creating dissonance: overcoming organizational bias toward software testing

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Overcoming Organizational Bias towards the Value of

Software Testing

creating

DISSONANCE

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CULTURE

EATSSTRATEGYFOR BREAKFAST

Ford Motor Company

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Bias is an inclination

to present or hold a partial perspective at the expense of (possibly equally valid) alternatives.

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prejudice?

bias?OR

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testing is…TOO SLOW

DOESN’T UNDERSTAND OUR BUSINESS

UNNECCESARY

EXPENSIVENOT TECHNICAL

NEEDS TO BE AUTOMATED

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developers

consultants

TEST TOOL VENDORS

agile

outsourcing

x-treme programming

RUP

DSDMV-Modelscrum

certification

RAD

TDD

LEAN KANBAN

testmaturitymodels

metrics

Cost

processimprovement

YOUQuality

of

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creating

DISSONANCE

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NOYES

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get connected…

…peers

…experts

…community

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YOUWILLFAIL

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get educated…

…business

…leadership

…drive

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YOUWILLFAIL

usually

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start a movement…

…values

…objectives

…principles

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YOUWILLFAILless often

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Changing culture is HARD!

1. determine your value system

2. define principles underpinned by your values

3. create objectives aligned to your business

4. be continually self reflective

5. do not accept mediocrity

(but if you want to do it anyway…)

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MANAGE

EXPECTATIONS!

YOUROWN

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Thank you!http://qualityremarks.com

@keithklain