customer experience & outcomes · switching and fade-to-lock capabilities enterprise...

Customer Experience

& Outcomes

Dale Trudeau

Manager of IT Operations

OUR SPEAKERS

Carl Jaspersohn

Associate Director of Infrastructure

Nutanix at Imprivata

Dale Trudeau

Manager of IT Systems

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Imprivata enables healthcare securely by establishing trust

between people, technology, and information.

v28

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Imprivata OneSign Imprivata Confirm IDImprivata Identity

GovernanceImprivata

PatientSecureImprivata Cortext

Healthcare’s trusted single sign-on and virtual desktop access platform

• Usernames and passwords

replaced with a single

badge tap or fingerprint

scan

• Integrated clinical workflow

automation for every major

EHR and virtual desktop

infrastructure

• Unattended systems

secured with fast-user

switching and fade-to-lock

capabilities

Enterprise multifactorauthentication purpose-built for healthcare

• Most comprehensive

EPCS solution

• Invisible security via

innovative and convenient

authentication methods

• Improved security via

strong authentication for

remote network access,

cloud applications, medical

devices, and other

workflows

Healthcare’s leading identity governance and compliance management solution

• Automated identity management processes

• Strengthened enforcement

of security policies and

compliance management

• Role-based provisioning

providing clinicians

appropriate system access

on day one

Leading positive patient

identification solution

• Improved patient safety

with 1:1 biometric link

between patients and

their medical records

• Increased revenue

capture through fewer

denied claims

• Prevent duplicate

medical records and

overlays to improve

data integrity

Securecommunications tailored for clinical environments

• Comprehensive pager replacement for robust care team communication

• HIPAA-compliant messaging for secure communication of PHI

• Improved clinical productivity with streamlined, context-rich communications

Imprivata product portfolio

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Our Challenges

• Typical 3 Tier environment and the management challenges that come with it

• Aging Compellent SAN

• Mix of older Dell and Cisco UCS for compute

• Growing resource demands by the Engineering/QA teams were becoming harder to meet

• It was time for an overall evaluation of our infrastructure

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The Selection Process

• We performed a small POC of Nutanix (3 Nodes) and had many meetings with VCE about Scale-IO

– vSAN was not an option for us as we needed the potential to run a number of hypervisors.

• The manageability and performance of Nutanix was very impressive in our POC.

– I kept hearing from one of my Engineers “THIS IS SO FAST!”

• Ultimately it came down to cost and the fact we were never given a chance at a true POC of Scale-IO

Why We Chose Nutanix

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Our Initial Configuration: 3 Clusters Prod, Eng & VDI

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New Additions since Go Live

New Cluster Currently on order:

3 Nodes

Dell XC640

Running Hyper-V

We have also added

two Acropolis File

System (AFS)

environments.

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• How WTG and Nutanix helped us achieve a no down-time datacenter move from Boston to Needham

Success Story

Questions?

Carl JaspersohnAssociate Director of

Technical Infrastructure

VxRail Implementation

Who is the BAC?

• Boston Architectural College (BAC)

• Independent design college in Boston’s

Back Bay

• Open admission school with a goal to diversify

the design professions

• 97 percent of all BAC students were employed

in their field at the time of graduation

the-bac.edu

Where Were We?

• Traditional 3-2-1 virtualization

stack

• 1gbe iSCSI Equallogic storage

with 7200rpm drives

• Needed to virtualize our

primary database server

the-bac.edu

What Did We Do?

• 3-node all-flash VxRail cluster

• First VxRail deployment that used Winslow’s Professional Services team (Thanks Nathan and Francis!)

the-bac.edu

How Did It Go?

GREAT!

• No Downtime During VM Migration!

• Ability to virtualize other physical servers as they approach the end of their warranties.

• Awesome deduplication/compression!

the-bac.edu

How Did It Go?

What Could Have Gone Better?

• Problems deploying ESRS

• VxRail Manager ability to pull status information

on physical node hardware stopped working

• One 10g switch port the VxRail cluster utilizes

died after everything else was resolved

the-bac.edu

What’s Next?

• 4th Node

4TH NODE

Questions?

the-bac.edu

THANK YOU!