curriculum vitae 2014auds

CURRICULUM VITAE AUDREY ANNE GEORGE DOB: 18/12/73audsabz@yahoo.co.uk

Mobile: +62 813 82489911 JAKARTA INDONESIA

I have lived abroad for the past 10 years in Indonesia, Holland, UAE and Oman, I’ve learnt so much about different cultures and am an expert on relocating. I am expecting to return to UK shortly and am very keen to return to work. I have been a fulltime mum to my daughter during this time. I am extremely organised and adaptable as a result of this.

EXPERIENCE : Extremely reliable and dependable.Good interpersonal skillsGreat team workerLogical and methodical approach to tasks and objectivesHigh integrity, diligent and conscientiousExcellent PC skills – especially ExcelWorking underpressure and meeting deadlinesMonitoring, recording and reportingVery accurate work – e.g Submitting mortgage applicaitions, balancing ATM’s etc.Achieving sales targetsDealing on a one to one basis with the public and ensuring confidentialityProducing weekly newsletters for branches in my region Excellent customer service

EMPLOYMENT:

(1) PA to Regional Manager/Asst Regional Co-ordinator Dates: 31 August 2002 – 1 July 2006The Royal Bank of ScotlandAberdeen

In this role I provided administrative service to the Regional Manager. My tasks included:Manage the RM’s diary proactively, arrange travel, organise meetings and conferences. Monitor emails and deal with telephone calls and ad-hoc communications. Minute meetings and circulate meeting papers. Track Area Managers actions and ensure they are completed on time. I also worked very closely with the Regional Co-Ordinator working on projects to increase income for the Region. I used to be responsible for the weekly collation of sales performances from the Business, Premium and Personal channels from 50 Branches.I have demonstrated that I have the ability to work consistently to high standards and to have good interpersonal/communication skills. A flexible and adaptable ‘can do’ attitude and the ability to cope under pressure in a calm and professional manner are required. I’m able to deal with situations of a confidential/sensitive nature. Working on my own initiative and paying attention to accuracy/detail was essential. I gained a lot of experience in working with Excel.

(2) CUSTOMER SERVICE OFFICER Dates: 3 August 2008 – 31 Augsut 2002The Royal Bank of ScotlandLerwick, Shetland.

Previous to being the PA I worked in a branch for four years as a Customer Service Officer. It was my responsibility to provide an efficient and courteous service to customers, providing advice, assistance and direction as required. My work was very varied and I worked in all departments of the bank and I had the role of Deputy Mortgage Adviser. My role included having to achieve sales and sales leads targets.

(3) Sales Assistant Dates: 29 October 1996 – 31 July 1998Boots the ChemistCommercial StreetLerwickShetland

My responsibilities included managing the shop, the role of in store co-ordinator and doing the accounts and banking.

(4) Receptionist Dates: 19 March 1996 – 27 October 1996The Shetland Hotel

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Holmsgarth RoadLerwickShetland

My responsibilities included the taking of reservations, processing and balancing of departmental accounts, daily banking, switchboard duties, computer operator, typist and general office duties.

(5) Administration Assistant Dates: 8 June 1992 – 15 February 1996Scottish Natural Heritage9 Culduthel Road Inverness

I provided sole administrative support for eighteen members of staff. I was responsible for reception and switchboard duties, stationery, conference room facilitating, travel and accommodation requirements, mail, filing and other general office duties.I gained experience Word, PowerPoint and Excel.

Education: Dingwall Academy Dates Attended: 1985 - 1990Ross-Shire

Inverness College of Further & Higher EducationInverness Dates Attended: 1990 – 1991

Qualifications : SCE Ordinary Grade ArithmeticSCE Ordinary Grade ComputingSCE Ordinary Grade English

CEMAP Part 1 (Certificate in Mortgage Advice and Practice)

Scotvec Modules:Business Statistics Communications 1 – 3Considerations for Self-Employment Economics of the MarketFinancial Record Keeping 1 – 2 FrenchGerman 1 – 2 Health and Safety in the WorkplaceIntroduction to Behavioural Science Law in EmploymentMacro Economics Marketing

Media Studies People and PoliticsYoung People and the Law

Interests : I am very keen on exercise, especially running. I like to compete in 5k and 10k races. I enjoy learning about the culture in all the countries I live. I also enjoy reading and cooking.

References : Available on request

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