compass – building support for an integrated community karen stanton director of information...

COMPASS – Building Support for an Integrated

CommunityKaren Stanton

Director of Information ServicesStan Smith

Assistant Director of Information Services

Key Goal

‘To build an online community which enables all members of that community to access all our electronic research, teaching and learning resources and our administrative services.’

COMPASS Portal Plan 2001

UNottingham communities

Applicant

Student

Alumni

STAFF

InfrastructureSecure Network (wired and wireless), Email, File Store, Print Services

e-Nottingham

InfrastructureSecure Network (wired and wireless), Email, File Store, Print Services

Universityregulations,

forms, events, CMS

e-Nottingham

SaturnCourse, Modules,

Students

AgressoFinancials &

Logistics

ResourceLinkPersonnel &

Payroll

AgressoResearch Project

post-award processing

InfrastructureSecure Network (wired and wireless), Email, File Store, Print Services

Universityregulations,

forms, events, CMS

e-Nottingham

SaturnCourse, Modules,

Students

AgressoFinancials &

Logistics

ResourceLinkPersonnel &

Payroll

AgressoResearch Project

post-award processing

Business Intelligence Regular and ad-hoc reporting/queries

InfrastructureSecure Network (wired and wireless), Email, File Store, Print Services

Universityregulations,

forms, events, CMS

e-Nottingham

SaturnCourse, Modules,

Students

AgressoFinancials &

Logistics

ResourceLinkPersonnel &

Payroll

AgressoResearch Project

post-award processing

Business Intelligence Regular and ad-hoc reporting/queries

Research Management System

Pre & post award processing, EDS, workflow

InfrastructureSecure Network (wired and wireless), Email, File Store, Print Services

Universityregulations,

forms, events, CMS

e-Nottingham

SaturnCourse, Modules,

Students

AgressoFinancials &

Logistics

ResourceLinkPersonnel &

Payroll

AgressoResearch Project

post-award processing

Student/Academic PortalLearning materials, VLEs,ePARs,

online resources, collaboration tools

Business Intelligence Regular and ad-hoc reporting/queries

Research Management System

Pre & post award processing, EDS, workflow

InfrastructureSecure Network (wired and wireless), Email, File Store, Print Services

Universityregulations,

forms, events, CMS

e-Nottingham

SaturnCourse, Modules,

Students

AgressoFinancials &

Logistics

ResourceLinkPersonnel &

Payroll

AgressoResearch Project

post-award processing

Student/Academic PortalLearning materials, VLEs,ePARs,

online resources, collaboration tools

Business Intelligence Regular and ad-hoc reporting/queries

Research Management System

Pre & post award processing, EDS, workflow

Staff PortalRole based (Academic, Administrator, Researcher)

InfrastructureSecure Network (wired and wireless), Email, File Store, Print Services

Universityregulations,

forms, events, CMS

e-Nottingham

SaturnCourse, Modules,

Students

AgressoFinancials &

Logistics

ResourceLinkPersonnel &

Payroll

AgressoResearch Project

post-award processing

Student/Academic PortalLearning materials, VLEs,ePARs,

online resources, collaboration tools

Business Intelligence Regular and ad-hoc reporting/queries

Research Management System

Pre & post award processing, EDS, workflow

Alumni Portal

Staff PortalRole based (Academic, Administrator, Researcher)

InfrastructureSecure Network (wired and wireless), Email, File Store, Print Services

Universityregulations,

forms, events, CMS

e-Nottingham

SaturnCourse, Modules,

Students

AgressoFinancials &

Logistics

ResourceLinkPersonnel &

Payroll

AgressoResearch Project

post-award processing

Student/Academic PortalLearning materials, VLEs,ePARs,

online resources, collaboration tools

Business Intelligence Regular and ad-hoc reporting/queries

Research Management System

Pre & post award processing, EDS, workflow

Enquiries/

Applicant Portal

Alumni Portal

Staff PortalRole based (Academic, Administrator, Researcher)

