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CHARUTAR AROGYA
MANDAL
Solace for the Suffering
Citizen Charter
Citizen Charter
The Citizen Charter gives a birds eye view into
• Vision of the Mandal,
• Institutes attached,
• Facilities available,
• Services provided
• Contact details
Charutar Arogya Mandal : http://www.charutarhealth.org/
About us: http://www.charutarhealth.org/about-us
Campus lay-out- Birds Eye view
CARDIAC CENTRE
ACTIVITY CENTRE PHYSIOTHERAPY
Campus lay-out- Birds Eye view
THE CAMPUS
Pramukhswami Medical
College
HM Patel Institute of PG
Studies
KM Patel Institute of
Physiotherapy
GH Patel School of Nursing
LP Patel Institute of Medical
Technology
Shree Krishna Hospital
MS Patel Cancer Centre
Bhanubhai & Madhuben
Patel Cardiac Centre
Savitaben & Hirubhai Patel
Student Activity Centre
MB Patel Management
Centre
Staff Quarters
Nurses Quarters
Other Staff Quarters
Hostels for Boys, Girls and
PG students
Shopping Centre, including
dormitories for relatives,
Bank, ATM.
THE FUNDAMENTALS
Vision : http://www.charutarhealth.org/about-us/vision-mission
To shine as an example of what the profession ofmedicine is required to be; noble, deeply rooted inproviding solace to the suffering and continually upgradingitself to further its ability to serve humanity better
Core Purpose
To provide and prepare resources for modern andprofessional healthcare to the rural community equitably
Core Values
• Commitment
• Excellence
• Honesty and Integrity
THE PEDIGREE
Sh.Nanubhai
AminDr.IG Patel Dr.HM Patel
THE GOVERNANCE STRUCTURE
Governing Body
Chairman: Dr. Amrita Patel
Governing Council
General Body of the Mandal
Board of Management
Chief Executive Officer
Head of Institutions
Dr. Amrita Patel
Users Responsibilities
• Maintain general discipline.
• Maintain cleanliness
• Prevent damage to the hospital infrastructure and facilities.
• Follow the rules of the hospital
• Co-operate with the staff, to avail better services.
• Co-operate with the security to serve you better.
• Please, ensure to follow the timings of visiting hours.
• Do not pay extra to any staff member for services rendered, if any
staff asks for money please register your complain at the reception.
• Use the indoor pharmacy for the drugs.
• Your feedback and suggestion are welcome, to help us to serve you
better.
• Smoking and Tobacco products are prohibited inside campus.
SHREE KRISHNA HOSPITAL
Bed capacity: 600
Major facilities: All ICUs,
Trauma Centre, OTs, Labs,
Blood Bank, Imaging
Centre, Cardiac Centre,
Cancer Centre, Privilege
Centre
http://www.charutarhealth.or
g/healthcare-listing
Our Achievements
• NABH Accredited Hospital
• NABH Accredited Blood Bank and Imaging Centre
• NABL Accredited Laboratories
• NAAC Accredited Physiotherapy College
• MCI Recognized Medical College
Critical Care Services
• The hospital treats around 5000 patients annually in its Medical,
Surgical, Neonatal and Pediatric Intensive Care Units.
• It receives 16000 casualties in its Trauma and Emergency Centre,
Annually
• A total of 9000 surgeries are performed of which around 4500 are
Major and Supra-Major surgical interventions
Outdoor and Indoor Facilities
• General & Privilege Out Patient Department
• The hospital has general wards for patients from humble
background where the bed and diet for patients are not charged
apart from the heavily concessional treatment charges.
Therapeutic Services: General Specialties
• The hospital not only has exclusive and modern diagnostic facilities
and treatment, but also has staff consisting of numerous efficient
and eminent specialist doctors in various branches and many super
specialist consultants.
• The super-specialty services provided by the hospital, in addition to
the Cancer and Cardiac Centres which function as semi-
independent bodies, include Neurology, Nephrology, Pulmonolgy,
Diebetology, Neurointerventional procedures, Neurosurgery,
Gastroenterology, Endoscopic Procedures, Pediatric Surgery,
Plastic Surgery, Vascular Surgery, Urology, Spine Surgery, Joint
Replacement, Arthroscopy, Shoulder Replacement, Hand
Reconstructive Surgery, Cochlear Implant, etc
Manibhai Shivabhai Patel Cancer Center
• The Centre, which has been functioning since 2004, has so far
examined over 51,000 patients.
• A state- of -the -art Manibhai Shivabhai Patel Cancer Centre with
services for Medical, Surgical and Radiation Oncology.
• Around 3200 patients have undergone radiation therapy and 15,500
patients have been administered chemotherapy.
• The Centre has recently acquired a state-of-the-art linear
accelerator, that places it among the most well-equipped cancer
treatment facilities in the country.
Bhanubhai & Madhuben Patel Cardiac Centre
• The Centre, which was inaugurated in October, 2008, receives
about 4000 patients annually.
