connecting people with disability with accessible housing · • the housing hub began as a pilot...

Connecting people with disability with accessible housingAHURI “Disrupting the Housing Market” conference Hobart, December 2018

The NDIS is driving huge growth in housing searches….

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12,000 new, funded housing places (~$5.0b in capital deployed)

4,000-6,000 relocations of existing tenants

~20,000 people searching for accessible private and social housing

…and changing the nature of the housing market

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Centralised decision making and allocation model

Market driven model –distributed & two sided decision making

Constrained supply and limited diversity

Open supply market –new providers and innovative models

People with disability are “housing takers”

Genuine choice for NDIS participants

The Housing Hub – key question

How do people with disability and housing providers find

each other?

Exercise choice

What people with disability told us they wanted

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One stop shop

Shape the marketSimple to use

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The Housing Hub project

• The Housing Hub began as a pilot in NDIS trial sites in 2017

• The site is now expanding across Australia (SA, NSW, Victoria,Queensland)

• The website is:

1. A place for providers to advertise housing vacancies topeople with disability

2. An easy way for people with disability to look for housingand connect with housing providers

3. A way for providers to understand demand, and participantdemand to shape the market

How it works

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Tenants can then search for vacancies that fit their needs in the area they want to live

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Tenants can contact the housing provider from The Housing Hub

Q: What can be listed? A: Anything – it’s about choice

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#1 – Size and diversity of users

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Past year

48,213

Past year

22,796

Visits Users

#2 – who the users are

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People with disability

Families

Support Coordinators

Hospital Staff

Housing Providers

Investors & Providers:• Where is there already

supply?• Where are the gaps?• How strong has demand

been?

Government & Advocates:• Where is there market failure?• Where is there oversupply?• Are NDIS pricing assumptions

correct (vacancies; over-incentivisation)?

#3 – how more information is changing behaviour

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Participants & their supporters

Providers and Investors

Future for The Housing Hub

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1 Participant profiles to enable smart matching of participants to vacancies

2 Commissioning new housing responses, based aggregating individuals seeking housing

3 Connecting participants with co-tenants to undertake housing searches

4 Identifying individuals and cohorts experiencing market failure, and work with governments on solutions

Thank you

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The Housing Hub –Visitor locations Sept 2017 – Nov 2018

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The Housing Hub – Relative Traffic Per State or Territory since Sept 2017

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The Housing Hub – Provider & Registration Listings

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Month New Listings04/2018 1905/2018 4806/2018 1407/2018 2608/2018 3609/2018 6110/2018 4311/2018 40

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