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Copyright © 2016 Tech Mahindra. All rights reserved.
INVESTOR PRESENTATIONJanuary 2018
Copyright © 2018 Tech Mahindra. All rights reserved.
2
Our positioning represents the new connected world, offering innovative and customer-centric services and solutions integrating technology with business,
thereby enabling Enterprises, Associates and the Society to Rise™.
Copyright © 2017 Tech Mahindra. All rights reserved.Copyright © 2018 Tech Mahindra. All rights reserved.
3Copyright © 2016 Tech Mahindra. All rights reserved.
$19 bn Revenue
200,000+ Associates
100+ Countries
Mahindra Aftermarket
Mahindra Automotive
Mahindra Farm Equipment
Mahindra Financial Services
Mahindra Defence
Mahindra Holidays
Mahindra 2 Wheelers
Mahindra Components
Mahindra Lifespaces
Tech Mahindra
Mahindra Partners
Mahindra Group
Copyright © 2018 Tech Mahindra. All rights reserved.
4Copyright © 2016 Tech Mahindra. All rights reserved.
RISE
CORE PURPOSE
We will challenge
conventional thinking and
innovatively use all our resources to drive
positive change in the lives of our stakeholders and
communities across the world, to enable them to Rise™.
THE RISE TENETS
ACCEPTING NO
LIMITS
ALTERNATIVE
THINKING
DRIVING
POSITIVE
CHANGE
CORE VALUES
Professionalism
Good Corporate Citizenship
Customer First
Quality Focus
Dignity of the Individual
4Copyright © 2018 Tech Mahindra. All rights reserved.
5Copyright © 2016 Tech Mahindra. All rights reserved.
OUR JOURNEY
1996 – 2005
GROWTH
$280 million
35
10, 450
11 countries
REVENUE
CLIENTS
ASSOCIATES
PRESENCE
:
:
:
:
2006 – Till now
EXPANSION
$ 4.7 billion
903
115,241
90 countries
REVENUE
CLIENTS
ASSOCIATES
PRESENCE
:
:
:
:
1986 – 95
FOUNDATION
$10 million
10
450
3 countries
REVENUE
CLIENTS
ASSOCIATES
PRESENCE
:
:
:
:
Copyright © 2018 Tech Mahindra. All rights reserved.
6Copyright © 2017 Tech Mahindra. All rights reserved.
$4.7 bn Revenue
115,200+ Associates
90 Countries
INDUSTRY CONNECTS
Automotive
Banking & Financial Services
Energy & Utilities
Healthcare & Life Sciences
Public Services
Retail and Consumer Goods
Technology, Media & Entertainment
Communications
Travel & Logistics
Manufacturing
Copyright © 2018 Tech Mahindra. All rights reserved.
7Copyright © 2017 Tech Mahindra. All rights reserved.
SERVICE CONNECTS
Business Excellence
Business Services Group
Business Intelligence and Data Warehousing
Communications
Digital Enterprise Solutions
Infrastructure Management
Integrated Engineering Services
Enterprise Business Solutions
Copyright © 2018 Tech Mahindra. All rights reserved.
8Copyright © 2017 Tech Mahindra. All rights reserved.
SOLUTION CONNECTS
Connected Vehicles
SHELFMonitor
Gamification
Smart Cities
Connected Vehicles
Positive Train Control
Augmented Reality
Real Time Video Analytics
Plug & Play Model with better ROI
Compatibility with your existing System
Minimize Risk / Pay-as-You-Go Pricing Model
Drive to Digital
Copyright © 2018 Tech Mahindra. All rights reserved.
1990 1995 2000 2005 2010 2015
INDIAN IT: TRANSFORMATION JOURNEY...
COST ARBITRAGEOperating Cost
Scalability Legacy Migration
VALUE ADDITIONDomain expertise
Accelerate Time to MarketQuality OrientationEnd to End Service
DIGITAL ERABimodal IT
Platform, Product as a ServiceData MonetisationDigital Startups
Digital Revenue Contribution
$ 225 B
2020
18%
29%
Tier-1 Market Share
Copyright © 2016 Tech Mahindra. All rights reserved. 10
4%
14%
23%
39%
Copyright © 2018 Tech Mahindra. All rights reserved.
