Secrets to successful organisational change: confessions of a change agent Ann Longley, 23 February 2017
Topics for today
Why we need to change
Change gone wrong Smart change
Topics for today
Why we need to change
Change gone wrong Smart change
Technological change is inevitable and unstoppable
Disintermediation is wide spread
Disintermediation is wide spread
Millennials have high expectations
Disintermediation is wide spread
The robots are coming
Millennials have high expectations
The pressure is on to get it right
Topics for today
Why change Wrong change Smart change
Failure is common: the estimated cost of global tech failure is $3T USD
“By 2018, 70 percent of silo’ed digital transformation initiatives will ultimately fail because of insufficient
collaboration, integration, sourcing, or project management.”
IDC FutureScape: Worldwide CIO Agenda 2016 Predictions
The pecking order is changing - ignore digital disruption at your peril!
The number of jobs to be lost to robots by 2021 will be 6%. We will get it wrong if we ignore it.
The cost of failure: It’s expensive. It’s embarrassing. It’s career destroying.
Topics for today
Why we need to change
Change gone wrong Smart change
What kind of change is your organisation pursuing?
Catching up DisruptingKeeping up
How does this change impact on your people?
New projects New skills, new behaviours New colleagues
How does this change impact on your people?
New projects New skills, new behaviours New colleagues
Is it going to increase or decrease workloads? Is it going to make people redundant?
All those factors impact our ability to function
What happens to us when we are anxious?
✤ we close down✤ run away✤ resist
We need to create the right conditions for change
5 secrets to success
1. Your change programme needs a strong story
give
2. Engage your people - do it with them not for them
To get the outcomes you want,
put smart triggers in front of motivated
people
3. Strong leaders are needed to unite everyone around shared goals and purpose
4. New ways of working help accelerate change and break down silos
5. Manifest your culture in your working environment
and through your company’s values and behaviours
You will be nimble enough to embrace new digital opportunities
Your employees will become your ambassadors
and you will be prepared for anything including the robots!
Thank you! ann@annlongley.net