concept hospitality · prior to this assignment, he was the general manager, corporate sales at the...
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CONCEPT HOSPITALITY
Hotel Managers, Operators and Consultants.
Established in July 1996 in Mumbai, India’s commercial capital.
www.fernhotels.com 9/23/2015
Our Mission To execute and manage a group of hotels, ensuring the highest levels of quality and service
to guests, while providing an ever increasing profitability, facilitating growth and
development of both the hotels and the employees.
Our Commitment We have developed strategies to help hoteliers/entrepreneurs increase the value of their
investments. This has paid rich dividends as more and more travelers choose to patronize
our group of environmentally friendly hotels. Environmentally sensitive travellers is the
fastest growing segment today.
www.fernhotels.com 9/23/2015
On March 14th 2009 Mr. Param Kannampilly bought out Kamat Hotel India’s stake in
Concept Hospitality.
Present Board of Directors:
•Mr. Param Kannampilly, Chairman & Managing Director
•Mr. Sean Sovak, Director
•Mrs. Sabrina Kannampilly, Director
•Mr. Ram Mallar, Director
Our Auditors
Chartered Accountants – Haribakti & Co.
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The Fern Hotels & Resorts The promise is a premium standard of amenities
& service with a true passion for the
environment.
The Fern is a collection of hotels & resorts with
a 5-star & above classification. It is a full-service
experience with premium accommodation and
services.
The Fern Residency is a mid-tiered experience
of hotels & resorts in the 3 & 4-star categories. It
offers upmarket accommodation and services.
www.fernhotels.com
www.fernhotels.com 9/23/2015
Beacon Hotels This brand defines smart & efficient hotel
experience & provides real value for money. It
offers limited services with essential amenities
for a comfortable stay.
Independently Managed Hotels &
Resorts Along with our brands, Concept Hospitality
operates hotels and resorts for owners under
their own names.
www.concepthospitality.com
www.fernhotels.com 9/23/2015
The Fern Stands For • Environment (A growing Movement)
• Personalized service
• Contemporary facilities
• Upscale business & leisure hotels
In a world where guests require proactive, individualized service, The Fern deliver much
more. Luxury with elegance & personalized service & all the contemporary facilities all
packaged together with minimal impact on the environment.
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What Makes Us Different Every new hotel comes with a New look & Modern amenities. The Fern brings all of
that together and combines it with trend setting environmental standards.
Solid waste management - Though our Vermi composting and Garbage
segregation.
Energy management - With our Green room technology and effective monitoring
to ensuring optimal usage and low energy costs.
Water conservation - State of the art fittings coupled with exemplary operating
procedure to ensure Minimal water consumption.
Environmental Commitment & Employee Education - Step lighter employee
education program, numerous community programs together resulting in a
multiple award winning Environment protection conscious Culture.
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Profile
• Post Graduate Diploma in Hotel Management & Catering Technology
• Fellow of The Institute of Hospitality, London
• Fellow of The World Academy of Productivity Sciences
• Executive Committee Member of FHRAI representing - Western Region
• He is on the Board of Governors, IHMCT, Mumbai; Chairman of The Institute of Hospitality, London - Western India Chapter and
• He has over 35 years of experience in the Hospitality Industry
• Has been associated with hotel groups such as:
• The Spencer Group of Hotels
• Fariyas Group
• Hotel Leela Venture
• Raheja Group of Hotels in India
• The Orchid Group
Param Kannampilly,
Chairman &
Managing Director
CORE TEAM
9/23/2015
www.fernhotels.com
Profile
• Prior to this assignment, he was the General Manager, Corporate Sales at
The Leela Palaces, Hotels & Resorts. Concept Hospitality has one of the
fastest growing portfolio of hotels & resorts with The Fern brand of 3-5
star properties, and is a key member of the team.
• His career spans over 22 years at senior positions with leading
hospitality brands. He has been the Director of Sales, Taj Mahal Palace,
Mumbai and also launched the Grand Hyatt, Mumbai as Director of
Marketing.
Sarosh Khatib
Sr. VP - Sales & Marketing
CORE TEAM
9/23/2015
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Profile
• Has over 12 years work experience in the Hospitality Industry.
