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Children’s Healthcare of Atlanta

CorporateSocialResponsibilityReport

TableofContents

Le5erfromourCEO 3

WhoWeAre 4

OurApproachtoCorporateResponsibility7

OurMission,VisionandValuesSystemOverviewResearchandTeaching

BenefiBngtheCommunity 8CommunityBenefitReportHelpingthosewhoneeditmost

CarefortheEnvironment 9

DotheRightThing 16ComplianceFirstStandardsofConduct

StrengthinDiversity 12AnEnvironmentofMutualRespect

HealthandWell-Being 19ForourEmployeesForourCommunityForourPhysicians

SeFngtheStandardforGoingGreenTheHealingPowerofNature

Le5erfromourCEOChildren’sHealthcareofAtlantaisnotonlydedicatedtomakingkidsbeLertodayandhealthiertomorrow,butalsocommiLedtooperaMnginasociallyresponsibleandethicalmanner.Wearemorethanahealthcaresystem.Weareaworld-classcenterofcommunity.Andourcommitmenttoexcellencegoesfarbeyondthecareweprovidewithinourwalls.Weholdourselvesaccountabletofivekeyareas:CommunityBenefit,EnvironmentalSustainability,Diversity,ComplianceandHealthandWell-Being.In2018,wemanagedmorethan1millionpaMentvisitsandtreatedmorethan430,000uniquepaMentsfromall159counMesinGeorgia.Weprovided$229.5millionincommunitybenefit,ofwhich$120.7millionwasthecostofcaringforchildrenwhosecaregiverscouldnotpay.ThiscarerangedfromtreaMngbrokenbonestoprovidinglifesavingcancertherapies.WearecommiLedtoprovidingthesamehigh-qualitycaretoallofourpaMents.Children’swillconMnuetogrowintheyearsahead,especiallyaswebreakgroundonourNorthDruidHillshospitalcampus.ThisreportisacomprehensivelookatthegreatthingsChildren’sdoestoserveourcommunityinasociallyresponsibleway,nowandforyearstocome.Sincerely,DonnaHyland

“Children’s Healthcare of Atlanta is not only dedicated to making kids better today and healthier tomorrow, but also committed to operating in a socially responsible and ethical manner.”

- Donna Hyland

Letter from our CEO

Who We AreOur Approach

to CSRBenefitting the

CommunityCare for the Environment

Strength in Diversity

Do the Right Thing

Health and Well-Being

WhoWeAre

Atitscore,Children’sisapediatrichealthcaresystem.However,toouremployees,paMentsandtheirfamilies,it’ssomuchmore.AnyonewhowalksthroughourdoorsknowsthatChildren’sisaspecialplace.WearefocusedoncreaMnganorganizaMonthattakescareofourextraordinaryemployeesbyinspiringandsupporMngthemthroughbenefits,recogniMonanddevelopmentopportuniMesthatmakeiteasierforthemtodotheworktheylove.

Living our Values

NICUNurseMakesCostumesforPaBents’FirstHalloweenForthefourthyearinarow,TaraFankhauser,ScoFshRiteNICUnurse—whoisalsoamomofthree—spentmonthscrocheMngcostumesforherpaMents.Usingeachbaby’suniquepersonalityforinspiraMon,shestartskniFnginthespringandkeepsgoingrightuptoHalloween,neverrepeaMngthesamecostumetwice.Thisyear’sfesMvecrewincludedDumbo,RockyBalboa,aMnyTinkerbellandmore.Eachcostumetookanywherefromacoupleofhours,toafulldaytofinish.

Our Values Care about People Passionate about Kids Dedicated to Better

Letter from our CEO

Who We AreOur Approach

to CSRBenefitting the

CommunityCare for the Environment

Strength in Diversity

Do the Right Thing

Health and Well-Being

SystemOverviewChildren’sisoneofthelargestpediatricclinicalcareprovidersinthecountry,managingmorethanonemillionpaMentvisitsannuallyatthreehospitals,MarcusAuMsmCenter,theCenterforAdvancedPediatricsand20neighborhoodlocaMons.Consistentlyrankedamongthetopchildren’shospitalsbyU.S.News&WorldReport,Children’sHealthcareofAtlantahasimpactedthelivesofkidsinGeorgia,acrosstheUnitedStatesandaroundtheworldformorethan100yearsthankstogeneroussupportfromthecommunity.