977
4,351
FY10 FY17
240
625
FY10 FY17
REVENUE EBITDA
4.5X 2.6X
USD MnUSD Mn
11
THE SKY IS OUR LIMIT ...
Copyright © 201 Tech Mahindra. All rights reserved.Copyright © 2018 Tech Mahindra. All rights reserved.
Revenue
PAT• 903 active clients in Q3FY18 vs 885 in Q2FY18
• Cash and cash equivalents at US$ 950 Mnas on 31st December, 2017
• Hedge book position at GBP 241 Mn@ INR 94.2, US$ 577 Mn @INR 72.2 and Euro 236 Mn @INR 82.1
EBITDA
1,116 1,131 1138
1179
1209
Q3 FY17 Q4 FY17 Q1 FY18 Q2 FY18 Q3 FY18
175137 145
171197
Q3 FY17 Q4 FY17 Q1 FY18 Q2 FY18 Q3 FY18
126
89
124 129147
Q3 FY17 Q4 FY17 Q1 FY18 Q2 FY18 Q3 FY18
USD Mn
USD Mn
USD Mn
12Copyright © 2016 Tech Mahindra. All rights reserved.
CREATING VALUE
Copyright © 2018 Tech Mahindra. All rights reserved.
Diversified geography Diversified client base
Americas47%
Europe30%
ROW23%
389
154
83
>$1 Mn
>$5 Mn
>$10 Mn
Q3 FY 18
13Copyright © 2016 Tech Mahindra. All rights reserved.
DE-RISKING OUR FUTURE
Copyright © 2018 Tech Mahindra. All rights reserved.
Communication, 43%
Manufacturing, 19%
TME, 7%
BFSI, 13%
Retail, Transport &
Logistics, 7%
Others, 11%
Q3 FY 18
14Copyright © 2016 Tech Mahindra. All rights reserved.
DEEP CAPABILITIES ACROSS VERTICALS
Copyright © 2018 Tech Mahindra. All rights reserved.
Strong Foundationto build on
Our Digital Approach
IT2DT – A KEY CENTER PIECE OFOUR STRATEGY
Verticalized offerings aligned to biz;
Embedded Digital teams (decentralized model)
Consulting led approach
Proactive Digital Propositions in non digital projects
Make Digital mainstream & inclusive thru Trainings and Digitalization @ Tech M
Dedicated Digital Roles to bring focus & rigor
Vertical Digital Officers; Delivery Champions, Digital Enterprise Architects, Digital Consultants
Powered by a stronger extended ecosystemPartnerships | Investments
Digital footprint 1 in every 3 customers we serve
Portfolio Digital POVs; 100+ vertical and horizontal digital solutions
Our Digital Strategy has received a big Thumbs up from key Analysts & Advisors (Gartner, ISG, IDC, HfS etc.)
Copyright © 2017 Tech Mahindra. All rights reserved.Copyright © 2018 Tech Mahindra. All rights reserved.
15
Digital Culture
Crowdsourcing
Selective
Cannibalisation
Digital Portfolio
Verticals &
Sub Verticals
Engineering Services
Digital Labs
Digital Engagement
Transforming Customer
& Employee experience
Digital Ready People
Re-skilling Sales &
Technical staff
Digital Project Delivery
Digital Organisation
Process and systems
Internalise Diigital
Digital Brand
Transform the Brand
experience
Copyright © 2017 Tech Mahindra. All rights reserved.Copyright © 2018 Tech Mahindra. All rights reserved.
16
GROWTH FOCUS VIA DIGITALIZATION & AUTOMATION
DIGITALIZATION AUTOMATION VERTICALIZATION INNOVATION DISRUPTION
Transforming from information technology to digital
technologies, solutions and processes.
Connecting man and machine for operational excellence.
Building niche services to solve industry-specific
problems.
Powering new ways to work with intrapreneurship,
ecosystems and co-creation.