• Having completed his Management Training with the Orchid Group, he
has varied experience in setting up of new hotel properties.
Suhail Kannampilly
Sr. VP - Operations
CORE TEAM
9/23/2015
Profile
• A diploma holder in Mechanical Engineering, he has over 33 years
experience in Maintenance.
• Worked for TIFR, Tylos Hotel, Ritz Group & The Raheja Group.
Overseas experience in Bahrain.
KP. Das
VP - Projects
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CORE TEAM
Profile
• A Science Graduate with a Diploma in Hotel Management and an MBA
in HR – he has over 22 years experience in various Hotel Groups.
• Has also had international exposure in Hotel Operations with
specialization in Rooms Division, Food & Beverage, Marketing & Sales,
Finance & Management Development.
• Is also a qualified Leadership Grid Trainer and has conducted various
Grid Programs for Hotel staff within the Group. Tajinder Narang
Leadership Coach,
Head HR & Training
9/23/2015
Profile
• MBA in Finance with Advance Diploma in IT.
• He brings with him 12+ years of professional experience in MIS,
Financial Feasibility, Financial Models, Budgeting & Forecasting, Online
Revenue Management & Distribution (OTAs & GDS), Online Marketing
(SEM, SMO, Social Media), Accounts & Finance, Credit Control, Cost
Control, Costing – MRP working, IT Setup & Administration. Pramod Kulkarni
Group GM – MIS,
Online Revenue, & IT
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CORE TEAM Profile
• An experienced hotel finance and audit professional with 15+ years of
experience.
• Well versed with uniform systems of accounting, finance & taxation
• He today direct and controls the finance of all the hotels ensure healthy
cash flow in hotels.
Krishna Poojary
Corporate Financial
Controller
9/23/2015
Manvendra Rashk
GM – Operations
(North & West)
Profile
• A foundation of hotel management and hospitality skills honed at
diverse and varied scales of domestic & international properties.
• He brings with him focused business acumen of 25 years of experience
with brands such as The Sheraton & Taj Group of Hotels.
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CORE TEAM Profile
• Mr. Ghei carries over 33 years of rich & diverse experience in
hospitality.
• He has worked with Tanna Agro Impex, Mars Group of Hotels &
Restaurants, Asia Pacific Hotels & Ambassador Group of Hotels. His last
employment was with CG Hotels & Resorts.
Arvind Ghei
Chief Financial
Officer – CHPL
Mumbai
Basant Sabu
GM – Business
Develpoment – CHPL
Delhi
Profile
• Mr. Sabu carries over 10 years of rich & diverse experience, having
worked with United Finance Limited, Tata Capital Limited, Unicon
Group & Grameen Capital India. His last employment was
with Cinnovation Group.
www.fernhotels.com
CORE TEAM
9/23/2015
Sanjib Mukherjee
GM – Operations
(East & South)
Profile
• A hotel management graduate with over 20 years of experience in
preopening and operational hotels. Prior to this assignment, worked as
General Manager with The Fern Residency, Mumbai .
• He brings with him focused business acumen and experience of brands
like Taj hotels, Orchid hotels, Sarovar hotels, Videocon Industries,
Raheja group of hotels.
Profile
• A MBA graduate, dynamic professional with 20 years of rich multi-
cultural experience in Hotel Operations / Revenue Expansion /
Preopening with the Hospitality Sector encompassing Conventional
Hotels - Accommodation Management and Sales & Marketing.
• He also worked for Nataraj and Kohinoor group of hotels.
Ashish Salian
GM – Operations
(Gujarat Region)
www.fernhotels.com
CORE TEAM
Profile
• He was an Associate Director Sales & Marketing at Oakwood Residence
Prestige Whitefield, Bangalore in his earlier assignment.
• Started his career around 10 years ago and has been a part of The
Park, Courtyard by Marriott, Taj Fishermen’s Cove, Lemon Tree Hotels
and so on. Sriashok
GM Sales, India South
9/23/2015
Profile
• She was the Associate Director, Sales for the Royal Orchid Hotels, based
at the Mumbai office in her earlier assignment.