Letter from our CEO

Who We AreOur Approach

to CSRBenefitting the

CommunityCare for the Environment

Strength in Diversity

Do the Right Thing

Health and Well-Being

ResearchandTeaching

Researchandteachingarethecornerstonesofourcommitmenttoenhancethelivesofkids.Children’sisaleaderandinnovatorinthefieldofpediatricresearchandaimstofindnewbreakthroughs,treatmentsandcures.WearecommiLedtoadvancingpediatricmedicine,ensuringswicerrecoveriesandprovidingnewsoluMonstoperplexingmedicalcondiMonsbecausewebelieveeverychilddeservesthechanceatahealthierfuture.TogetherwithEmoryUniversity,GeorgiaInsMtuteofTechnology,andMorehouseSchoolofMedicine,Children’sseeksanswerstothemostchallengingchildhoodmedicalcondiMons,developstreatmentsandcures,andpassesthemontothenextgeneraMonofphysicians,researchersandteachers.MaximizingourresearchcapabiliMesandcreaMngdedicatedspaceforourimportantwork–withroomtogrow–istopofmindasweplanourtransformaMveNorthDruidHillscampusandhospital,settoopenin2025.

By the Numbers

•  Children’sandEmoryUniversityreceived$45.8millioninfundingfromtheNaMonalInsMtutesofHealth(NIH)and$72.8millionintotalextramuralfundingduringthe2019fiscalyear.

•  Morethan380physiciansholdMtlesatbothChildren’sandEmory.

•  In2019,Children’sandEmoryresearchersengagedinmorethan1,500acMveclinicalresearchstudieswith3,700+paMentsparMcipaMnginclinicalresearch.

•  Morethan730residentsandfellowsweretrainedinthe2018-2019academicyearin42specialMes.

•  Children’sdelivered1,302hoursofconMnuingmedicaleducaMon(CME)creditthrough213educaMonalacMviMeswith21,621parMcipants,including11,252physicians.

Letter from our CEO

Who We AreOur Approach

to CSRBenefitting the

CommunityCare for the Environment

Strength in Diversity

Do the Right Thing

Health and Well-Being

OurApproachtoCorporateSocialResponsibility

AsoneofthelargestpediatricclinicalcareprovidersinthecountryandtheonlyfreestandingpublichealthcaresysteminGeorgia,weknowwehavearesponsibilitytosetanexampleforotherorganizaMonsandhospitals–bothlocallyintheSoutheast.Acrossourhospitalsandinourcommunity,wetouchmillionsofliveseachyearinGeorgiaandbeyond.OurCommitmentsWe’reholdingourselvesaccountabletofivekeyareas:CommunityBenefit,EnvironmentalSustainability,Diversity,ComplianceandHealthandWell-Being.

Care for the Environment

Strength in Diversity Do the Right Thing Benefitting the Community

We’vebeencaringforkidsformorethan100years,andChildren’swillservefamiliesinGeorgiainatransformaMonalwayfordecadestocome.ToensurelongevityandsuccessofourmissiontomakekidsbeLertodayandhealthiertomorrow,westriveforconstantprogressandforwardmomentumintheseareas.

HealthandWell-Being

Letter from our CEO

Who We AreOur Approach

to CSRBenefitting the

CommunityCare for the Environment

Strength in Diversity

Do the Right Thing

Health and Well-Being

Ourgoal:InvestinourcommunityGeorgiaiscounMngonChildren’stomakeadifferenceinthelivesofthekidsweserveandtostrengthenourcommuniMes.In2018,weprovided$229.5millionbenefiFngthecommunity.Someareasinclude:

Benefiting the Community

Specialtypediatricservices$17.5millionOurhospitalsareunique,goingwellbeyondtradiMonalmedicinetocreatehealingenvironmentsspeciallydesignedforkids.In2018,Children’sprovidedmillionsinspecialservices,suchaschildlifespecialists,chaplains,therapydogs,musictherapy,familylibraries,clowns,playareasandhospital-basedclassroomsthatareimportantcomponentstothecareandhealingofkidsandtheirfamilies.

