coca-cola scholars foundation facilitator handbook

Coca-Cola Scholars Foundation Facilitator Handbook

April 19–22, 2018

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The Golden Rule:

1. Mindset(above)2. CoreTools(above)3. ActivityLogistics(coveredinremainingpages)

“Remember that the biggest thing they want to do is bond with each other. If you do that, you will succeed.”

Remember the 3 Key Aspects of Facilitating:

Core Tools: • Yes,and…• Confirm-Respondempathytechnique• Connectstatementswithinthegroup• Staymindfulofthegroup,don’tgettoosuckedintoanindividual• Noticewhathasn’tbeensharedyet:“Whatelse?”• Askquestionsinsteadofmakingassumptions• Appreciate

Facilitator Mindset: Yourtaskistocreateenoughsafetyforthegrouptotakerisks,learn,andconnect.Dothisby:

• Beingpresentandvulnerable–sharepersonallytotheextentthatitservesthegroup• Expressingagenuineinterestingettingtoknowyourentireunit• Beingcurioustoknowmore• Attendingtowhohasspokenandwhohasnotbycheckinginandencouragingparticipation• Interruptingandredirectingasneeded• Makingsurenooneis“lefthanging”afteranemotional/vulnerableshare

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Coca-Cola Scholars Foundation Leadership Development Institute Schedule

Banquet

Cocktail Reception

PART I: Self-Awareness (Michael only, no facilitation needed)

3:00 – 5:00 PM Facilitator Training & Orientation ! RevisitLDICoreFraming! ReviewKeyScheduleLogistics! AnswerFacilitatorQuestions

4:35 – 5:10 PM

6:00 – 7:00 PM

7:00 – 9:00 PM

THURSDAY – DAY 1

Group Photo (for Scholars only) 5:55 – 6:10 PM

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9:20 – 9:30 AM

PART III: Inspiration – Center for Civil & Human Rights ! InspirationDiscussion………………….……………………….……………………………pg.15

Facilitator Group Photo & Lunch

Continuing PART I: Self-Awareness ! AnonymousNotecard.……………………………………………………………….....…pg.7

8:15 – 8:40 AM Michael’s Welcome & Check-in ! Reactionstolastnight?! ContinuewithSelf-Awareness

FRIDAY – DAY 2

8:45 – 9:20 AM

9:30– 11:45 AM

1:45 – 4:15 PM

Coca-Cola Scholars Foundation Leadership Development Institute Schedule

11:45 – 12:50 PM

Break

PART II: Vision ! “TimelineofMe”ShareOut…………………….………………..……….….............pg.9! VisionDefined………………………………..................................……….……….…pg.11

Load Buses for Civil Rights Museum 12:50 – 1:00 PM

8:00 – 8:15 AM Unit Meet and Greet ! LDIBracelets&UnitIcebreakers.…………………………………………..........…pg.5

7:45 – 8:00 AM Facilitator Huddle in Main Ballroom

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Schedule: 8:00am–8:15amDesc: At8:00,MichaelwillbrieflyintroLDI,thenwillhandofftofacilitatorstopassout

LDIbracelets&startgettingtoknowyourunitsbydoingtheactivitybelow(facilitatorsparticipate):

Icebreaker:Name-GestureCircleStartingwithafacilitatorwhoexplainstheactivity,membersofthecirclestepinone-at-a-time,statetheirname,andmakeanimprovisedgesturebeforesteppingbackintotheirspotinthecircle.Aftereverythreepeoplewhogo,theintroductionspauseastheentireunit“typewriters”backtotheveryfirstperson(facilitatorwhoinitiated),performingeachname/gesturecombinationalongtheway.Oncethey’ve“typewritered”allthewayback,theunitpicksupwithname/gestureintroductionswheretheyleftoff.Keepdoingthisinbatchesofthreeuntiltheentiregrouphassharedtheirname/gesturecombinationandtheunithas“typewritered”fromthelastpersonallthewaybacktothefirst.

Aftereachunitisdone,Michaelwillleadthenextactivity.Ifyourunitfinishesearly,feelfreetoconnect/mingleasyouseefit(startweavingthoseconnections!).

Scholar Learning Outcomes

LDI Bracelets & Unit Icebreaker

Friday: Unit Intros

Remember:

• Yes, and… " Show up fully, share openly • Take appropriate risks " Appreciate

“Remember that the biggest thing they want to do is bond with each other. If you do that, you will succeed.”

