chapter 4: evaluating opportunities in the changing marketing environment
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Chapter 4: Evaluating Opportunities in theChanging MarketingEnvironment
When you finish this chapter, you should
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1. Know the variables that shape the environment of marketing strategy planning.
2. Understand why company objectives are important in guiding marketing strategy planning.
3. See how the resources of a firm affect the search for opportunities.
4. Know how the different kinds of competitive situations affect strategy planning.
5. Understand how the economic and technological environment can affect strategy planning.
6. Know why you might be sent to prison if you ignore the political and legal environment.
7. Understand how to screen and evaluate marketing strategy opportunities.
8. Understand the important new terms.
SettingCompanyObjectives
ProvideGuidelines
CoordinateEffort
Lead to Marketing Objectives
BeExplicit
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Exhibit 4-1
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R&DObjectives
HRObjectives
MarketingObjectives
FinanceObjectives
ProductionObjectives
CompanyObjectives
SalesPromotionObjectives
Mass SellingObjectives
PersonalSelling
Objectives
PriceObjectives
PromotionObjectives
PlaceObjectives
ProductObjectives
Marketing StrengthsMarketing Strengths
Producing Capability and Flexibility
Producing Capability and Flexibility
Financial StrengthFinancial Strength??????????????????????????????????????????????????
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Information on Competitors
Competitive Barriers
Competitive Rivals
Competitor Analysis
Kinds of Markets
KeyConcepts
in theCompetitiveEnvironment
4-6
Interest RatesInterest Rates
Global EconomyGlobal Economy Rapid ChangeRapid Change
KeyEconomic
Forces
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Technology is the application of science to convert and economy’s resources to output
Technology impacts marketing both through opportunities for new products and new ways (processes) for handling marketing functions Example: consider the Internet Products: software for computer users Process: selling from a web site
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RegionalGroupings
RegionalGroupings
NationalismNationalism ConsumerismConsumerism
Characteristicsof the PoliticalEnvironment
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Agencies Responsibilities
Federal Trade Commission (FTC) Enforces laws and develops guidelines regarding unfair business practices
Food and Drug Administration (FDA) Enforces laws and develops regulations to prevent distribution and sale of hazardous consumer products
Consumer Product Safety Commission Enforces Consumer Product Safety Act(CPSC)
Federal Communications Commission Regulates interstate wire, radio, and (FCC) television
Environmental Protection Agency (EPA) Develops and enforces environmental protection standards
Office of Consumer Affairs (OCA) Handles consumer complaintsExhibit 4-4
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Cultural Trend: The Changing Roles of Women
Cultural Trend: The Changing Roles of Women
TimePoverty
Economic Power
CareerOpportunity
Exhibit 4-6
Do
llars Total cost
Years
Sales
0 1 2 3 4 5
Product A
In this graphic, a too-narrow focus on the first year’s results might cause the marketing manager to abandon this product as too costly.
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Total cost
Years
Sales
0 1 2 3 4 5
Product B
In this graphic, a too-narrow focus on the first year’s results might cause the marketing manager to adopt the product prematurely, since its performance in year one is misleading.
Exhibit 4-64-13
Exhibit 4-64-14
Do
llars Total cost
Years
Sales
0 1 2 3 4 5
Product A
Total cost
Years
Sales
0 1 2 3 4 5
Product B
Seen together, it is easy to see that Product A offers a vastly better overall return than does Product B
Exhibit 4-74-15
Bu
sin
ess
Str
eng
th
Industry AttractivenessH
igh
Med
ium
Lo
w
High Medium Low
No Growth
Borderline
Growth
Insensitive Sensitive
Basiccommodity-typeconsumerproducts
Industrialproducts
Consumerproducts thatare linked to
culturalvariables
Exhibit 4-84-16
TechnologyNationalismNAFTAConsumerismCultural and Social EnvironmentStrategic Business Unit (SBU)Portfolio Management
Mission StatementCompetitive EnvironmentCompetitor AnalysisCompetitive RivalsCompetitive BarriersEconomic and Technological Environment
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