Physiciantrainingprograms$10.8millionAstheprimarypediatricteachingsiteforEmoryUniversitySchoolofMedicineandMorehouseSchoolofMedicine,wearetrainingmorethan255full-MmeequivalentresidentsandfellowstobethenextgeneraMonofcaregivers.In2018,Children’sprovidedmillionstotrainpediatricphysicians.ThereisagrowingshortageofpediatricphysiciansandbytrainingmoreinGeorgia,morewillstayinGeorgiatopracMceandcareforourgrowingneeds.

Lifesavingresearch$45.5millionWecollaboratewithEmoryUniversitySchoolofMedicine,GeorgiaInsMtuteofTechnologyandotheracademicinsMtuMonstoadvancepediatricmedicineandpursueanswerstoperplexingmedicalcondiMons.In2018,Children’sprovidedmillionsforlifesavingresearchinpediatricdiseases,hadmorethan5,800paMentsparMcipaMnginclinicaltrialsandrecruitedninenewinvesMgatorsfromacrosstheU.S.

Letter from our CEO

Who We AreOur Approach

to CSRBenefitting the

CommunityCare for the Environment

Strength in Diversity

Do the Right Thing

Health and Well-Being

Ourgoal:HelpingthosewhoneeditmostChildren’salsoprovidesbenefitaimedathelpingfamilieswhocan’taffordcare.Someoftheseareasinclude:

Benefiting the Community

Subsidizedservices$28.3millionInanefforttoprovidequalitycaretochildrenofallagesinGeorgia,weprovidedmillionsofdollarsinsubsidizedhealthservicesdespiteafinanciallosstoourorganizaMon.Theseservicesinclude,amongothers,theTraumaProgram,StephanieV.BlankCenterforSafeandHealthyChildren,CenterforClecandCraniofacialDisorders,andMarcusAuMsmCenter.WithoutChildren’s,theseserviceswouldbeunavailableinthecommunity,thecommunity’scapacitytoprovidesuchserviceswouldbebelowthecommunity’sneed,ortheywouldbecometheresponsibilityofthegovernmentoranothertax-exemptorganizaMon.

Unreimbursedclinicalcare$120.7millionWetreatkidsfromall159counMesinGeorgia.Whilethedeliveryofunreimbursedcareisonewaywemeetourcommunity’sneeds,wealsoofferextensiveprogramsandsubsidizedhealthservicestoaugmentcareandimprovethehealthofGeorgia’schildren.PaMentswhoreceivedunreimbursedcareincludetheuninsuredandchildrencoveredbyMedicaid,forwhomwearereimbursedlessthanwhatitcoststoprovidecare.In2018,approximately59percentofouruniquepaMentswereonMedicaid/PeachCareforKidsorunabletocoverthecostoftheircare.

Letter from our CEO

Who We AreOur Approach

to CSRBenefitting the

CommunityCare for the Environment

Strength in Diversity

Do the Right Thing

Health and Well-Being

Ourgoal:SetthestandardforgoinggreenamongGeorgiahospitalsBecauseChildren’sstrivestobegoodstewardsoftheenvironmentaroundus,teamshavebeenworkingonsustainabilityiniMaMvesrelatedtoemployeehealthandwellness,uMliMesandresourceconservaMon,qualityoflifeimprovements,ecologicalrestoraMon,buildinglifecycleandmaterialsrecyclingandsustainabilityeducaMonthroughoutthedesignandconstrucMonprocessofournewfaciliMesatNorthDruidHills.Forexample,ourSupportbuildingsconstrucMonteamhasrecycled97.1percentofthetotalconstrucMonwastegenerated,meaningthatonly2.9percentwassenttoalandfill.Thedivertedwastetotals5,198.2tons,whichwouldfill578garbagetrucks.Landfillingwastecostsroughly$50pertonso,inaddiMontohelpingtheenvironment,Children’sisalsoworkinghardtobegoodstewardsofourdollars.WebelievekidsgetbeLerfasterwhentheyhaveaccesstonature,greenspace,sunlightandhealingviews.We’reworkinghardtopreservethosepreciousresourcesforkidstodayandfordecadestocome.EnvironmentalresponsibilityandstewardshipisapriorityasweconMnueconstrucMonattheNorthDruidHillscampusandcontemplateconstrucMonatotherlocaMonswithintheSystem.

