csc myworkstyle user self service j. fitzgerald stewart · 9 challenges •offering needed rich,...

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1

CSC MyWorkStyle User Self Service

J. Fitzgerald Stewart

2

Who is CSC?

3

CSC Transformation:Two Sector-focused Pure Players

4

CSC – U.S. Public Sector: Industry-leading Platform

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CSC – Global Commercial: Global leader in IT Services

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CSC MyWorkStyle

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CSC MyWorkStyle – Next Generation Workplace

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CSC MyWorkStyle (Cont’d)

• Evergreen, Hybrid-enabled utility service

• Developed with leading industry partners

• Delivering business outcomes including

– Reduced cost to deliver end-user applications

– Improved customer service

• Enabled through

– Self Service

– Webscale Automation & Orchestration

– Reduced risk/increased compliance

• Proven at scale

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Challenges

• Offering needed rich, intuitive self-service and fulfillment

automation able to easily integrate with other offering

technologies and supporting ITSM Tooling

– Evaluated multiple competitive products

• Business Technology (CSC’s Internal IT) needed

– Improved software licensing, reporting, and compliance

capabilities

– Reduced costs

• To deliver end user applications to physical, virtual, mobile devices

• To avoid costs associated with purchasing additional (potentially unneeded)

licenses

– Improved customer intimacy and responsiveness

10

Value to CSC

• Increased sales

• Improved compliance

• Reduced costs

• Improved responsiveness to business

• Improved time-to-delivery

11

CSC MyWorkStyle User Self Service

J. Fitzgerald Stewart

Thank You

13

Questions?

1 Watch the App Portal demonstration:

www.flexerasoftware.com/app-portal

Contact your Flexera representative or Business Partner to find

the best next step for you

North America: 800-809-5659

Europe, Middle East & Africa: +44 (0) 870 873 6300

Asia-Pacific: +61 3 9895 2000 (800) 809-5659

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3

Download the white paper:

Creating a Well-Stocked, Well-Managed Enterprise App Store

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