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CalWARNEmergency Preparedness and Response:
What Can We Learn from Hurricane Sandy?
May 30, 2013
California Water Association
jim_wollbrinck@sjwater.com
What is a CalWARN & Why Should I
Care?
� California Water/Waste Water Agency Response Network
� State Wide Network of Water and Waste Water Utilities
� Mission:� To support and promote statewide emergency
preparedness, disaster response, and mutual assistance matters for public and private water and wastewater utilities
� Be There…WHEN NEEDED!
What Got Us Here - Lessons Learned
� 1991 Tunnel Fire (aka: East Bay Hills Firestorm)
� 1994 Northridge Earthquake
� 1997/98 El Nino Storms and Floods
� 2001 Terrorist Attacks
� 2005 Hurricane Katrina
� 2007/08 Wildland Fires
� 2010 El Mayor Earthquake
� Superstorm Sandy
1991 Tunnel Fire� Firefighters Over-drafted System
�Unaware of water system zoneso More pressure and volume
�Staging Area had adapterso Not given to mutual aid
� Inconsistent Field Command
� SB 1841, Petris:�Standardized Emergency Management System
(SEMS)
�Color Coded hydrants
�Water Systems Emergency Plans
� Governor’s OES After Action Report
4
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CalWARN Initiative• Three Preceding Bay Area Events
– 1989 Loma Prieta EQ
– 1990 Freeze
– 1991 East Bay Hills Firestorm
• 1991 East Bay Firestorm Blue Ribbon Report
– State Office of Emergency Services Review
– Evaluated cause of fire, response and improvements
– Recommended Water Mutual Aid Program
• Action– Polled largest 150 water utilities; received 55 Responses– VA: 20 yes; 31 no; 4 no response – Emergency plan: 23 yes; 32 no– Training: 31 yes; 20 no; 4 no response– MA agreement: 12 yes; 43 no
What resources are shared with WARN?
� Qualified Personnel and Equipment (Portable)
� Operations
� Maintenance
� Management
� Customer Service
� Laboratory
� Treatment
� IT (SCADA, GIS, Enterprise)
WARN Bridge� Includes public AND private utilities
� Operates utility to utility for small, local or large events – must coordinate with emg mgt
� Reduces the response “gap”
Initial Emergency
LocalMutual AidAgreement
StatewideMutual Aid Asst.
Intrastate WARN Activation
Emergency Occurs
Recovery
1994 Northridge Earthquake
� Damage Debilitated Water Systems
� Water Became Significant Need
� Los Angeles County EOC
� Established a Water Czar position
� Coordinated water delivery
� Security required in Simi Valley
� Need documented in State OES Potable Water Plan
� Homeowners
� Unable to inhabit home until water restored
8
1994-2005
� CalWARN Goes to Sleep
� Limited Use
� Documentation Ages
� No Standard Operating Procedures
� Original Brain Trust…Starts to Retire
9
The Move to Revitalization
� Emergency Potable Water Guidance� BAESIC Developed
� 2005 Bay Area Assessment
� 2007 Adopted
� 2008 Golden Guardian Exercise
Utilities Helping Utilities� Associations met Nov
2005� Lessons learned from
Katrina
� How mutual aid had been successful
� How to facilitate mutual aid
� Common Understanding� Support the effort
� Move forward together
� Mutual aid is key
Utilities Helping Utilities
� Put the Policy Statement into motion
� Utilities Helping Utilities Action Plan� Outlines 10 key steps in
the formation of a WARN
� Includes sample agreement that satisfies NIMS and comparative assessment of existing WARN programs
The National Effort (April 2006)
WARN – 12 months (May 2007)
WARN – 18 months (Jan 2008)
WARN – 25 months (June 2008)
WARN Feb 2009
WARN Status March 2011
WARN State
Agreement Pending
Steering Committee
Leadership Team
Workshop
* AL, AZ, MA, NH, NV - Signed or draft agreement does not directly include private utilities.
National Capital Region
“The WARN Ultimatum”
WARN State
Agreement Pending
Steering Committee
Leadership Team
Workshop
* AL, AZ, MA, NH, NV - Signed or draft agreement does not directly include private utilities.
