The CPSI model/approach
Fundamental principles
Partnering with Sectors – Sectors play leading role noting that we are not delivering services – hand over
Demand-driven – innovation with a purpose: respond to identified service delivery challenges
ICT an enabler - Exploit the power of technology in our operations, noting that innovation is both ICT and non-ICT
Originality/newness rather than duplication
Knowledge sharing and learning
5. Model/approach continued
5. Model/approach continued
Equity & inclusiveness - Leverage resources from multiple sources & partners (against preferentiality)
Embracing diversity - Forum of experts around a particular problem/challenge (fully representative: private, ICT, academic, NGO sectors) led by CPSI & relevant sector to interrogate the challenge to explore solution & potential service provider/s to explore funding model for solution to address IP issues
6. Past and current initiatives6. Past and current initiatives Since its establishment the CPSI has introduced
numerous innovations to the Public Service: eGovernment
Batho Pele Gateway Portal now the responsibility of GCIS which presents a single face of government for the citizen.
PITs - Public Internet Terminals – Partnered with SAPO to link Batho Pele Gateway Portal to PITs
General Service Counters (in Thusong Centres) - integrated front-desks at which specially trained officials are able to offer information and services on a range of government services, including those of departments not necessarily present in the Centre. These have become permanent features in Thusong Centres
Mobile technologyTrack and Trace - an 24/7 SMS Notification and
Querying Facility for the Department of Home Affairs, originally to check your marital status, now extended to track the status of you ID Book or Passport application
Dokoza - a cost effective system for data and transaction exchange for medical services - doctors access test results & used as reminder
Mohwiti Technologies’ Access Health, a locally developed solution to improve patient referrals between local clinics and district hospitals
6. Past and current initiatives (cont.)6. Past and current initiatives (cont.)
Awards: Public Sector Innovation Awards since 2003 Knowledge Platforms and Products
Innovation Conference since 2007 Future Watch e.g. Red Tape to Smart Tape Case Studies Innovation Insights Innova CDW Handbook
International Partnerships UNPAN Membership – SADC ORC Committee of Experts in Public Administration (UN) observer
status CAPAM Members All -Africa Public Sector Innovation Awards Technical Advisors
and Secretariat
6. Past and current initiatives (cont.)6. Past and current initiatives (cont.)
7. Organisation of work7. Organisation of work Work is organised around four work-
streams with strong matrix arrangements1. CD: Research & Development2. CD: Solution support & incubation3. D: Enabling environment4. D: Programme Management (internal
Corporate function)
Structure Structure
Programme Management
Office Yvonne van Dyk
Research & DevelopmentPierre Schoonraad
Solution Support & IncubationLindani Mthethwa
Enabling EnvironmentLydia Sebokedi
Executive Director: CPSIThuli Radebe
Personal Assistant
7.1. Research & Development7.1. Research & Development
Purpose: To research & develop sustainable models for innovative service delivery (continuous validity & reliability)Functions: Research/investigate service delivery challenges, needs and possible innovative solutions and models within the public sector Analyse and explore suitability of solutions and models that could inform innovative service delivery (development) and propose M&E approach for implementation Track and record innovative projects in all spheres of government and internationally for knowledge sharing and possible replication Develop & maintain research partnerships and stakeholder management
Posts:1 Chief Director (Vacant) 1 Administrator (Vacant)1 Director 1 DD
7.2 Solution Support & Incubation7.2 Solution Support & Incubation
Purpose: To facilitate the creation, adaptation, piloting and mainstreaming of innovative solutions within the public sectorFunctions: Explore innovative solutions with relevant stakeholders to improve service delivery in the public sector Customise/adapt global and local solutions to address service delivery challenges Build and maintain ICT and non-ICT partnerships with appropriate stakeholders, institutions and experts Provide a platform for the public sector for sharing, demonstrating and incubating innovative solutions to service delivery challenges•Posts:1 Chief Director (Vacant)2 Directors 1 Administrator
7.3 Enabling Environment7.3 Enabling EnvironmentPurpose: To create and sustain an enabling environment which entrenches a culture of innovation in the public sector through innovation platforms & productsFunctions: Establish, maintain and collaborate on local and international innovation learning & knowledge management platforms and products Promote innovation management in partnership with relevant stakeholders Promote awareness on and advocate for the importance of innovation in the public sector•Posts:1 Director 1 DD1 ASD Communications 1 Contract (UNPAN)
