confessions of a new scrummaster may 7, 2013 – scrum...
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Confessions of a New ScrumMaster May 7, 2013 – Scrum Gathering
Natalie Warnert
of a New ScrumMaster
Scrum Gathering 2013 – 5/7/12 #sglas
Natalie Warnert
Natalie Warnert
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CSM, Six Sigma Yellow Belt
ScrumMaster
Thomson Reuters – Legal UX
Travelers Insurance
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Website: nataliewarnert.com
Twitter: @nataliewarnert
Scrum Implementation Excitement
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Scrum Implementation Woes
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Training
Positive reinforcement
Implement in pieces
Build trust
Address team concerns
Try different approaches
1. Start slowly
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2. Be patient
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Slow self-organization
Infrequently updating tools
Longer stand-ups & format straying
Old practices being retained
3. Stick to Scrum
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Protect the team
Understand the need to deviate
Challenge the process
Keep asking to find the underlying issue
4. Ask, “Why?”
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5. Explain
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ASK the team
Explain why you’re asking
Understanding, empowerment, purpose
6. Empower the team and yourself
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First step to self organization
Facilitate - don’t control
Don’t provide all the answers
7. Ask for help
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Ask the team for help
Escalate issues when necessary
Don’t wait too long
8. Ask for and give feedback
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Don’t save for retrospective
Constructive not critical
Welcome feedback
9. Trust the team
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10. Get comfortable being uncomfortable
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It will not be perfect right away
Many unknowns
Saying “No”
Lack of control
Thank you!
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Email: info@nataliewarnert.com
Twitter: @nataliewarnert
Website: nataliewarnert.com
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