Revitalization – The State Effort
Golden Guardian 2008
Lessons Learned and SOP’s
� 2009 – Stakeholders Meeting
� Lessons Learned
� Brain Storm
� Develop the Joint Water Task Force
� Develop Standard Operating Procedures
� 2009-2010 REOC Completed
� 2010-2011 Op Area Completed
� 2011-Present: Op Area to Utility Level (Santa Clara County)
JWTF – Down to the Op Area
Joint Water Task Force (‘08-’13)� Emergency Management Success for Water Issues Relies on
� Representation at State
� Representation at Region
� Representation at County (Op Area)
� Joint Water Task Force and Cal EMA
� Representatives from
� Utilities at local and county
� Cal EMA
� Developed draft document that proved useful during So Cal EQ response
� Checklist for position at each level
Water Sector EOC Specific Position� CSTI – (2010)
� Course curriculum and training registration� Direction from Ca Department of Public Health, Water
Division� Funding from US Environmental Protection Agency, Region
9, Water Security� Eight hour, 1 day course, G611 Certificate, Credentialed
� Registration– (2011)� May 24, Sacramento� May 26, Los Angeles
� Exercise, June 1� Train the Trainer, June 21
Current Status
SOP Complete
SOP Complete
SOP Complete
SOP Final 2013
SOP Final 2013
Regional Tested
GG2013 Exercise
GG2013 Exercise
Regional Tested
Regional Tested
Regional Tested
Successful Uses of WARN� CalWARN
� Northridge Earthquake, 1994� El Nino Storms, 1997/8 (Minimal Use)
� Sonora Fires, 2001 (Minimal Use)
� Southern California Fires, 2007 (Minimal Use-Revitalize)
� Baja California EQ, 2010 � COWARN
� City of Alamosa Salmonella outbreak, 2008� FlaWARN
� Hurricanes Katrina, Wilma and Rita, 2005� Tornadoes, 2007
� ORWARN� Detroit Blizzard 2008
� TNWARN, INWARN, KYWARN, AKWARN� Ice Storm February 2009
� TXWARN� Rain Storms and Hurricane Humberto, 2007� Hurricane Dolly and Ike, 2008
� East Coast Superstorm Sandy 2013
This list includes only the major
documented cases of WARN
activation
Easter Sunday Sierra El Mayor EQ
� Sunny day at 4:30 pm
� 7.2 R magnitude earthquake
� 90 miles south of border
� Damage along rivers that feed the Salton Sea
� Impact on six water/wastewater utilities, most significant:�Imperial Irrigation District
�Calexico
� CalWARN�Staffed “Water Sector” position at
2010 Sierra El Mayor Earthquake� Impact in Imperial County
� Water and wastewater systems
� Population reduced water use
� Potential loss of $3 billion/yr industry
� Required Coordination
� City, Operational Area, Region
� Delivery of:
� Portable water treatment system
� Potable water (potential)
� Damage Inspection Continued
� Potential for complete water loss to county
� System installed in 1910 and delivers to all water utilities
Recognition� International Association of Emergency Managers
�Partners in Preparedness Award, 2006
� National Emergency Management Association (NEMA)�Recognized WARN as a best practice�Emergency Management Assistance Compact (EMAC)�WARN occupies seat on Advisory Council� International Association of Fire Chiefs and Police Chiefs
Association are implementing a “WARN”model
� Federal Emergency Management Agency�NIMS Integration Center maintains copy of WARN
agreement�Recognized WARN as model public/private integration
agreement
Common Lessons Learned (LL)� Lack of Coordination
� Impact to water system
� Where to get water for� Firefighting
� Public Health
� Proclamation/Declaration
� Public Information
� Recovery� Return to homes
� Return of Business
� Return of economy
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LL – Superstorm Sandy*� Mutual Aid
� Intrastate
� Increase Participation in WARN
� Interstate
� Increase Understanding of EMAC
� Flowchart Process
*Superstorm Sandy After Action Report: http://tinyurl.com/water-SSSandy-AAR
NAWC Webinar: http://tinyurl.com/sandyaar
LL – Superstorm Sandy*(Continued)
� Coordination
� State/County/City EOC
� Water represented**
� Water/Energy/Telecom Nexus**
� Must Coordinate Restoration Efforts
� Fuel Coordination and Prioritization**
� Site Access
� ID to Access Effected Areas
**CalWARN Completed or In Process
*Superstorm Sandy After Action Report: http://tinyurl.com/water-SSSandy-AAR
NAWC Webinar: http://tinyurl.com/sandyaar
LL – Superstorm Sandy*(Continued)
� Situational Awareness
� Develop Damage Assessment Documentation and SOP’s**
� Common Operating Picture
� Next Section
� Communications
� Interoperable Communications
� Always and Issue!!!
**CalWARN Completed or In Process
*Superstorm Sandy After Action Report: http://tinyurl.com/water-SSSandy-AAR
NAWC Webinar: http://tinyurl.com/sandyaar
Original WARN Website
WARN 2.0
WARN 3.0� Phone/Email Auto-
update Functionality
� Update and Expand Resource Typing
� Improve Search Function
� Prep for Future Advancements� Utility Mapping &
Contact Coordination
� Inter-WARN Connections
Productive Paranoia Paranoid behavior is enormously functional if fear is
channeled into extensive preparation and calm,
clear headed action. ~Jim Collins, Great by Choice
Productive Paranoia. Collins categorized successful leaders as "paranoid, neurotic freaks." They are always preparing for when, not if, the next big disruption is going to happen. They may be preparing for the worst -- one company he studied prided itself on predicting the majority of the recessions in the past several
decades -- but their pessimism pays off.
CalWARNEmergency Preparedness and Response:
What Can We Learn from Hurricane Sandy?
May 30, 2013
California Water Association
jim_wollbrinck@sjwater.com
Thank You
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