command trailer presentation by ken kirschmann superintendent/customer service

COMMAND TRAILER PRESENTATION

byKen Kirschmann

Superintendent/Customer Service

Exterior Interior

Before

Exterior Exterior w/slide outs

After

• Purpose

• To be utilized in conjunction with Incident Response as a Mobile Field Command Center during large scale incidents, resulting in either a significant customer outage, or investigatory actions which may span over several days

• Can be used as an alternate Mobile Dispatch Center if the Dispatch Center needs to be evacuated

Functionality

• The Command trailer can facilitate personnel from various departments needed to coordinate incident and outage relights, such as:

• Customer Service

• Customer Assistance

• Construction

• Dispatch (alternate dispatch center)

• Engineering

• Mapping

• Technical Services

• Meter Reading

• Public Information Officer

Capabilities

• Specifications

• Custom 30’ triple axle, front & rear slide outs

• Two separate work areas to facilitate multiple departments

• Small kitchen/bathroom facilities

• Self contained 12 kvw Onan diesel generator

• Sub-floor storage

• Multiple adjustable quartz flood lights

Trailer

• Two fixed laptop computers with wireless modems used to:

• Access Citrix and SWG applications such as:

• WMIS/Field Smart

• Telogis (GPS)

• C.S.S. (Customer Service System)

• GroupWise

• Mobile Dispatch/ Mobile Service

• Telogis – GPS

• Papervision

• Internet

Supporting Equipment

• Multiple Network hookups for additional laptops

• Printer/Fax/Copier

• Used to print temporary maps and purge plan

• Two 42” Flat Screen Televisions

• Dish Network to monitor Local/National news

• Display images from computers

• Two way radios

• Used to communicate with Dispatch or Field personnel

• Dedicated Cell phones

• Used to communicate with Emergency Operations Center, Dispatch or Field personnel

- Supporting Equipment Continued

• Examples of Incidents resulting in an large gas outage:

• Line Breaks

• Over/Under Pressure

• Natural disasters

• Undetermined Leak Migration

• Sabotage

• Explosions

• Any other reason that would require a Gas Control Plan or Valve Isolation Plan which would curtail the supply of gas to a large number of customers

Gas Outage Scenario

• Once requested by Incident Command:

• Command Trailer is delivered to staging site and set up

• Appropriate manpower is dispatched to site

• Supervisors

• Technicians

• Office personnel

• After effected area is determined through Engineering:

• Duty Engineer posts outage map online

• Outage cards are printed and delivered to field

• Outage cards distributed to Field personnel and all effected meters are turned off

Gas Outage Scenario

• Once Construction makes repairs and gases up system

• Purge plan is implemented to ensure all air and debris is purged from system

• Once purge is complete, relights begin

• Critical facilities Public Utilities Regulation Policies Act (PURPA) customers are identified to ensure their gas is turned on first

• Outage cards are distributed to Field employees and tracked to ensure all customer accounts are turned back on or secured

• After all customer accounts have been reinstated or secured and tagged), usually after 3rd pass, the Command trailer is returned to Operations Center

Gas Outage Scenario

The End!

Questions ???