customer service through the facility
Post on 26-Jan-2017
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© 2015 Cultura Technologies, LLC, its subsidiaries and affiliates. All rights reserved.
Your business is important to your customers.
They count on you to help them glide quickly and efficiently
through your grain business.
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They will
go
somewhere
else
They will
tell others
about their
negative
experience
and/or
© 2015 Cultura Technologies, LLC, its subsidiaries and affiliates. All rights reserved.
Customer Service through Your Facility
3
Automating part or all of your grain
business makes your world more
efficient.
But what about
your
© 2015 Cultura Technologies, LLC, its subsidiaries and affiliates. All rights reserved.
Customer Service through Your Facility
4
A customer’s experience is a
direct
on your business.
© 2015 Cultura Technologies, LLC, its subsidiaries and affiliates. All rights reserved.
How do you ensure a good experience?
Know your customers’ needs and not only meet them, but
anticipate and exceed them.
You can do this throughout your facility!
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© 2015 Cultura Technologies, LLC, its subsidiaries and affiliates. All rights reserved.
Creating Scale Tickets
6
Automating ticket
creation reduces the
risk of error from
manual entry.
No more
handwritten
tickets!
© 2015 Cultura Technologies, LLC, its subsidiaries and affiliates. All rights reserved.
RFID Reader– Captures Even More Data
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Cards stay with the truck, so just a swipe of
the card captures all essential info.
Instantly identifies hauler & tracks load
through facility.
Drivers
stay in the
trucks
Traffic KEEPS
MOVING!
© 2015 Cultura Technologies, LLC, its subsidiaries and affiliates. All rights reserved.
Message Boards: the Great Communicators
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Drivers
know at a
glance where
to go
Boards validate
ticket information
& communicate pit
location
© 2015 Cultura Technologies, LLC, its subsidiaries and affiliates. All rights reserved.
Outside Printers: Convenient Time-savers
Drivers can stay in their
vehicles, saving time
Traffic keeps moving
Cuts ticket time to
about one minute
Scale operator can focus
on other tasks, not
ticket distribution
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Driver can grab
a ticket without
leaving the
truck
© 2015 Cultura Technologies, LLC, its subsidiaries and affiliates. All rights reserved.
Scale Automation = Improved Customer Service
for YOU and YOUR CUSTOMERS!
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