creating online engagement

Creating Online EngagementThe benefits of face-to-face training at a distance

David Gardner, CEO VenueGendgardner@venuegen.com

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Cost Savings (Reduced travel/time costs)Better Knowledge Transfer (Shorter, more frequent sessions)

Leverage Content (Use existing ILT material)

* 2010 SOIR Report

Industry Shift:

23% Increase in Online ILT*

the

PROS

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Industry Shift:

23% Increase in Online ILT*• Less Engaging

(Ranked #1 VILT Problem)

• Less Personal(Field staff less connected)

• Weaker Outcomes (Less effective than face-to-face)

the

CONS

* 2010 SOIR Report

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Reason for Cons:

Available tools were not designed for online ILT

Learners using web conferencing tools are not even viewing the shared content window over 60% of the time. - ASTD 2010 Report

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Reason for Cons:

Available tools were not designed for online ILT

Web Conferencing• Passive, non-engaging• Built for one-way broadcasting• Limited content integration

Video Conferencing• Limited scalability (8-9)• Requires extra hardware• No sense of presence

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IsolatedPassive

PowerlessDisengaged

Tired

Web Conference Broadcasting

Model

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Presence creates a continuous feedback loop

Immersive Participating

Model

Present Engaged

EmpoweredParticipativeEnergized

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How would you rather spend the next eight hours?

Web Conference Broadcasting

Model

Immersive Participating

Model

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Superior sense of presence =

More engaged learners=

Better learning outcomes*

*VenueGen Whitepaper: Crucial Elements for VILT Engagement

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•See who is talking and to whom•See where others are looking•Here voices directionally

Communication of

Focus

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•Not a passive bystander•Choose where you look•Communicate non-verbally

Learner Empowerment

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•Recognize others on sight•Memorable “face-time”•Feel the human element

A Personal Experienc

e

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Reclaiming the tools trainers once wielded • Walk around while

talking• Wait for everyone to look

up• Have learner present up

front• Compare work side-by-

side• Look someone in the eye• Vote with laser pointers• Affirm someone by

nodding • Role play• Point at someone• Make a quizzical

expression • Give awards• Applaud for someone • Change the venue etc…

Web Conferencing

Immersive Virtual Classrooms

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“Web conferencing for ILT is just speaking into the abyss and hoping for the best…”

- Xerox Trainer

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Game Changer: Breaking the Technology TrendFace-to-face engagement, as practical as web conferencing

Most Engaging

Least Engaging

Fewest Obstacles

MostObstacles

AudioConferencing Web

Conferencing

Video Conferencing

TelepresenceRooms

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Superior Content Integration Spread content out side-by-side Multiple users can present content at the same time Unique content platform requires 80% less

bandwidth

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“Using any other modality is like viewing content through a straw”

- Learner at Takeda Pharmaceuticals

• Must be browser-based (no admin rights required/firewalls)

• Must be extremely simple to learn and use• Must produce reasonable graphical fidelity • Must include immersive presentation training

Other Considerations…

• Need not mirror your physical facilities• Need not include custom simulators/scripting

…& Non-Considerations

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dgardner@venuegen.com

Email me for a complementary VenueGen account and hands-on

immersive environment demonstration

Questions and

Answers