communicating with impact

Communicating with Impact

Helena Sharpstone

WALES THIRD SECTOR FUNDING CONFERENCE 2014

Thursday 2 October 2014

© The Insights Group Ltd, 2011. All rights reserved.

85% of all problems at work are interpersonal

© The Insights Group Ltd, 2011. All rights reserved.

© The Insights Group Ltd, 2011. All rights reserved.

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Our Time Together

• Understand yourself: Introduce you to Insights Discovery model

• Understand others: Develop a brief understanding of different types and styles

• Adapt and connect: Develop ways of building better relationships with individuals and teams

© The Insights Group Ltd, 2011. All rights reserved.

The Steps to Personal Effectiveness

Step 1

Explore and

discover more about

yourself

Step 2

Learn how to recognise and

appreciate others’ differences

Step 3

Learn how to adapt your

behaviour to interact more

effectively with othersStep 4

Take action and put

your learning into

practice

“Every advance, every conceptual achievement of mankind has been connected with an advance in self awareness.”– Dr Carl G Jung

www.alistewartandco.com

The Central Mindset:High Challenge & High Support

© The Insights Group Ltd, 2011. All rights reserved.

Cards Exercise

• Put your cards in order to show how much you recognise of each in your style

• Be honest!

• Discuss with person/people near you

© The Insights Group Ltd, 2011. All rights reserved.

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

The Four Insights Colour Energies

Fiery RedCompetitiveDemandingDeterminedStrong-willedPurposeful

Sunshine YellowSociableDynamicDemonstrativeEnthusiasticPersuasive

Earth GreenCaring

EncouragingSharingPatient

Relaxed

Cool blueCautious

PreciseDeliberate

QuestioningFormal

Perception

© The Insights Group Ltd, 2011. All rights reserved.

Perception

“All our knowledge has its origins in perceptions.”

Leonardo da Vinci

How many faces do you see?

© The Insights Group Ltd, 2011. All rights reserved.

Perception

You will see the world differently

from the way other people

see it.

© The Insights Group Ltd, 2011. All rights reserved.

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

© The Insights Group Ltd, 2011. All rights reserved.

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

The Four Insights Colour Energies

Fiery RedCompetitiveDemandingDeterminedStrong-willedPurposeful

Sunshine YellowSociableDynamicDemonstrativeEnthusiasticPersuasive

Earth GreenCaring

EncouragingSharingPatient

Relaxed

Cool blueCautious

PreciseDeliberate

QuestioningFormal

Your Colour Mix

We each have all four colour energies

within us; it is the combination of the four energies that creates the unique

YOU.

© The Insights Group Ltd, 2011. All rights reserved.

Good Day/Bad Day…

CompetitiveDemandingDeterminedStrong-willedPurposeful

SociableDynamicDemonstrativeEnthusiasticPersuasive

CaringEncouraging

SharingPatient

Relaxed

CautiousPrecise

DeliberateQuestioning

Formal

AggressiveControllingDrivingOverbearingIntolerant

ExcitableFranticIndiscreetFlamboyantHasty

DocileBland

PloddingReliant

Stubborn

StuffyIndecisive

SuspiciousCold

Reserved

Personal Effectiveness

Attitudes and Preferences

© The Insights Group Ltd, 2011. All rights reserved.

Some Questions

1. Are you the type of person who gets their energy from interacting with people and activities?

2. Do you like to talk your ideas through with people in the early stages?

3. Do you regularly seek the company of others?

4. Do you prefer time to think and consider before making your mind up about something?

5. Do you prefer your own office and working without the involvement of others until the final stages?

6. Do you prefer entertaining close friends at home rather than attending large parties?

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Jung talked about three pairs of preferences:

• Introversion and Extraversionthe way we react to outer and inner experiences

• Thinking and Feelinghow we make decisions

• Sensation and Intuitionhow we take-in and process information

Psychological Preferences – An Introduction

© The Insights Group Ltd, 2011. All rights reserved.