Care for the Environment Howwe’recaringfortheenvironment•  PursuingLEEDcerMficaMonsforallofournewbuildingson

ourNorthDruidHillscampus.•  WorkingtoimproveourEnergyStarscoreby66%by

adding20acresforgreenspaceandmilesofwalkingtrailsonandaroundthecampus.

•  InstallingelectriccarchargingstaMonsatourmainlocaMonstosupportfamiliesandemployeeswhodrivefuelefficientvehicles.

•  PrioriMzinginiMaMveslike“CleanUpDays”foremployeestodonateofficeequipmentandsuppliesandrecycleresponsibly.

•  Usinglesspaperwiththehelpoftechnologyenhancementsforemployees,includingthelatestsocware,documentscanningandstorage,andanewemployeemobileapptostaycollaboraMveandconnected.

Letter from our CEO

Who We AreOur Approach

to CSRBenefitting the

CommunityCare for the Environment

Strength in Diversity

Do the Right Thing

Health and Well-Being

Awards:•  Children’satHughesSpaldingreceivedLEEDGold

cerMficaMon,makingitthefirsthospitalinGeorgiatoearnthisdisMncMon.

•  OurCenterforAdvancedPediatrics,thefirstbuildingtoopenonourNorthDruidHillscampus,earnedLEEDGoldcerMficaMon.

•  TheSupportCenter,whichopenedinlate2019ontheNorthDruidHillscampus,isontracktoearnLEEDSilverCerMficaMon.

•  AtlantaBusinessChroniclenamedChildren’sthewinnerfortheNewMarketInnovaMoncategoryforits2011LEEDShowcaseAwardsforoursustainabilityiniMaMves.

•  Children’swasnamedoneofthetop30mostenvironmentallyresponsiblehospitalsintheworld.

Care for the Environment

Recognizing the healing power of nature

ThedesignofournewhospitalatNorthDruidHillsandcarefulplacementofplannedandfuturestructureswilltakeadvantageofthesizeofourcampus,Atlanta’splenMfulsunlight,andourlocaMonintheGeorgiapiedmont,whereamixofforestandgreenspacesarethenaturalstateoftheenvironment.TallpaMenttowersminimizeourfootprintandmaximizehealingviewsthatweknowimproveoutcomes,whilealsoleavinggreenspacesavailableforourpaMentfamiliestoaccessasmuchaspossible.Researchhasshownthataccesstonatureandviewsresultsinincreasedpaintolerance,reducedstress,lowerbloodpressure,anddecreasedpain.ResearchalsoshowsthatpaMentsexperienceaposiMvechangewithinfiveminutesofviewingnaturalseFngs.WewillconMnuetoinnovateandtakefulladvantageofthelatestadvancesintechnologyandsustainabilitytobuildforourfuture.Wearedesigningourcampustobehealthyinsideandoutforourenvironmentandourpeople–theChildren’scommunityofphysiciansandstaffthatcareforkids.

Letter from our CEO

Who We AreOur Approach

to CSRBenefitting the

CommunityCare for the Environment

Strength in Diversity

Do the Right Thing

Health and Well-Being

Strength in Diversity

“AtChildren’s,caringaboutpeopleisoneofourcorevaluesbecauseweknowthatpeopleareourstrength.Diversityensuresasolidfounda>onfor

oursuccess,growth,collabora>onandcrea>vity.”

-LindaMatzigkeit,ChiefAdministraMveOfficer

AtChildren’s,weseektocreateleadingemployeeexperiences.Ourhardworkinthatendeavorhasbeenaffirmedbyourappearance–alongsideothernaMonwideindustryleaders–ontopworkplacelists,including:•  FORTUNEMagazine’s“100BestCompaniestoWorkFor”

