cloud: session 6: take advantage of the cloud connectors in sugar

Cloud

Take Advantage of the Cloud Connectors in Sugar

Stéphane CALIMODIOVincent ROLLIN

Co-Founder & CEO - @stephanecaliCo-Founder & CTO - @vincentrollinhttp://www.synolia.com - @synolia

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1st historical SugarCRM Partner in the World & SugarCRM leader in France since 2004

Specialized in high added value CRM projects (250+ SugarCRM Customers) and modules development (20+ module on SugarForge and SugarExchange)

Manage the French Sugar Community with 40,000 users

Active partner of Open+ developer program

Member of European SugarCRM Alliance

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April 2012

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Operational Technologies for Real Business

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Provides standard

functionalities for social CRM

Provides standard

technologies for cloud

connectors

Provides new functionalities for social CRM

Use standard technologies for

cloud connectors

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Enablement

Loyalty

Prospection

Follow

RetrieveGet up-to-date

Communicate

Operational Technologies for Real Business

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Follow your community

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1. Follow your community

Use the activities stream dashlet to follow your community

Standard connectors provided by SugarCRM :

Connectors provided by partners:

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1. Follow your community Use widget connectors to have a look at the latest

communications on social media from your prospects and customers and interact with them.

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Retrieve all your contacts profiles in one place

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2. Retrieve all your contacts profiles in one place

Synchronize your address book from Outlook or Lotus Notes (standard connectors provided by SugarCRM) or Gmail (connector provided )

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2. Retrieve all your contacts profiles in one place

Import your contacts from LinkedIn, Google or Viadeo.

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Get access to your prospects using your contacts network

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2. Retrieve all your contacts profiles in one place

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Get access to your prospects using your contacts network.

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2. Retrieve all your contacts profiles in one place

Get up-to-date information

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3. Get up-to-date information

Increase your sales capabilities with InsideView or Corporama by having real-time access to the latest business information for your customers and prospects

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3. Get up-to-date information

Increase your sales capabilities with InsideView or Corporama by having real-time access to the latest business information for your customers and prospects

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3. Get up-to-date information

Use Sugar Cloud Connectors to get the most up to date information from external source like Hoovers, Jigsaw, Zoominfo, Bureau Van Dijk and Dun & Bradstreet (provided by Synolia)

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3. Get up-to-date information

Use Sugar Cloud Connectors to get the most up to date information from external source like Hoovers, Jigsaw, Zoominfo, Bureau Van Dijk and Dun & Bradstreet (provided by Synolia)

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Communicate with your customers more easily

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4. Communicate with your customers more easily Easily launch one-to-one meetings on WebEx,

GoToMeeting or Lotus Live.

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4. Communicate with your customers more easily Create targeted email campaigns with Pardot or

EmailVision Integration.

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Enhance your customer knowledge Develop your professional network

Identify new partners prospects or customers Improve the quality and relevance of your CRM database

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Take Advantage of the Cloud Connectors in Sugar

OPTIMIZE YOUR BUSINESS PERFORMANCE BY INTEGRATING A SOCIAL DIMENSION TO YOUR CRM

SOLUTION

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Submit Session Feedback

Select the SugarCon Mobile App: 1) Tap on this session2) Tap on survey3) Submit your feedback

*Prizes for attendees who submit session feedback using the Mobile App

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