chicago area regional catastrophic planning group whole community conference: social media

Our Changing World

James GarrowPhiladelphia Department of Public Health

except

Okay Jim,now you've lost me.

Are things changing,

or not?

can't complain about:

•disasters•people•media

disasters=

people=

social media

• 56% of Americans have a profile on a social media network

• 22% of Americans use social networking sites "several" times per day

• 53% of Americans over 65 use the internet

• The average Facebook user spends more than 400 minutes per month on the site

• Twitter users post more than 175 million tweets per day

• More than 24 hours of video is uploaded to YouTube every 24 seconds

businessinsider.com

media and social media

media and social media

i offer no answers,only interesting

anecdotes

public health

First Pandemic of the 21st Century

• CDC really began experimenting

• Masking videos

• Twitter accounts

• Facebook Pages

• Push for states and locals to use

The Blog Post

• CDC blog post on "zombie preparedness"

• One million page views in four days

• More than $3M in earned media coverage

• Cost? What cost? $87

emergency management

Craig Fugate

• Survivors not victims

• HUGE proponent of social media use

• San Bruno explosion and fire

LAFD• Rotating PIOs

monitor social media

• Posts all calls that affect the public (road closures, etc.

• Manage two accounts on Twitter, @LAFD and @LAFDtalk

Shadow LakeWildland Fire

• 2011 wildland fire in Oregon

• Federal IMT team assigned

• PIO utilized volunteer VOST team to monitor social media

• VOST team identified concerned citizen, forwarded to PIO

regular citizens

Haitian Earthquake• 7.0 magnitude

• Massive infrastructure damage

• Extreme lack of immediate help

• Haitians utilized social media to locate and request help

• Large scale citizen "crisismapping" effort

JoplinTornadoInfo• EF-5 tornado struck

Joplin, MO

• Nearby citizens set up JoplinTornadoInfo Facebook page to coordinate information

• City of Joplin utilized private Page to distribute official messages

for more info:@jgarrow

about.me/jgarrow