for14years•  WorkingMother’s“100BestCompaniesHallofFame”for

15years•  People’s“CompaniesthatCare”•  NAFETopNonprofitCompaniesforWomen

Letter from our CEO

Who We AreOur Approach

to CSRBenefitting the

CommunityCare for the Environment

Strength in Diversity

Do the Right Thing

Health and Well-Being

Ourgoal:TocreateanenvironmentofmutualrespectthatvaluesandpromotesthegreatnesswithineachindividualandleveragethecollecBvestrengthoftheorganizaBon.WeareconMnuouslyworkingtowardemployingaworkforcethatisareflecMonofthefamiliesweserve.Children’sisbuiltuponappreciaMngandvaluingthedifferencesandsimilariMesthatexistinthecollecMvemixofemployees,thepaMentsandfamiliesweserve–in2018,fromall159counMesinGeorgia–andthecommuniMesaroundus.Tocreatethisculture,wepromoteanddemonstratethesebeliefsthroughourpracMces,programs,polices,trainingandcommunicaMon.WestrivetocreateanenvironmentwherepeoplefeelvaluedfortheirprofessionalandtheirpersonalcontribuMons,andwherethemixofthesecontribuMonsisunlimited.WedeliverthesamehighlevelofserviceandrespecttoeachofourpaMentsandtheirfamilies.AndbyenhancingthelivesofallthepeopletouchedbyourorganizaMon,weenhancethelivesofthechildrenweserve.

Strength in Diversity

Children’s Workforce by the Numbers

•  11,500employees•  82%ofouremployeesarefemale,andwehaverepresentaMonatalllevelsoftheorganizaMon

•  62%ofourseniorleadersarewomen,includingourChiefExecuMveOfficerDonnaHylandaswellasourChiefAdministraMveOfficer,ChiefFinancialOfficer,ChiefNursingandHospitalOperaMonsOfficerandChiefInformaMonOfficer.

•  Nearly68%ofourLeadersareemployeesofcolorand/orfemale

•  460veteransonstaffandfourenlistedemployees

Letter from our CEO

Who We AreOur Approach

to CSRBenefitting the

CommunityCare for the Environment

Strength in Diversity

Do the Right Thing

Health and Well-Being

Uniqueapproaches•  Children’sparMcipatesinProjectSEARCH,aprogramthatplaces

studentsandadultswithcogniMveandphysicaldisabiliMesinhealthcarejobs.Wecurrentlyhave20employeesfromthisprogramandhavebecometheprogram’ssecond-largestemployerinGeorgia.

•  Withoursummerinternshipprogram,weopenthedoortoChildren’stoabroadrangeoftalentbackgroundsandseekoutnewtalentinthenextgeneraMon.Children’shasalsobeennamedatopworkplaceformillennials.

•  Children’spartnerswithDiversityNursing.comtoensurethatwearerecruiMngnursesandalliedhealthprofessionalsthatarereflecMveoftheracialdemographicsoftheU.S.nursingworkforce.

•  Eachyearourrecruitmentteamlikestoexplorenewchannelstoconnectwithouraudience.Overthepastyearwe’veestablishedpartnershipswithvendorstosupportourdiversityeffortsandengagemilitaryveteransexiMngtheservice.Wealsoputatoolinplacetoenablevirtualhiringeventsandrecentlyengagedaserviceofferingtextmessaging.ThesetoolsprovidenewandcreaMvewaystoconnectandcommunicatewithcandidatesandnewhires.

•  WeofferanofficialMentoringProgramandanine-monthNurseResidencyProgramthat’sdesignedtobridgethegapbetweenacademiceducaMonandprofessionalpracMce,ocenagapforfirst-generaMonprofessionals.

•  WealsoofferMyNursingCareerPathtogivenursesacareerpathbasedontheirpersonalobjecMvesalongwitheducaMonalassistancetofurthertheireducaMon.

Strength in Diversity

TheMomForceprogram,launchedbyChildren’sin2013,equipsparMcipantswithvaluableconnecMonsandexperiencetore-entertheworkforceonapermanentbasis.ParMcipantsintheMomForceprogramreceivebothmeaningfulandresume-buildingproject-basedworkinnon-clinicalareas,

Spotlight on MomForce

mentorshipfromworkingparents,orientaMontoChildren’sandopportuniMestorefreshtheirskills.Children’shasnowofferedtheprogramforsixyearswithmorethan75parMcipants–23ofwhichwerelaterhiredatChildren’s.SonaliRaowasaparMcipantintheSpring2018cohortandnowworksasaHRProjectManager.

