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© 2014 Pegasystems Inc. 3
OVERLY COMPLICATED SYSTEMS
DISJOINTED CUSTOMER EXPERIENCE
INABILITY TO ADAPT
EMPLOYEE PRODUCTIVITY
REVENUE
© 2014 Pegasystems Inc. 12
The Power to Simplify
Thanks for calling, Ms. Connor. Your next payment is due August 15th. How else can I assist you today?
© 2014 Pegasystems Inc. 19
Leadership for the Digital Enterprise • DECISIONING • CASE • MOBILE • CLOUD BUSINESS PROCESS • SOCIAL • INTEGRATION • ANALYTICS
#1 IN CASE MANAGEMENT
LEADER IN CRM
PEGA
PEGA PEGA
PEGA
LEADER IN Mobile Apps
© 2014 Pegasystems Inc. 20
Jeff Foley
Director, Product Marketing
Customer Service Solutions
Jeffrey.Foley@pega.com
linkedin.com/in/jjfoley
twitter.com/jjfoley
Visit Pega at Booth #2
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