InfrastructureSecure Network (wired and wireless), Email, File Store, Print Services

Nottingham & WWW Resources

Learning materials, online resources

Nottingham & WWW Resources

Universityregulations,

forms, events, CMS

e-Nottingham

SaturnCourse, Modules,

Students

AgressoFinancials &

Logistics

ResourceLinkPersonnel &

Payroll

AgressoResearch Project

post-award processing

Student/Academic PortalLearning materials, VLEs,ePARs,

online resources, collaboration tools

Business Intelligence Regular and ad-hoc reporting/queries

Research Management System

Pre & post award processing, EDS, workflow

Enquiries/

Applicant Portal

Alumni Portal

Staff PortalRole based (Academic, Administrator, Researcher)

Student Portal

VLEs

StudentSocial

StudentSupport

StudentSystems

N

EW

S

Building an e-Knowledge vision

• Substantial investment in IT infrastructure, academic and administrative support systems

• Development of an e-learning strategy• Development of an e-business strategy• Customer-driven approach to

development

MansfieldMatlock

Nottingham

Derby

Loughborough

Leicester

Lincoln

Boston

East Midland Airport

MedicalMedicalSchoolSchool

UniversityUniversityParkPark

A46

A6M1

M42

M42

M1

A52

A6A38

A6 A60

A52

A612

A52

A606A453

A38 A46

MansfieldMatlock

Nottingham

Derby

Loughborough

Leicester

Lincoln

Boston

East Midland Airport

MedicalMedicalSchoolSchool

JubileeJubilee CampusCampus

UniversityUniversityParkPark

A46

A6M1

M42

M42

M1

A52

A6A38

A6 A60

A52

A612

A52

A606A453

A38 A46

MansfieldMatlock

Nottingham

Derby

Loughborough

Leicester

Lincoln

Boston

East Midland Airport

SuttonSuttonBonington Bonington CampusCampus

MedicalMedicalSchoolSchool

JubileeJubilee CampusCampus

UniversityUniversityParkPark

A46

A6M1

M42

M42

M1

A52

A6A38

A6 A60

A52

A612

A52

A606A453

A38 A46

MansfieldMatlock

Nottingham

Derby

Loughborough

Leicester

Lincoln

Boston

East Midland Airport

SuttonSuttonBonington Bonington CampusCampus

MedicalMedicalSchoolSchool

JubileeJubilee CampusCampus

UniversityUniversityParkPark

A46

A6M1

M42

M42

M1

A52

A6A38

A6 A60

A52

A612

A52

A606A453

A38 A46

School ofSchool ofNursingNursing

MansfieldMatlock

Nottingham

Derby

Loughborough

Leicester

Lincoln

Boston

East Midland Airport

SuttonSuttonBonington Bonington CampusCampus

MedicalMedicalSchoolSchool

JubileeJubilee CampusCampus

UniversityUniversityParkPark

A46

A6M1

M42

M42

M1

A52

A6A38

A6 A60

A52

A612

A52

A606A453

A38 A46School ofSchool ofNursingNursing

School ofSchool ofNursingNursing

MansfieldMatlock

Nottingham

Derby

Loughborough

Leicester

Lincoln

Boston

East Midland Airport

SuttonSuttonBonington Bonington CampusCampus

MedicalMedicalSchoolSchool

JubileeJubilee CampusCampus

UniversityUniversityParkPark

A46

A6M1

M42

M42

M1

A52

A6A38

A6 A60

A52

A612

A52

A606A453

A38 A46School ofSchool ofNursingNursing

School ofSchool ofNursingNursing

School ofSchool ofNursingNursing

MansfieldMatlock

Nottingham

Derby

Loughborough

Leicester

Lincoln

Boston

East Midland Airport

SuttonSuttonBonington Bonington CampusCampus

MedicalMedicalSchoolSchool

JubileeJubilee CampusCampus

UniversityUniversityParkPark

A46

A6M1

M42

M42

M1

A52

A6A38

A6 A60

A52

A612

A52

A606A453

A38 A46School ofSchool ofNursingNursing

School ofSchool ofNursingNursing

School ofSchool ofNursingNursing

School ofSchool ofNursingNursing

MansfieldMatlock

Nottingham

Derby

Loughborough

Leicester

Lincoln

Boston

East Midland Airport

SuttonSuttonBonington Bonington CampusCampus

MedicalMedicalSchoolSchool

JubileeJubilee CampusCampus

UniversityUniversityParkPark

A46

A6M1

M42

M42

M1

A52

A6A38

A6 A60

A52

A612

A52

A606A453

A38 A46School ofSchool ofNursingNursing

School ofSchool ofNursingNursing

