cloud industry forum - cloud adoption & trends
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www.cloudindustryforum.org
Cloud Adoption and TrendsThe digital imperative
Alex Hilton alex@cloudindustryforum.org
2016
Research
@alexhilton_GB
www.cloudindustryforum.org
About the Cloud Industry Forum
The Cloud Industry Forum (CIF) is a membership led industry body that champions
and advocates the adoption and use of Cloud-based services by business.
We commission in depth research to establish Cloud best practice, lobbying and
educating on all matters that will aid adoption of credible Cloud services.
We manage a certifiable Cloud Service Provider (CSP) Code of Practice (COP) that
provides transparency of Cloud services to enable users to assure clarity and
confidence in their choice of provider.
We offer a Professional Membership Programme for individuals and corporate
companies delivering structured resources, e-learning and personal accreditation
www.cloudindustryforum.org
Hybrid forever?
A marked increase to Cloud only
20% will move to 100% Cloud asap, enterprise is lower
37% will remain hybrid
www.cloudindustryforum.org
Digital Transformation
Digital Transformation is the ground-up critical examination of an organisation with
consideration of its business challenges and how it interacts and engages with its
employees, partners and customers.
Digital Transformation is about business change and how businesses can reorientate
themselves to take advantage of digital technologies.
www.cloudindustryforum.org
What is the CIF Code of Practice?
T RANSPARENC Y C A PAB I L I T Y A C C OUN TAB I L I T Y
www.cloudindustryforum.org
“The Three Pillars” of the Code of Practice
Transparency
Corporate identify and responsibilities
Full scope of operations
Compliance with Code
Third-party coverage of Code
Commercial terms
Personnel profile
Customer migration paths
Service dependencies
Complaints and escalation procedures
Accountability
Compliance with Code
Behaviour with customers
Capability
Information security management (including data
protection)
Service continuity management
Service level management
Supplier management
Software license management (including license
compliance)
Complaint handling
Environment impact management
www.cloudindustryforum.org
Summary
Talk your customers language
Service led
Digital transformation
Take small steps initially to build confidence
Infrastructure service
Identify problem areas for best Cloud fit
Channel readiness
Training and monetisation
Certification
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