Letter from our CEO

Who We AreOur Approach

to CSRBenefitting the

CommunityCare for the Environment

Strength in Diversity

Do the Right Thing

Health and Well-Being

Strength in Diversity

MartyDworkinisoneofmorethan400Children’semployeeswhoproudlyservedourcountryandnowservesourkids.AspartofourefforttorecruitVeterans,weopenedadoorforhisinterestintechnology,acerheservedintheU.S.NavyasaninteriorcommunicaMonselectrician.Today,heusessimilarskillsasoneoffourMediaServicesTechniciansatChildren’s.“Inthemilitaryyoulearntohelpothersandworktogetherasagroup,”saidMarty.“I’vestayedatChildren’sforthepast20yearsbecauseIamapartofsomethingthathelpspeople’slives,especiallyourchildren’slivesbecausetheyareourfuture.”Hiscoworkerscelebratehimyear-roundandespeciallyaspartofChildren’sSaluteOurVeteransevent,whichincludesaspecialbreakfastforveteransandaflagraisingceremonytohonorthemenandwomenwhohaveservedandsacrificedforourcountry.

Marty’s Story

Letter from our CEO

Who We AreOur Approach

to CSRBenefitting the

CommunityCare for the Environment

Strength in Diversity

Do the Right Thing

Health and Well-Being

Ourgoal:ComplianceFirst-MaintainthehighestlevelofbusinessandcommunityethicsWearecommiLedasanorganizaMontoalwaysdotherightthing.InaddiMon,ourComplianceProgramhasbeendevelopedinaccordancewithapplicablelawsandwithguidancefromstateandfederalauthoriMeswhenavailable.HowweupholdComplianceFirst:•  Children’sHealthcareofAtlantahasacomprehensiveCompliance

Program,whichisoverseenbyourBoardofTrusteesthroughtheAuditandComplianceCommiLee.

•  TheComplianceProgramfocusesontheprevenMonoffraudandabuses,promotesfullcompliancewithalllegalduMes,helpstoassureethicalconduct,andprovidesguidancetoallemployeesandagentsofChildren’s.

•  Ourannualcompliancetrainingfostersasharedownershipandaccountabilitybyemployeesinallthatwedo,anddrivesacommitmenttoethicsandintegrity.

•  StandardsofConduct,alongwithChildren’spoliciesandprocedures,provideouremployeesandProfessionalStaffdirecMonandguidanceintheirrelaMonshipswithpaMents,physicians,employees,payors,governmentagencies,andotherparMes.

Do the Right Thing

Letter from our CEO

Who We AreOur Approach

to CSRBenefitting the

CommunityCare for the Environment

Strength in Diversity

Do the Right Thing

Health and Well-Being

Do the Right Thing HowweDotheRightThing•  Employees,providers,volunteers,contractors,vendors,

communitymembersandpaMentsandtheirfamilieshavetheopportunitytoreportcomplianceconcerns24hoursaday,7daysaweekbyphoneoronline.

•  OurorganizaMonensuresourstatementofnon-discriminaMonispostedthroughoutourfaciliMesandisavailableonchoa.org.

•  Children'sprotectstheprivacyandsecurityofthepersonalandhealthinformaMonofourpaMentsandfamilies.OurNoMceofPrivacyPracMces,thatguidesuseanddisclosureofhealthinformaMon,isprovidedtopaMentsandfamilies,postedthroughoutourfaciliMesandavailableonchoa.org.

•  Children’sBoardmembers,PhysiciansandemployeesareexpectedtoavoidconflictsortheappearanceofconflictsbetweentheirprivateinterestsandthoseoftheorganizaMon,andtoexercisegoodfaithandfairdealinginalltransacMonsthatinvolveourresponsibiliMestotheorganizaMon.

•  WearecommiLedtocorporateandfinancialtransparencywithourstakeholders,includingthepaMentsandfamiliesweserve.

•  Children’ssupportedHB321,whichrequiresnonprofithospitalstopubliclypostfinancialdocumentsonitswebsite,andwasrecognizedasaleaderinimplementaMonandcompliancewiththislaw.

•  Children’spostsstandardhospitalchargesonchoa.organdupdatesannuallyinaccordancewithfederalregulaMons.

“AtChildren’s,doingtherightthingiseveryone’sresponsibility.

Wecountonemployeestokeepaneyeoutforbehaviorsorbusinessprac>cesthatmightcompromiseoursystemorthecare

thatweprovide.”

