city of dallas epay redesign
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EPAY REDESIGNDallas Water Utilities Online Payment
Presented To
Transportation and Environment CommitteeMay 13, 2013
Purpose
• The purpose of this presentation is to provide first glimpse of the electronic payment redesign concept
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Redesign Goals• User friendly, Intuitive , Clean and Simple
• Better Organization of Information
• Easy & Quick to Complete a Payment
IMPROVED USER EXPERIENCE3
Current ePay
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Welcome
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Account Summary
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Account Detail
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My Account
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Services Overview
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Payment: Step 1 of 2
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Payment: Step 2 of 2
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ePay RedesignImproved Customer Experience
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Welcome
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Pay Locations
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Pay Locations
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Account Summary
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Services Overview
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Payment: Step 1 of 2
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Payment: Step 2 of 2
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Summary• This redesign is a continuous
improvement to enhance user experience
• Anticipated Summer 2013 Implementation
• Feedback & Questions
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