connected retail

Connected RetailReference Architecture

Kasun IndrasiriSoftware Architect

WSO2

Agenda

• Connected Retail

• Overview of Retail IT

• Challenges in building a Connected Retail

• Connected Retail Reference Architecture (L0)

• Realizing Connected Retail with WSO2 (L1)

• Use cases

‘Retail’

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• Selling goods and services to the final consumer.

Connected Retail

• Building an internally and externally connected retail business

• A competitive and globalized retailed business, requires to quickly launch products and promotions and provide enhanced customer experience.

• Consistent engagement, seamless shopping, personalized attention, and memorable interactions your customers’ desire.

Overview of Retail IT

• Product, Order, Inventory and Supply chain Management (Legacy or proprietary systems)

• Mobile/API enablement

• Cloud APIs (eg: Paypal)

• Market Analysis, Analytics/Trends

• Distributed deployments (eg: PoS and main data center)

Challenges in building a Connected Retail

• Create rich customer experience (eg: Fast checkouts)

• Develop a transparent, collaborative, real-time supply chain. (optimize the inventory stock)

• Offer multichannel data management. (proliferation of devices)

• Consider price management. (upload price updates seamlessly)

• Consider point-of-sale (POS) transformation. (move away from p2p model)

Source : msdn - http://msdn.microsoft.com/en-us/library/bb264584.aspx

Connected Retail Reference Architecture (L0)

Realizing Connected Retail with WSO2 (L1)

Use Cases

• High volume retail use case.

Use Cases

• SAP and non-SAP integration for a super market chain.

Thank You