1. Gettoknowthenamesandpersonalitiesofthescholarsandfacilitatorsintheirunit

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Pages from Scholar Workbook leading up to Anonymous Notecard Exercise:

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Schedule: 8:15am–9:30am 8:15–8:40Michaelwelcomesback,continuewithSelf-Awareness 8:45–9:20AnonymousNotecardExercise 9:20–9:30BreakDesc: At8:40,Michaelwillaskthatyoucombineyourunitwithapartnerunit(fora

totalof6facilitatorsand30scholars)andhandoutanotecardtoeachscholarandfacilitator.Michaelwillthenguideeveryonethroughareflectiveexercise(seebottomrightslideonpage6)thatexaminesthesaboteursweeachgrapplewithinternally.He’lltheninstructeveryone(includingfacilitators)toanonymouslywriteonanotecardtheanswerto:

- Whatisonefear,vulnerability,ordetractingvoicethatgetsinyourway?

Facilitatorswillcollectnotecards,thendistributethemamongthe6ofyoutoreadaloudtoyourgroupof30,pausingforafewsecondsbetweeneachcard.Afterallcardsareread,pausefor30secondstoletthemallsinkin,thenreturntooriginalunitsfora10-15minutedebriefconversationexploring:

- Havingjustheardthesevulnerabilitiesandinsecurities,howdoyoufeel?Aboutyourself?Aboutthepersonnexttoyou?Whatdoyoufindyourselfthinking/noticing?

FacilitatorRole:- Passoutpensandnotecards,participate,collect,readaloud.- Facilitatedebriefconversation.Teaseouthowwe’reconnectedthroughour

vulnerability.

Scholar Learning Outcomes

Anonymous Notecard Exercise

Friday: Self-Awareness

Remember:

• Safety emphasis " Appreciate • Who hasn’t spoken? " Connect the dots

“Remember that the biggest thing they want to do is bond with each other. If you do that, you will succeed.”

1. Improvedmindfulnessandemotionalawareness2. Anunderstandingofwhatgetsintheirwayaswellastheconnectingpower

ofthevulnerabilityweallcarrywithus

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Pages from Scholar Workbook on Peaks and Valleys & Timeline of Me:

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Schedule: 9:30am–10:25am 9:30–9:35IntroductionofVision 9:35–9:45PeaksandValleys–seetopslideonpage8 9:45–9:55TimelineofMe–seebottomslideonpage8 9:55–10:25TimelineofMe–ShareOutDesc: Comingbackfrombreak,sitwithsub-unitsof5(with1facilitatorpersub-unit).

MichaelwillguideeveryonethroughthestagesofcompletingPeaksandValleys,andthenTimelineofMe.Thenduring“ShareOut”,goaroundyoursub-unitwitheachscholarsharingonepeakandonevalleyfromhisorhertimeline.Facilitatorswillsharetoo.Witheachevent,sharershouldtrytoanswer:

- Howdidthisaffectmethen?- Howdoesitaffectmetoday?

FacilitatorRole:

- Encourageacknowledgmentaftereachshare.- Keepstricttime(communicateclearlyatthebeginning).Useasofttimerat

the3.5minutemarktoindicatethattheyshouldwrapuptheirsharewithinaminute.

- Makesureeveryscholarfeelsacknowledgedandheard.- Shareopenly.

BeAwareOf:

- Ifthegroupissittingina“Whatdowepossiblysay?”silenceaftersomeone’sshare,youneedtobereadytocomeinwithsomething.Forexample,“Thankssomuchforsharing.Iwasreallytouchedasyouspoke,especiallywhenyoumentioned________.”Remember,althoughthismayseemlikeaspeakingexercise,it’spredominatelyalisteningexercise.Howcanyoumakeeachotherfeelheardandsupported?

Timeline of Me – Share Out

Friday: Vision

Scholar Learning Outcomes

1. Agreatersenseofwhotheyare,wherethey’vebeen,andwhatmatterstothem

Remember:

• Safety emphasis " Make sure no one is dropped • Confirm-Respond " Appreciate

“Remember that the biggest thing they want to do is bond with each other. If you do that, you will succeed.”