Your ‘Attitude’

Introversion

Quiet

Observant

Inwardly focused

Depth focused

Intimate

Reserved

Reflective

Thoughtful

Cautious

Extraversion

Talkative

Involved

Outwardly focused

Breadth focused

Gregarious

Flamboyant

Action oriented

Outspoken

Bold

People

Debate

Discussion

Views

Opinions

Unstructured

Emotional

Remote

Facts

Data

Objectivity

Structure

Order

Analysis

© The Insights Group Ltd, 2011. All rights reserved.

Your Decision Making ‘Functions’

Thinking

Formal

Impersonal

Analytical

Detached

Objective

Strong-minded

Competitive

Particular

Task focused

Feeling

Informal

Personal

Illogical

Involved

Subjective

Flexible

Accommodating

Ambivalent

Relationship focused

Jung’s Preferences and the Colour Energies

20

2020

Cool BlueCool Blue energy is the combination of the Introverted and Thinking preferences - producing a style that is task-focused, calm under pressure, thoughtful and objective.

Earth GreenEarth Green energy is the combination of the Introverted and Feeling preferences - resulting in an approach that favours depth, reflection, harmony and consensus.

Sunshine YellowSunshine Yellow energy

is the combination of the Extraverted and Feeling preferences – coupling

sociability and consideration for others

with being action-oriented and entertaining.

Fiery RedFiery Red energy is

the combination of the Extraverted and

Thinking preferences - enjoying high activity,

working with others, being logical

and focusing on facts.

© The Insights Group Ltd, 2011. All rights reserved.

Good Day/Bad Day…

CompetitiveDemandingDeterminedStrong-willedPurposeful

SociableDynamicDemonstrativeEnthusiasticPersuasive

CaringEncouraging

SharingPatient

Relaxed

CautiousPrecise

DeliberateQuestioning

Formal

AggressiveControllingDrivingOverbearingIntolerant

ExcitableFranticIndiscreetFlamboyantHasty

DocileBland

PloddingReliant

Stubborn

StuffyIndecisive

SuspiciousCold

Reserved

Recognising, Adapting & Connecting

© The Insights Group Ltd, 2011. All rights reserved.

Recognising Type

Communication Style

Non verbal behaviour

Physical work environment

Input at meetings

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

DO• Be direct and to the point• Focus on results and objectives• Be brief, be bright and be gone

DON’T• Hesitate or waffle• Focus solely on feelings• Try to take over

Fiery Red Energy

© The Insights Group Ltd, 2011. All rights reserved.

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

DO• Be patient and supportive• Slow down and work at their pace• Ask their opinion and give them

time to answer

DON’T• Take advantage of their good nature• Push them to make quick decisions• Spring last minute surprises

Earth Green Energy

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

DO• Be well prepared and thorough• Put things in writing• Let them consider all the details

DON’T• Get too close or hug them• Be flippant on important issues• Change their routine without notice

Cool Blue Energy

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

DO• Be friendly and sociable• Be entertaining and stimulating• Be open and flexible

DON’T• Bore them with details• Tie them down with routine• Ask them to work alone

Sunshine Yellow Energy

© The Insights Group Ltd, 2011. All rights reserved.

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Who do you need to adapt with??

Who drives for results

Who likes detail

Who Focuses on

Relationships

Who wants varied interaction

?

© The Insights Group Ltd, 2011. All rights reserved.

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

As a result of this session, I will …

STOP ...

START ...

CONTINUE …

Engage the brain!

Staying in touch….

• info@sharpstoneskinner.co.uk for monthly newsletters

• LinkedIn

• www.sharpstoneskinner.co.uk for free guides

• Follow us @cleverteams

Communicating with Impact

Helena Sharpstone

WALES THIRD SECTOR FUNDING CONFERENCE 2014

Thursday 2 October 2014