Reshaping organizational agility with new and emerging
technologies.
Copyright © 2017 Tech Mahindra. All rights reserved.Copyright © 2018 Tech Mahindra. All rights reserved.
17
RUNBETTER
Deliver operational
excellence
Sample outcome: %
efficiency improvement
CHANGEFASTER
Transform business
processes
Sample outcome:75%
traditional business &
25% digital business
GROW GREATER
Create new revenue
streams
Sample outcome:
Increased customer
revenues by x% through
jGTM
Taking our strategy to 800+ accounts
GROW
RUN, CHANGE & GROW
Copyright © 2017 Tech Mahindra. All rights reserved.Copyright © 2018 Tech Mahindra. All rights reserved.
18
PLATFORM – ENGAGING ACROSS CUSTOMER LIFECYCLE
Telecom Retail / e-Tail / CPG BFS Manufacturing
OMSCAP
Smart Offers MDSSmart Offers
SURE
Field Quality & Cost Control -
FQCC
Tax PlatformAfter Market Service
Management
IT Managed Service
Predictive Insights & Analytics
Customer Experience Transformation Framework
PRISM
Verticalization – BFSI, HLS, Retail, Comms Expected new platform additions
Copyright © 2017 Tech Mahindra. All rights reserved.Copyright © 2018 Tech Mahindra. All rights reserved.
19
Machine Learning/ Robotics
Mobility
AR/VR
IoT
Design Thinking
Co-Innovation
Academia Connect
Rapid Prototyping
5 IP’s
3 Countries
5+ Makers Lab
“Learn to define, refine and validate a human centered approach of innovation through design thinking”
CONNECTED INNOVATION
Copyright © 2017 Tech Mahindra. All rights reserved.Copyright © 2018 Tech Mahindra. All rights reserved.
20Copyright © 2016 Tech Mahindra. All rights reserved.
Americas
46.9%
Europe
29.8%
Rest of the World
23.3%
PERCENT OF REVENUE
**above is a representative list of countries we are present in**
DELIVERING IN 90 COUNTRIES
Copyright © 2018 Tech Mahindra. All rights reserved.
21Copyright © 2017 Tech Mahindra. All rights reserved.
OUR CONNECTED CUSTOMERS
3 OF TOP 10in Financial Services
5 OF TOP 10 in LifeScience
4 OF TOP 10HealthCare Equipment
9 OF TOP 10 in Automotive
5 OF TOP 10in Consumer Goods
5 OF TOP 10in Discrete Industry
5 OF TOP 10in SemiConductors
4 OF TOP 10in ISV’s
2 OF TOP 5in Health
Insurance
2 OF TOP 10 in Insurance
4 OF TOP 10Aerospace and
Defence
5 OF TOP 10 in Chemicals
2 OF TOP 10in Process
Manufacturing
2 OF TOP 10in Media and
Entertainment
4 OF TOP 10in Banking
6 OF TOP 8in Communications
Equipment
8 OF TOP 10in Communications
Services
6 OF TOP 10in Conglomerates
4 OF TOP 10in Discrete-E&E
and others
18 iGREENFIELD
implementations in
Communications
2 OF TOP 10in Oil and gas
Copyright © 2018 Tech Mahindra. All rights reserved.
22Copyright © 2017 Tech Mahindra. All rights reserved.
Well done to all - this is a jewel in the global sourcing
crown ! In particular I am pleased to see the ZERO
ATTRITION that we have had and long may it
continue.
- Ian Symington , Program Director , BT
We would like to compliment the
PROFESSIONALISM, ENTHUSIASM
AND CAPABILITY of the Tech Mahindra team. -
World's largest vehicle manufacturer
Vodafone and Tech Mahindra have maintained a
TERRIFIC ENGAGEMENT AND
GENUINE RELATIONSHIP, through Tech
Mahindra's rapidly transitioning Managed services.-
Benoit Hanssen, CTO, Vodafone Hutchison Australia
CUSTOMER SPEAK
Copyright © 2018 Tech Mahindra. All rights reserved.