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Pages from Scholar Workbook on Core Values and Vision:

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• Make sure no one is dropped " Connect statements within the group • Be curious to know more " Appreciate

“Remember that the biggest thing they want to do is bond with each other. If you do that, you will succeed.” Schedule: 10:30am–11:45am

10:30–10:35Introduction10:35–10:55ExploringCoreValues–seefirstthreeslidesonpage1010:55–11:15CoreValuesSub-UnitDiscussion11:15–11:22VisionStatement&C3POIntro11:22–11:40VisionStatementDraft–seelastslideonpage1011:40–11:45UnitClose

Desc: Michaelwillfacilitatealltransitionsduringthispartoftheschedule.Thescholarswillallreflectontheircorevaluesindividually,andwillthendiscusstheirvaluesinsub-unitsfrom10:55–11:15.Pleasebeginthisconversationbyhavingeveryscholarsharethevaluestheyendedupcirclingonpage8oftheirworkbooksalongwiththeiranswerto:

-“What’sonethingthatstoodoutorsurprisedthemastheydidtheirvaluesreflection?”

Aftertheyallshare,pleasefacilitateanopenconversationabouttheirvaluesandwhateveryonelearnedfromtheexerciseuntil11:15.Getcurious!

AstheScholarsworkontheirVisionDraftsfrom11:22-11:40,feelfreetospendalittletimeworkingonorupdatingyourownifyou’dlike.Scholarsarepreparingthesevisionstatementswithplanstodelivertheminfrontofthegrouptomorrow(nottoday).IfScholarsdon’tfinishtheirdraft,theycanusetheirfreetimetofinalizebeforetomorrow.

Between11:35-11:40,Michaelwillmakeannouncementforyoutotransitiontoaclosebycirclingupyourentireunit,makingafewofyourowncommentsaboutleadingfromtheInside,andaskingeveryScholartoshareinonesentencetheiranswerto:“What’ssomethingthattheylearnedtodayaboutthemselvesand/orleadershipthattheyintendtocarrywiththem?”Aimtoendby11:45.Whendone,collecttheirScholarWorkbooks.

FacilitatorRole:- Inviteeveryoneintothesub-unitdiscussions.- Bepreparedtosharesomeofyourcorevalues/wheretheycomefromifthe

opportunityarisesorganically.- Considerthefollowingquestions:

o Howdothesevaluestietothestoryyoutellaboutyourlife?o Arethereanynewonesyouwanttofocusongivenwhereyouwanttogo?

Vision Defined

Scholar Learning Outcomes

Friday: Vision

Remember:

1. Agreatersenseofwhotheyareandwhotheywanttobecome2. Aconcreteandcompellingvisionstatement

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“Remember that the biggest thing they want to do is bond with each other. If you do that, you will succeed.” FacilitatorGroupPhotointheBallroomat11:45

Time:11:45AM–12:50PM-Check-InLunchGoals:• PrepareforafternoonatCenterforCivilandHumanRights• Giveusachancetosupportoneanotheronanyurgenttopics• ProvidefeedbackthatisactionableduringrestofLDI• Enjoytimetogetherandrecharge

OurPlan:• Quickself-reflection:

o How’syourfacilitativemindset?o Areyouusingthefacilitatortoolsoutlinedonpage2?

• Discussion:1. Quickroundofhighlights:whatwasgreataboutthismorning?2. Whatfeedbackdoyouhaveforusthatwecouldrealisticallytake

actiononinthenext24hourstoimprovetheLDIexperience?(forscholars,forfacilitators,logistically,etc.)

3. Reviewafternoonagenda

Facilitator Check-In Meeting

Have We Met These Learning Outcomes?

1. Improvedmindfulnessandemotionalawareness2. Anunderstandingofwhatgetsintheirwayaswellastheconnectingpower

ofthevulnerabilityweallcarrywithus3. Agreatersenseofwhotheyare,wherethey’vebeen,andwhotheywantto

become4. Aconcreteandcompellingvisionstatement

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Notes

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A SCHOLAR HANDOUT: Tour Guide Table & Inspiration Questions

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Schedule: 1:45pm–4:15pm 1:45–2:10Primingsessioninauditorium 2:15–3:30Tourofcenter 3:35–4:15InspirationDiscussioninsub-unitsDesc: Michaelwillfacilitatetheprimingsessionandyouwilljoinyourunitonthetourofthe

center(seeexhibitsandreflectionquestionsintableontopofpage14).Tomakecorrallingyouruniteasierduringthetour,wewill:bringyourlaminatedunitnumbersforyoutoholdintheair,signalfloorswitchesusingtheGroupMeapp,andaskthatyousetupa3:30meetingpointforyourunitbeforestartingthetour.