• The Centre with facilities for Interventional Cardiology, Cardiac
Surgeries, Non-invasive Cardiology for new borns, children and
adult patients
• So, far, it has performed 1500 angiographies and 300 angioplasties.
• It is one of the premier centres for treating cardiac diseases in
children and has performed 600 surgeries out of each 400 are
paediatric cardiac surgeries, many of which are rarely performed
elsewhere.
• The Intensive Cardiac Care Unit admits about 500 patients annually.
Ramanbhai Gokul Privilege Centre
• The Centre is an extension of the privilege services offered by the
hospital. The Centre aims to provide care in a more comfortable and
personalized manner with finest facilities that compete with the best
hospitals in larger cities.
• For affording group, hospital provides privilege services with outdoor
consultation facility and accommodation through privilege silver,
Gold ,Platinum and Diamond
• Gold Rooms – air-conditioned facilities with television, refrigerator,
microwave, attached wash-room and bed for relative.
• Platinum Suites - having a sitting room in addition to the facilities of
Gold Room.
• Diamond Suites - having a double bed room in addition to the
facilities of Platinum suites.
• The centre has around 50 beds which yield high revenues. This
surplus enables the Mandal to subsidise the cost of treatment of
patients in general ward.
Upcoming Dinesh J Patel Borne Marrow Transplant Unit
How to reach
Karamsad is well connected by road.
Nearest Railway station : Anand ( 10 Km from Karamsad)
Buses / auto rickshaws and taxis services available at
the station.
Nearest Airports:
Vadodara (50 Km, 1 hr drive),
Ahmedabad (about 100 Km, 2 hour drive)
SHREE KRISHNA HOSPITAL
AND ITS ACTIVITIES
Services:
http://www.charutarhealth.org/services#true
Contact us: (02692)222130, 228411 - 12
9978935011 - 26
http://www.charutarhealth.org/contact-us
Grievances:
Contact: (02692) 228411, 228412, 228417
Email: care@charutarhealth.org
Important Contacts
Emergency Helpline: 02692 - 228100
Reception: 02692 - 228411, 228412
Help Desk: 02692 - 228311
Hello Health: 02692 - 228310
Privilege Day Care/ Super specialty: 02692 - 228410
Cancer Centre: 02692 - 228264
Cardiac Centre: 02692 - 228671, 228672, 228673
Grievances: (02692) 228411, 228412, 228417
OPD timings:
Registration : Mon. - Fri.: 8.30 am – 4.30 pm
Sat.: 8.30 am - 1.00 pm (Sunday Holiday)
OPD : Mon. - Fri.: 9.00 am – 1.00 pm | Sat.: 9.00 am - 1.30 pm
General OPD : Case registration free.
Privilege OPD : Case registration charged.
Evening OPD: Mon. - Fri.: 5.00 pm – 7.00 pm
Emergency Services: 24 X 7
LIST OF HOLIDAYS FOR THE YEAR 2015
SNo. DATE Day Festival
1. 14-Jan-15 Wednesday Makarsankranti
2. 26-Jan-15 Monday Republic Day
3. 17-Feb-15 Tuesday Mahashivratri
4. 6-Mar-15 Friday Holi-Dhuleti
5. 3-Apr-15 Friday Good Friday
6. 4-May-15 Monday Budh Purnima
7. 18-Jul-15 Saturday Ramzan Idd
8. 15-Aug-15 Saturday Independence Day
9. 29-Aug-15 Saturday Raksha Bandhan
10. 5-Sep-15 Saturday Janmasthmi
11. 17-Sep-15 Thursday Ganesh Chaturthy
12. 2-Oct-15 Friday Gandhi Jayanti
13. 22-Oct-15 Thursday Dussehra
14. 12-Nov-15 Thursday New Year
15. 25-Dec-15 Friday Christmas
CLINICAL SERVICES (OPD & IPD)
Anaesthesiology
Cancer Centre
Cardiac Centre
Chest Medicine
Community Medicine
Dentistry
Forensic Medicine
Ear, Nose, Throat
General Medicine
General Surgery
Obstetrics and Gynaecology
Orthopaedics
Opthalmology
Paediatrics
Psychiatry
Skin and Venereal
Diseases
Trauma and Emergency
Medicine
Nephrology (Dialysis)
Neurosurgery
Neurology
Plastic and
Reconstructive surgery
SCOPE: DIAGNOSTIC SERVICES
MEDICAL IMAGING
Digital X-ray
CT scan
Mammography
MRI
Colour Doppler
Ultrasonography
CENTRAL DIAGNOSTIC LABS
Clinical Biochemistry
Cytopathology
Histopathology
Heamatology
Clinical Pathology
MicrobiologyBLOOD BANK
Whole blood
Fresh Frozen Plasma
Platelet Concentrate
Red cell concentrate
Cryoprecipitate
Location : Ground Floor
Room No Place PBX No
101 Registration 3343
102 Pharmacy 3344/45
103 Central Admission Office 3445
105 Health Check Up 3310