23Copyright © 2017 Tech Mahindra. All rights reserved.
OUR CONNECTED PARTNERS
STRATEGIC ALLIANCES
COMMUNICATION ALLIANCES
Copyright © 2018 Tech Mahindra. All rights reserved.
24Copyright © 2017 Tech Mahindra. All rights reserved.
OUR CONNECTED PARTNERS
… and
more
… and
more
VERTICAL/CDG ALLIANCES MOBILITY+BI+IMS+CLOUD ALLIANCES
Copyright © 2018 Tech Mahindra. All rights reserved.
25Copyright © 2017 Tech Mahindra. All rights reserved.
115,200+ ASSOCIATES
29 YEARS AVERAGE AGE
3:1 GENDER DIVERSITY
60 NATIONALITIES 360 degree L & D
Young CEO
1000 Leaders
Higher Education
Support
Aspirations to
Achievements
CONNECT
IRIS
MyBeat Plus
KEE
Intrapreneurship
Program
New Approaches &
Breakthrough Solutions
CO-CREATE
JOSH
Family Connect
Wealth of Wellness
Tech Mahindra
Foundation
Seamless Blending of
Life & Work
CELEBRATE
OUR CONNECTED CULTURE
Copyright © 2018 Tech Mahindra. All rights reserved.
26Copyright © 2017 Tech Mahindra. All rights reserved.
10 locations, 9 states/union territories across India
100,000+ direct beneficiaries, 500,000+
secondary beneficiaries – over 15,000 youth in
jobs with India’s most reputed brands at
average monthly salaries ranging between INR
8,000 & 12,000
450+ activities, 9500+ volunteers, 43,000+ hours
OUR CONNECTED SOCIETY
Copyright © 2018 Tech Mahindra. All rights reserved.
Copyright © 2016 Tech Mahindra. All rights reserved. 27
Our Merger & Acquisition Journey
Apr 2014 Nov 2014 Jan 2015 Dec 2015
Legendary styling brand
behind Ferrari, Alfa
Romeo, Peugeot and
others to propel Tech
Mahindra into the future
of styling
Niche consulting and
services company with
worldwide presence
specializing in Private /
Wealth, Commercial and
Retail Banking solutions
Largest independent
global Network Services
leader Majority stake in big data
analytics start-up Fixed
Stream Networks Inc.
May 2016
Strengthens BFSI
practice by access to IP
and platform which
helps automate end-to-
end processes in the
lending, investments
and insurance market.
Specialises in digital
transformation and
innovation, helping
organisations change in
the new customer centric
digital world
June 2016 Mar 2017
Strengthen position in
Healthcare provider
space and give access
to marquee customers
and healthcare
consultants
Copyright © 2018 Tech Mahindra. All rights reserved.
28Copyright © 2017 Tech Mahindra. All rights reserved.
RECOGNITION
Tech Mahindra retains ranking in Dow Jones Sustainability Index
2017; one of the only 4 Indian companies to make it to Dow Jones
Sustainability Index (DJSI) World Ranking 2017.
BIO included in top 100 Digital Agencies 2017. The Top 100 Digital
Agencies report is the definitive listing of the UK's largest digital
agencies
Featured as “Niche Players” in Gartner Magic Quadrant for Data
Center Outsourcing and Infrastructure Utility Services, Asia/Pacific.
Featured in Gartner report “Competitive Landscape: Cloud Service
Brokerage.”
Tech Mahindra has been positioned in the category of “Star
Performers” within the Everest Group IT Outsourcing in Global
Banking – Service Provider Landscape with PEAK Matrix™
Assessment 2017
TechM gets Digital Transformation service provider of the year-
Telecom 2017 from Frost and Sullivan
Listed A in the CDP’s Carbon Disclosure Leadership Index 2016 –
one of only 2 Indian companies
Copyright © 2018 Tech Mahindra. All rights reserved.
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Copyright © 2016 Tech Mahindra. All rights reserved.
Connected FutureVisit us at www.techmahindra.com
Copyright © 2018 Tech Mahindra. All rights reserved.
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