• Her career in hospitality spans 15 years starting with Sarovar Hotels &
Resorts. A highlight of her tenure at Royal Orchid was winning the
Hotel Excellence Award (2011-'12) from HDFC Bank.
Mrunalini Willis
GM Sales, India West
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Profile
• Bachelor in Hotel management and Post Graduate in Public
Administration with more than 16 years experience.
• She has worked with Park Plaza Ludhiana, Country Inn and Suites by
Carlson and Sarovar Hotels before joining Concept hospitality Ltd. She
has got Best Sales Person’s award in Sarovar Hotels.
Nidhi Gupta
GM Sales, North & East
CORE TEAM
9/23/2015
Profile
• Over 22 years of experience in Sales & Marketing, public relations &
CRS.
• She has worked with reputed Organizations such as Gammon India
Ltd., Raheja Group of Hotels, Orchid Group of Hotels.
Lorraine Sharma
Head - CRS
www.fernhotels.com
CORE TEAM Profile
• Carries over 29 years of rich & diverse experience, having worked with
Fariyas Holiday Resort, Cidade De Goa, Averina Beach Resort,
Andaman Beach Resort, Quality Inn Rainbow Retreat. Her last
assignment was her own run event management company Eventz 360
degrees.
• She is responsible for generating room and MICE sales for Concept
Hospitality’s national portfolio from the Pune region.
Anieta Vaghaiwalla
Area Sales Manager,
Pune
Arindam Bahel
GM- F&B Corrporate Ofiice
Mumbai
Profile
Mr. Arindam carries over 14 years of rich & diverse experience, having
worked with The Orchid – Mumbai, Rodas & Meluha The Fern –
Mumbai and Amber India – San Francisco. His last employment was
with IC Lounge –Sunnyvale.
www.fernhotels.com
CORE TEAM
9/23/2015
Profile
• Having been with the Indian Railways for 36 years, he has wide
experience in dealing with Industrial Relations (has handled 2500 staff
under 6 divisions of the railways). Also worked with Kamat Hotels (I)
Ltd. As HR Head.
BK. Shenoy
HR
Beena Saldanha
Manager - Admn.
Profile
• A Commerce Graduate with a Diploma in Personal Secretary's Course,
she has worked for over 30 years with Chairmen / Managing Directors
/ Directors & General Managers of the Spencer, Taj, Leela, Fariyas,
Raheja & Orchid group of hotels.
Our Sales Network • Ahmedabad
• Bangalore
• Chennai
• Hyderabad
• Mumbai
• New Delhi
• Pune
• Kolkata
Sales Network (To Open Shortly)
• Chandigarh
• Cochin
www.fernhotels.com
8081 international & domestic companies
currently give room nights across our group
9/23/2015
www.fernhotels.com
Hotel Management & Operations: Pre-Opening
Managing and supervising day-to-day operations of hotels, backed by a pool of qualified and
experienced professionals. Services include:
• Feasibility study
• Market survey
• Technical services
• Architect brief
• Interior Design brief
• Services brief
• Kitchen consultant brief
• Project planning, implementation scheduling
• Vendor selection & negotiation
• Marketing strategy
SERVICES OFFERED
9/23/2015
www.fernhotels.com
Hotel Management & Operations: Post-Opening
Managing and supervising day-to-day operations of hotels, backed by a pool of qualified and
experienced professionals. Services include:
• Managing / Operating the Hotel
• Cost & Revenue budgeting
• Review of performance jointly with owners
• Database management & mass mailing
• Quarterly service / system audits
• Centralized reservation
• Restaurant concept design / Implementation
SERVICES OFFERED
9/23/2015
www.fernhotels.com
Hospitality Consultancy:
•Market survey and feasibility studies
•Conceptualization of hotel projects
•Financial viability analysis
Marketing:
•Market positioning / branding of the hotel
•Advance booking of inventory / contracts
•Reservation network access
ECOTEL® Services:
•Concept Hospitality has tied up with HVS Eco-Services to facilitate growth of ECOTELS® (Eco-
Friendly Hotels)
•Concept Hospitality helps operationalize the certification and market the brand
SERVICES OFFERED
9/23/2015
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• Leading Hotel Management Company in India with some of the best known and highly
regarded Hotel brands. Decades of experience in the hospitality industry.