107 Privelege Day Centre 3410
108 Medicine OPD 3145
109 T.B/Chest OPD 3253
110 Psychiatry OPD 3318
111 Skin OPD 3223
112 Diet Clinic OPD 3318
114 Speciality Clinic 3309
115 Lab Collection 3320
116 HIV counseling 3443
118 Obst & Gynecology 3162
121 Patient Relation 3413/50
122 Cashier 3337/9
123 Imaging Center 3218
125 Emergency 3100/3256
126 Surgery OPD 3235
127 Pre-Anesthesia Check up 3111
128 Oprthopedics OPD 3171
129 Paediatrics OPD 3191
130 Paediatrics Ward 3196
131 Paediatrics ICU 3200
132 Physiotherapy 3290
Location :First Floor
Room No Place PBX No
201 Eye OPD 3181/82
202 New Surgical Ward 3245/36/60
BURNS WARD 3246
203 Surgical IMC 3246
204 Surgical ICU 3238/39
211 Blood Bank 3323
212 Central Diagnostic Lab
213 Dental OPD 3121/22
209 ENT OPD 3123/33
253 Neonatal ICU 3198
254 Gynecology ward 3165/66/67
212 ENT OT 3134
Location : Second Floor
Room No Place PBX No
304 Female Eye Ward 3184
305 TB ward 3151
306 Chest Ward 3151
308 Psychiatry Ward
309 Female Skin Ward
310 Staff Ward 3125/27
311 Medical Ward 3149/50
312 Isolation Ward 3185
313 Meical IMC 3152
314 Medical ICU 3153
316 Dialysis 3157/58
353 ENT Ward 3134
354 Orthopedic Ward 3173/83
Surgery OT 3242
Indoor Wards
General : (Lodging and
boarding free) Drugs and
investigation charged.
Deluxe (Paid)
Semi Deluxe (Paid)
Privilege Block (Paid)
Hello
Healthhttp://www.charutarhealth.org/sites/default/files/we_home_deliver_health_
17x24_leaflet_for_hello_health4.pdf
Helpline: 02692 - 228310
Mon. - Fri.: 8.00 am – 5.00 pm | Sat.: 9.00 am - 1.30 pm
Heath Check-up package:Platinum
Whole Body
Premium
Regular
Well-woman
Total Knee Replacement package: • http://www.charutarhealth.org/about-us/information/total-knee-replacement
CARING FOR THE COMMUNITY
Mandal’s outreach programmes
Cancer Education, Awareness & Early Diagnosis
Adoption of 26 villages
Tobacco Cessation Clinic
Silicosis project
6 Extension Centres serving the community
Krupa; the unique social security programme
Janani Krupa – an ante-natal programme
Strong partnership with the Industries
COLLABORATIONS WITH
GOVERNMENT
Chiranjivi and Balsakha programmes
108 emergencies
Laparoscopic TL training
Red Ribbon Club for HIV/AIDS awareness
Several National level programmes -
IMNCI and FIMNCI training
RNTCP
ICTC and STD Clinics
SYSTEMIC CONCESSIONS
Free registration and consultation at outdoor
services
Free bed and diet in general wards
5% concessions on MRP for medicines
Scheme for BPL patients 25% discount on OPD investigations
50% concession on indoor treatment
Government schemes Chiranjivi and Balsakha
108 ambulance service
Other Facilities:
• Wheel chairs and stretchers
• Potable Drinking Water
• Ambulance service
• Pharmacy run by the institution provides medicine at discounted
rates
• Diet free of cost for general ward.
• Catering and Mess facility available in campus.
• Online payment options available.
• Bank and ATM facility available in campus.
• In campus Dormitory facility for relatives and General & grocery
store.
• Stand-by Electricity Generators have been provided.
• Separate four wheeler parking (paid) and two wheeler parking.
Academic Institutes
Contact:
Academic Adminstration
Pramukhswami Medical College,
Karamsad, Gujarat 388325.
Email: aao@charutarhealth.org
Phone: (02692)228460, 222420.
PRAMUKHSWAMI MEDICAL
COLLEGE
Course conducted: MBBS
Seats: 100
Students: 550
Faculty: 187
Contact :
aao@charutarhealth.org
HM PATEL INSTITUTE OF
POST GRADUATE STUDIES
Courses offered: MD,
MS, PhD, Diploma
Seats:
MD/MS: 47
Diploma: 21
PhD: 60
Students: 164
PG guides: 64
PhD guides: 10
KM PATEL INSTITUTE
OF PHYSIOTHERAPY
Courses offered: BPT,
MPT
Number of seats:
BPT: 30, MPT: 5
Students: 130
Faculty: 19
GH PATEL SCHOOL OF
NURSING
Course offered:
B.Sc : 40 Seats
DGNM : 25 Seats
New course applied for:
Post-basic BSc (Nursing)
Students: 100
Faculty: 14
LP PATEL INSTITUTE OF MEDICAL
TECHNOLOGY
Courses offered:
PhD, MSc (MLT), DMLT,
BSc in medical
technology
Seats:
MSc (MLT): 8, DMLT: 60,
BSc: 60
Students: 290
Faculty: 6
T H A N K Y O U
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