cervical cancer screening performance improvement project st. luke’s university hospital southside...
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CERVICAL CANCER SCREENING
PERFORMANCE IMPROVEMENT PROJECT
St. Luke’s University Hospital
Southside Medical Center
WHO WE ARE
Located in Bethlehem, PA
Part C clinicTeam:• Medical
Assistant• RN, program
coord• Nurse
Practitioner• ID doctor
OUR POPULATION
Approximately 173 clients •41 new clients in
2012•51% male, 49%
female•45% Hispanic•64% living at or
below FPL
PROJECT
•W
e chose this project because less than 25% of our
female patients had received their yearly cervical
cancer screening (PAP) in early summer 2012.
•G
oal: reach 50% completion rate by summer 2013.
METHODS AND TESTST
o kick off our improvement effort we dedicated a week to women’s health
The first “Women’s Health Blitz Week” took place from September 17th-22nd 2012
This week was designed to be a “one stop shop” for our female patients to have all of their yearly screenings addressed in one visit
Each client received a goodie bag with condoms, pamphlets, and toiletries
METHODS AND TESTS
THE RESULTS
•50% of scheduled women showed up during the blitz week
•The remaining 50% were either no shows or called and canceled
•10 women were connected to care to have mammograms, 2 to colonoscopy, and 1 to DEXA
•Blitz week repeated in March 2013
LESSONS LEARNED
Improvements made for March Blitz Week• Reduced Blitz Week from 5 days to 3
days• Accommodated clients’ availability
better when scheduling appointments
• Utilized case managers to make reminder calls
END OF YEAR OUTCOME
Blitz Week
Blitz Week
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