7.4 Programme Management7.4 Programme ManagementPurpose: To ensure systematic and effective
programme co-ordination and administrationFunctions: Overall Project management Co-ordinate all project duties related to the Executive Director and the IAP Provide an effective and efficient back office support service (office management) to the CPSI Co-ordinate activities around reporting and information management Posts:1 Director 1 DD (Office Manager) 1 Receptionist (Vacant)
8. Work plan8. Work planProject Output Target
Establishment of Public Sector Innovation Solution Centre
Functional Centre- Including content coordination, funding and partnerships-Databases (Innovators, definitions, projects, etc.)- e-Learning innovation module
January 2009
All Africa Public Sector Innovation Awards
AAPSI Awards Ceremony October 2008
8.Work plan8.Work planProject Output Target
Investigate appropriate solutions to support blind teachers (Education)
Repository of potential Innovative solutions available Test and pilot most appropriate solution for use by blind teachers
November 2008
Investigate mobile solutions for sector policing (BAC & SAPS)
Repository of potential Innovative solutions available for use by sector policing role-playersTest and pilot (in Honeydew-Midrand Corridor) most appropriate solution for use in sector policing
March 2009
Support NACI participation
Brain drainIndicators for innovation
Inputs provided to NACI board for Ministerial advice
Ongoing
8. Work plan8. Work planProject Output Target
Develop and maintain ICT & non-ICT partnerships
GITOC participation & support
Database of partners developed
Ongoing
UNPAN Portal SADC On-line Regional Centre
Continuously updating of UNPAN portal with SADC content
Ongoing
CPSI Innovation Awards Programme
Annual event Nov 2008 (ongoing)
Innovation Framework for the Public Sector
Launch framework Nov 2008
8. Work plan8. Work planProject Output Target
CPSI Conference Annual conference Nov 2008 (ongoing)
Marketing & Communication Programme
Profile CPSIExhibitionsPromotional material
Ongoing
CPSI Publications Write up case studiesInnovation InsightsFourth Future Watch in partnership with NT on Saving Government MoneyInnovation Conference Review
Ongoing
8. Work plan8. Work plan
Project Output Target
All CPSI projects monitored, evaluated & co-ordinated
Overall co-ordination of projectsMonitoring, tracking and adherence to time linesEarly warning systems in placeAll project plans developed and kept updated
Ongoing
Co-ordinate ED duties
ED assisted with overall planning & monitoringOperational & strategic plans developed
Ongoing
8. Work plan8. Work plan
Project Output Target
Back office support service
Programme Office managedSupport staff managedWork flow and resources managedProject information database developedLogistical support provided
Ongoing
Reporting & Information
Progress reports to Minister, Cabinet, National Treasury & ED
Ongoing
9. Establishment9. Establishment
No of Posts
Designation Salary Level
1 Executive Director
15
2 Chief Director 14
5 Director 13
3 Deputy Director
11
1 Assistant Director
10
1 Personal Assistant
7
1 Receptionist 6
2 Administrator 6
No of Posts
Designation Salary Level
1 Chief Director
14
2 Director 13
5 Deputy Director
11
5 Assistant Director
10
1 Administrator 6
Approved:Approved: Additional requirements:
Additional requirements:
10. Budget and spending (July 08)10. Budget and spending (July 08)
Description Total Budget Expenses / Commitment
s
Available Budget
Compensation R3,210,000.00 R1,645,850.00 R1,564,149.00
Goods & services
R5,461,000.00 R1,505,964.00 R3,955,036.00
Machinery & Equipment
- R128,103.00 -R128103.00
Total R8,671,000.00 R3,279,915.00 R5,391,082.00
11. Additional requirements11. Additional requirements
Description Budget
Additional posts R4.6m (annually)
Move to new building (once off expenditure) : •Actual move•Infrastructure•Setting up of offices
R6m
Annual rent R700,000.00 + 10% escalation
12. Conclusion12. Conclusion
Innovation is the catalyst in speeding up service delivery or bridging gaps in the context of strong and complex demands from citizens
Innovation facilitates maximum access to quality services for the vulnerable
Independence ensures a cross-cutting mandate for maximum sectoral impact
CPSI is ideally positioned to provide space for officials to be innovative outside confines of normal work environment
CPSI provides a risk-friendly environment for piloting and testing
Innovation is:
“applied creativity that is contextually relevant”
For us, this means in a public sector and NSI context:
“the process of transforming an idea, generally through R&D, into a new or improved product, service, process or approach which serves the mandate of government and the real needs of
society”
Thank youThank you
top related