-EllenLight,ChiefComplianceOfficer

Mission-AlignedInvesBngWhiletheChildren’sInvestmentCommiLeerecognizesthatithasanobligaMontomaximizereturnstooursystem,wealsobelieveourLong-TermInvestmentPortolioshouldbeconscioustoavoidinvesMngdirectlyinanycompanyorbusinessthatisanMtheMcaltoourvalues.OurmanagementdecisionsareguidedbyourmissiontoMakeKidsBeLerTodayandHealthierTomorrow.

Letter from our CEO

Who We AreOur Approach

to CSRBenefitting the

CommunityCare for the Environment

Strength in Diversity

Do the Right Thing

Health and Well-Being

StandardsofConduct

Do the Right Thing

1.  OurcommitmenttoourpaBentsandtheirfamilies:Weareasafe,respectulandcaringenvironmentforpaMentsandfamilies,andwefollowallapplicablelawswhenprovidingcare.

2.  Ourcommitmenttoouremployees:Wetreateveryemployeeequitablyandwithmutualrespect,regardlessofstatusorposiMon.

3.  OurcommitmenttoethicalphysicianrelaBons:WemaintainhonestandethicalrelaMonshipswithphysicians,complyingwithallfederalandstatelawsgoverningsuchrelaMonships.

4.  OurcommitmenttoanethicalrelaBonshipwithotherparBes:Wedotherightthingwhenworkingwithotherhospitals,vendorsandoutsideparMes.

5.  OurcommitmenttoourcompeBtors:WeconductourselvesethicallyatallMmes,onlyparMcipaMnginfairbusinesspracMces.

6.  OurcommitmenttogovernmentrelaBonships:WefollowalllawsrelaMngtogovernmentrelaMonsandpoliMcalacMviMes.

7.  Ourcommitmenttopayors:Webillgovernmentandprivateinsurancepayorsaccuratelyandethically,followingallappropriatelawsandregulaMons.

8.  OurcommitmenttotheprotecBonofproperty:Weprotectthepropertyentrustedtous,includingourfundsandanyproprietaryinformaMon,againstloss,thecormisuse.

9.  Ourcommitmenttoavoidconflictsofinterest:WewillbefreeofinfluencefrompersonalconsideraMonswhenrepresenMngourinteracMonswithothers.

10. OurcommitmenttoprohibitretaliaBon,reportcomplianceconcernsandourresponsibilitytoourprofessionalstaff:WeencourageemployeestoreportconcernswithoutfearofretaliaMon.

Letter from our CEO

Who We AreOur Approach

to CSRBenefitting the

CommunityCare for the Environment

Strength in Diversity

Do the Right Thing

Health and Well-Being

Ourgoal:Supportthemental,physicalandemoBonalhealthandwell-beingofouremployeesandcommunity.Ittakesstrengthtotakecareofkids.Children’smakesstaffwellnessaprioritythroughourStrong4Lifeprogram,anemployeehealthiniMaMvededicatedtoprovidingresourcesforreachnutriMon,healthandwellnessgoals.Weknowthathavinghappy,healthyandsaMsfiedemployeesmeansbeLerpaMentcare.InaddiMontofocusingonourownhealth,Children’sisproudofourmovementtotacklethechildhoodobesitycrisisinGeorgia,wherenearly1millionkidsareoverweightorobese.In2019,wecommiLedmillionsofdollarstofightchildhoodobesityandsupportwellness,alltokeepkidsfromgeFngsick.OurnewcampuswillbeacatalystforhealthandwellnessforourpaMents,families,physicians,staffandourcommunity.WewanttobepartofAtlanta'sfuturenotonlybyhealingGeorgia'skids,butalsobycreaMngapediatrichealthcaredesMnaMonthatinspiresahealthy,connectedcommunity.

Health and Well-Being

“We’refortunatethatChildren’scon>nuestochampionourwell-beingwithprogramsliketheYogaRetreat.I’mgratefulforthe>eIspendnotonlyrechargingmymindandbody,butalsoconnec>ngwithmycolleagues.Itisarefreshingreminderofhowimportantitisforustocheckinwithourselvesandtakegoodcareofourmindsandbodies.”