ThefirstfewminutesoftheInspirationDiscussion(roughly3:35-3:45)willnotrequireanyactivefacilitationonyourpart—asthey’llpredominatelybespentwiththeScholarsinyoursub-unitwritingaboutthe“ForOurConversation”reflectionquestions(bottomofpage14).At3:45,youwillleadanopen-endedconversationwithyoursub-unitaroundthosethree“ForOurConversation”questions(reprintedhereforeasyreference):

1. Whatinspiredyouaboutwhatyoujustsawonthetour?

2. Whatimpactdoesthathaveonhowyouviewtheingredientsforcreatinginspiration?

3. AsaCokeScholarandasaleader,howmightyouincorporatethoseingredientsintoyourownleadershiptocontinuetoinspireyourselfandotherstogreatthings?

FacilitatorRole:

- Leadthediscussion—helptheScholarsteaseoutthemesandsimilaritiesaswellasdifferencesintheirexperienceofthecenterandinspiration

- Shareyourownexperienceofthetourandwithinspirationingeneralasithelps

Scholar Learning Outcomes

1. Whatmoves,touches,andinspiresothers?2. Inspiration’sconnectiontoinfluence3. ConnectingtorealworldexamplesofInside-Outleadership

Inspiration Discussion

Friday: Inspiration

Remember:

• Connect statements within the group " Interrupting and redirecting as needed • Empathetic inquiry " Be curious to know more

“Remember that the biggest thing they want to do is bond with each other. If you do that, you will succeed.”

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9:50 – 10:05 AM

Lunch

PART IV: Empathy ! Confirm-RespondActivity.……………………………………………………….………..…pg.19! TopCard…………….…………………………………………………………….………………….pg.21

8:00 – 8:10 AM Welcome & Check-in ! Today’smainfocusisonthe“Out”-sidepartofleadership

SATURDAY – DAY 3

8:10 – 9:50 AM

10:05 – 11:45 AM

11:45 AM – 1:00 PM

Coca-Cola Scholars Foundation Leadership Development Institute Schedule

Break

Circling Back, Takeaways & Closing ! VisionStatementShare…………….........................................……………..……pg.23! Thankyous! Putlearningintoactionthisafternoon

7:45 – 8:00 AM Facilitator Huddle in Main Ballroom

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Page from Scholar Workbook on Empathy: Confirm-Respond Technique:

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Schedule: 8:10am–9:00am 8:10–8:40Empathydefinition,Videos

8:40–9:00Confirm-RespondActivityDesc: MichaelandCoreywillfacilitatethisactivityforthewholeroom.Please

participatewithyourunit.TheactivitywillbeyouandthescholarspracticinglisteningtoeachotherempatheticallyandthengivingeachotherfeedbackasoutlinedonaslidebyMichaelandCorey.

FacilitatorRole:- Participatefully.

Scholar Learning Outcomes

1. Heightenedunderstandingofempathyandwhyitmatters2. Howtouseittoconnectandtolead

Confirm-Respond Activity

Saturday: Empathy

Remember:

• Appreciate " Show up fully, share yourself • Empathetic inquiry " Ask questions instead of making assumptions

“Remember that the biggest thing they want to do is bond with each other. If you do that, you will succeed.”

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Schedule: 9:00am–9:50am 9:00–9:10TransitionandIntention-Setting 9:10–9:50TopCard 9:50–10:05BreakDesc: MichaelwillputTopCardguidingrulesuponaslide.Facilitatorstakeitfrom

there:Sub-unitswillpassaroundastackofcardswithopen-endedquestionsonthem.Uponreceivingthestack,aunitmemberorfacilitatordrawsthetopcardandeither:

- Answersthequestiononthecard- Shareswhytheydon’twanttoanswerthequestion- Answersaquestionpreviouslydrawninthecircle

Group’sgoalistolistenopenlyandpracticeconfirm-respond.

Trytogetaroundthecircleatleasttwicebetween9:10-9:40,whichgivesa2.5minuteaverageforeachshareandsub-unitresponse.After30minutes(at9:40),thewholeunitcomestogetherfor10minutestodiscuss:

- Whatwasitliketotrytoexpressempathy?Inwhatwaysdiditleadtoconnection?Whattypesofbehaviorswereparticularlyhelpful?Whatwasmoredifficult?Howcouldyouusetheseinsightsgoingforward?

FacilitatorRole:

- Createawelcomingandsupportivesub-unitforsharing.- Modelconfirm-respondasneeded.- Noticewhattypesofrisksothersaretaking.- (Optional)Atend,sub-unitcansigneachotherscardsifmeaningful.