School ofSchool ofNursingNursing

School ofSchool ofNursingNursing University of

Nottingham in Malaysia (UNiM)

Nottingham – a community of communities

• Students (FT/PT)

Nottingham – a community of communities

• Students (FT/PT)• Distance Learning + Universitas 21

global partners

Nottingham – a community of communities

• Students (FT/PT)• Distance Learning + Universitas 21

global partners• Staff (Academic/Admin)

Nottingham – a community of communities

• Students (FT/PT)• Distance Learners + Universitas 21

global partners• Staff (Academic/Admin)• Alumni

Nottingham – a community of communities

• Many different locations

Nottingham – a community of communities

• Staff and students working at different times of the day

Nottingham – a community of communities

• Varied roles

Nottingham – a community of communities

Examples:–Researcher sharing results/ideas

with colleague in Hong Kong–Student participating in an online

seminar–Nurse working on coursework at

10.00pm in Boston Spa

Disparate Systems/Data/Resources

Sound infrastructure BUT disparate systems/data/resources

Disparate Systems/Data/Resources

• Student admin system

Disparate Systems/Data/Resources

• Student admin systemStudent admin system• Online learning/VLEs

Disparate Systems/Data/Resources

• Student admin systemStudent admin system• Online learning/VLEsOnline learning/VLEs• Nottingham/WWW online resources

Disparate Systems/Data/Resources

• Student admin systemStudent admin system• Online learning/VLEsOnline learning/VLEs• Nottingham/WWW online resourcesNottingham/WWW online resources• Library catalogues

Disparate Systems/Data/Resources

• Student admin systemStudent admin system• Online learning/VLEsOnline learning/VLEs• Nottingham/WWW online resourcesNottingham/WWW online resources• Library cataloguesLibrary catalogues

• Electronic Personal and Academic Record

Multi layered support - student

For example

• Personal–Personal tutors

Dept/School/University support–Peer support/Student Union

services

Multi layered support - student

For example

• Study–WWW information, FAQs–Training materials, CAL–Helplines

Strategy – empower the community

• Integration (people, technology, data,information, support)

Strategy – empower the community

• Integration (people, technology, data,information, support)

• Personalised access to shared services and resources

Strategy – empower the community

• Integration (people, technology, data, information, support)

• Personalised access to shared services and resources

• Recognise that staff and students are members of many ‘communities’ and require to interact with them

Strategy – empower the community

• Integration (people, technology, data/information, support)

• Personalised access to services and resources

• Recognise that staff and students are members of many ‘communities’ and require to interact with them

• Sense of identity and shared goals

Strategy - empower the community

• Provide for flexibility and choice through the technology

Choice of technology

• uPortal–Provides flexibility –Brings some of the benefits of a

packaged solution (framework)–Growing University community

adopting the software–Developed by JA SIG + IBS

uPortal Sites

North American JA SIG + Interactive Business Solutions (IBS):

• University of British Columbia, Vancouver • Harvard University • Princeton University• University of Delaware• University of Hawaii• The State University of New Jersey• Syracuse University• University of California, Irvine• University of New Mexico• Columbia University• Yale University

How and What?

• Internal project team• COMPASS Steering Group• Range of stakeholders

Lessons Learned

• Manage expectations• Scope the project carefully• Scale the project carefully

DemoDemo

Questions?Questions?