• Dedicated Marketing Team Strong E channel marketing (through GDS & web
optimization)
• Strongest Domestic Sales and Marketing Infrastructure with extensive reach and
penetration. (Mumbai, Pune, Bangalore, Delhi, Chennai, Hyderabad, Kolkata, Ahmedabad)
and growing.
• In-house training and Human Resource Development Division. Strong operationally,
with a constant flow of the country’s highest rated young hospitality professionals. Over 56
custom made training programs for different tasks with an ability to attract and retain staff
in a competitive environment.
• Strong management focus. Established policies & procedures from the top downwards.
Skilled and Highly motivated operational team.
ADVANTAGE
9/23/2015
www.fernhotels.com
• Proven ability to provide Technical Services, Pre-opening Services and operation of highly
successful hotels. Quick adaptability to new market trends
• Exclusive tie-up with HVS Eco Services to plan and operate Eco certified and Eco sensitive
hotels in India.
• Numerous accolades and recognition for innovation and excellence.
• Extreme focus on Guest Needs and Guest Feedback. Extremely high level of guest
satisfaction – on a consistent basis.
• A strong commercial focus on bottom line delivery & personalized attention to
clients
• Periodic Internal audit / mystery guest audits
• Customized guest Loyalty / membership programs
ADVANTAGE
9/23/2015
www.fernhotels.com
OUR PRESENT NETWORK OF HOTELS & RESORTS - 1/2
9/23/2015
NAME LOCATION ROOM CATEGORY
Meluha The Fern Mumbai 141 *****
The Fern Jaipur 85 *****
The Fern Ahmedabad 96 *****
Beaumonde The Fern Kochi 50 *****
Manasarovar The Fern Hyderabad 102 *****
The Fern Gir Forest Resort Sasan Gir 40 *****
Howard Plaza The Fern Agra 86 *****
The Fern Residency Mumbai 84 ****
The Fern Residency Rajkot 69 ****
The Fern Citadel Bengaluru 117 ****
The Fern Courtyard Ganpatipule 70 ****
The Fern Residency Gurgaon 42 ****
The Fern Residency Chandigarh 35 ***
The Fern Residency Vadodara 34 ***
OUR PRESENT NETWORK OF HOTELS & RESORTS - 2/2
Name Location Rooms Category
The Fern Residency Tezpur 42 ***
The Fern Residency Jodhpur 49 ***
The Fern Beira Mar Resort Goa 22 ***
The Fern Residency – Galaxy Mall Asansol 42 ***
The Fern King Sanctuary Resort Mysore 24 ***
The Fern Residency Mundra 74 ***
The Fern Residency Amritsar 48 ***
The Fern Residency Somnath 56 ***
The Fern Gardenia Resort Goa 18 ***
The Fern Samali Resort Dapoli 38 ***
The Uppal Delhi 48 ***** Rodas Mumbai 36 *** The Wall Street Jaipur 32 *** Maia Beacon Residences Bengaluru 22 *** The Royale Melange Beacon Ajmer 24 ***
T2 Beacon Mumbai 27 ***
PRESENTLY MANAGING 1600 PLUS ROOMS IN 30 PROPERTIES 9/23/2015
www.fernhotels.com
UPCOMING NETWORK OF HOTELS & RESORTS Name Location Category The Fern Kolkata ***** The Fern Raipur ***** The Fern Bhuj ***** The Fern Tirupur ***** The Fern Mahabalipuram ***** The Fern Residency Solapur **** The Fern Viola Resort Lonavala **** The Fern Residency Coorg **** The Fern Residency Jhansi *** The Fern Residency Bengaluru *** The Fern Residency Udupi *** The Fern Residency Belgaum *** The Fern Residency Dwarka *** The Fern Residency Saputara *** Amonara Club & Resort Pune ***** Beacon, Andheri Mumbai **
UPCOMING 1500 ROOMS ACROSS INDIA 9/23/2015
Names & categories may change.
CONCEPT HOSPITALITY
Hotel Managers, Operators and Consultants.
Established in July 1996 in Mumbai, India’s Commercial Capital.
THANK YOU
www.fernhotels.com 9/23/2015
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