Scholar Learning Outcomes

1. Heightenedunderstandingofempathyandwhyitmatters2. Howtouseittoconnectandtolead

Top Card

Saturday: Empathy

Remember:

• Confirm-Respond " Connect the dots • Appreciate " Make sure no one is dropped

“Remember that the biggest thing they want to do is bond with each other. If you do that, you will succeed.”

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Page from Scholar Workbook on Vision and Inspiration:

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Schedule: 10:05am–11:45pm 10:05–10:30Michaelintroduceslastsegment

10:30–10:45VisionStatementPrep10:45–11:20VisionStatementShare11:20–11:35TakeawaysandClosing11:35–11:45UnitCelebration

Desc: Michaelwillgivescholarstimetoupdate/honeVisionStatementsfrom10:30-

10:45.At10:45,eachscholarwillhave2-3minutestosharetheirVisionStatementwiththewholeunit.Michaelwillpromptthemtoincorporate:

- Astoryoranecdote- Emotion- Pausingforeffect- Heroicneutralposture

At11:20,MichaelwilltransitionScholarsintoreflectingonthepastfewdays.Afterhefinishes,you’llhaveanopportunitytocloseandcelebrateasaunithoweveryoulike.Note:FoundationStaffwillgiveyouScholarPenstohandoutduringthistime.Beyondthat,werecommendastandingcirclewithyourunitwhereeveryonesharestheirLDIlearningsandappreciationsinafewsentences—orwhateveryouthinkwouldbemostfittingandmeaningfulforyourgroup.

FacilitatorRole:- Supportandencouragetherestoftheunittosharetheirpersonalvision

statementsinanauthenticandinspiringway.- Noticethingstoappreciateabouteveryone’sshare.- Keeptime.Wewantall15scholarstohaveachancetoshareintheallotted

35minutes(setasofttimerfor2mins/share).- Ifthereistimeattheend,bepreparedtoshareyourownvisionstatement.- Thiscouldbeaveryvulnerableexerciseforsome.- Foranywhostruggle,appreciatetheireffortandrisk,andacknowledgethe

learningtakingplace.

**We’llhaveanotherFacilitatorsupport/hangout/feedbacklunchfrom11:45–1p.

Vision Statement Share

Saturday: Circling Back

Remember:

• Appreciate " Hold the group, don’t get sucked in by one person • Make sure no one is dropped " Appreciate!

“Remember that the biggest thing they want to do is bond with each other. If you do that, you will succeed.”

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Notes

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Extra Activities (as needed)

Extras

WordataTimeStories(quieter)Inacircle,tellastorywithyourgroupinwhicheachpersoncontributesonewordatatime.Storiesshouldtypicallybetoldinthepasttenseandfeatureaprotagonist.Note:youmayneedtoclusterincloselyforyourwholeunittobeabletoheartheevolvingstory.DiscussionQuestionsinUnitsorSubunits(quieter)

• Whatarethetoplessonsfromthefacilitatorabout…o Life?o Career?o Relationships?o Leadership?o College?

• Whatarethescholarsmostproudofthusfarinlife?• Whatdothescholarswishtherewasmoreofintheworld?• Whatarethescholarscurioustoknowabouteachother?Thefacilitator?

SoundBallStandinginacircle,participantsthrowpretendballsaccompaniedwithsoundstooneanother,repeatingthesoundthatwasthrownwhenitiscaught.Category,Category,DieAgroupofplayersaregivenacategoryfromwhichtheymustthinkofanexamplewhenaconductorpointsatthem(categorycanbemadeupbyconductororofferedfromscholarsplayingthegame).Aplayeriseliminated,andanewcategorychosen,whenhepausesunduly,repeatsanitem,orsaysanitemoutsideofthecategory.Hiseliminationisdecideduponbytheaudiencewhoseresponsibilityitistoshout“Diiiiiiiee!”whenamisstepismade.MetamorphicCirclePlayersstandinacircle.Oneplayermakesagestureandnoisewhichisthenrepeatedaroundthecircle,likeaudiovisualtelephone.Thegoalistoreplicateexactlythenoiseandmovementsofthepersondirectlyprecedingyouinthecircle.

Usethesewhenyouneedtofilltransitionordowntimewithyourunit.Pleasedon’tchooseloudactivitieswhenotherunitsarestillworkingorareinconversationnearby.