-LuckyJain,M.D.,ChiefAcademicOfficerLetter from

our CEOWho We Are

Our Approach to CSR

Benefitting the Community

Care for the Environment

Strength in Diversity

Do the Right Thing

Health and Well-Being

UniqueapproachesInaddiMon,Strong4LifestartswithouremployeesandhowwekeepthemwellsotheycanbeLertakecareofourkids.•  Nearly200employees,includingChildren’sphysicians,aLend

theannualStrong4LifeYogaRetreat,whichprovidesopportuniMestorecharge,reconnectandbreakasweat.ItprovidescaretakersMmetocareforthemselves.

•  Children’salsocaresaboutthementalwell-beingofemployees.WeworkwithEspyr,aprofessionalandconfidenMalcounselingservice,tohelpemployeesandtheirfamilieswithassessment,referralandshort-termcounseling24hoursaday,sevendaysaweek.

•  EmployeeHealthClinicsatChildren’schangethewayouremployeesexperiencehealthcare—makingiteasierandmoreconvenienttogetneededcare.

•  Children’soffersmulMpleresiliencyresources,rangingfromresiliencytrainingclassesandpeersupporttoadedicatedemployeefacilitydoganddedicatedmonthlyrounds.

•  TomakeiteasierforemployeestoprioriMzefitness,Children’soffersaStrong4LifefitnesscenterattheNorthDruidHillsSupportBuildingandatourhospitals.

•  Toensurenewmomshavequiet,privateanddedicatedspaceforthemselves,Children’soffersconvenientmother’sroomsateachofourcampuses.

Health and Well-Being

“We’refortunatethatChildren’scon>nuestochampionourwell-beingwithprogramsliketheYogaRetreat.I’mgratefulforthe>meIspendnotonlyrechargingmymindandbody,butalsoconnec>ngwithmycolleagues.Itisarefreshingreminderofhowimportantitisforustocheckinwithourselvesandtakegoodcareofourmindsandbodies.”

-LuckyJain,M.D.,ChiefAcademicOfficer

Letter from our CEO

Who We AreOur Approach

to CSRBenefitting the

CommunityCare for the Environment

Strength in Diversity

Do the Right Thing

Health and Well-Being

Hereforourphysicians•  Children’shasateamdedicatedtoPhysicianWellness.The

“WellnessBuddy”mentorshipprogrammatchesnewphysicianswithphysicianswhohavebeenatChildren’sforatleastfiveyears.Theintentistoconnectnewphysicianstothemental,physical,andemoMonalwellnessprogramofferingsatChildren’s.

•  Wheneverpossible,ourclinicalleadersencouragephysicianstotakethestairsforroundsortakethemoutsidetogetfreshairandsunshine.Wemakehealthysnacksavailableforphysiciansinbreakroomstoimprovewellnesshabits.

Hereforthecommunity•  FocusingontheChildhoodObesitycrisishasbeencriMcal,

andwe’veledeffortstomoveGeorgiadowntherankingofmost-obesestatesfrom49to32.

•  In2018,ourStrong4Lifeeffortalsoreachedandservedmorethan400,000Georgiachildrenandworkedwith416schools.Wehavetrainedmorethan3,300healthcareprovidersacrossthestatesincelaunchingtheprogramin2011.

•  FocusingonfourpillarsofprevenMon—ChildhoodObesity,BehavioralandMentalHealth,Injury&IllnessandChildProtecMon—Strong4Life,ourprimaryprevenMonarm,ismakingadifferenceinschools,inprovideroffices,atcommunityeventsandathome.

Health and Well-Being

Children’sisconstantlyadvocaMngforthehealth,well-beingandsafetyofGeorgia’skids.Topromotewatersafetyawarenessandprotectchildrenfromwater-relatedtragedies,Children’slaunchedthe“Arm’sReach,Eye’sReach”campaigninsummer2019.WeworkedwithalocalChildren’spaMentfamilytosharetheneardrowningstoryof2-year-oldJosieGibson.Ouradvocacyeffortskeptmorekidspoolsidethanbedsidethissummer.

Advocacy Spotlight

Letter from our CEO

Who We AreOur Approach

to CSRBenefitting the

CommunityCare for the Environment

Strength in Diversity

Do the Right Thing

Health and Well-Being