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Department of Campus Recreation
Annual Report
2015-2016
1
Overview
The Department of Campus Recreation provides a variety of recreation and fitness programs and services, as
well as manages and operates the Campus Recreation and Wellness Center and other recreation facilities
including Gertner and CRWC Fields and 6 tennis courts which serve the UH community. These facilities,
programs and services provide healthy outlets for students to build community, be involved, and develop life-
long healthy behaviors. The Department is comprised of fitness, intramural sports, sport clubs, aquatics,
informal recreation, and outdoor adventure program areas with each providing a variety of activities to meet
individual student needs.
Mission
Campus Recreation provides the UH community an inclusive environment that cultivates the development of
life skills through engaging and meaningful recreation programs, facilities and services.
Goals (Addendum A FY16 Strategic Priorities)
1) Marketing & Communications -Build a positive image and increase University community awareness
of programs and services and share our “story”.
Expand marketing plan to extend campus reach - DSAES SI 5a- Status – Complete/Ongoing
Implement new Campus Recreation tagline - DSAES SI 5c- Status - Complete
Expand Campus Recreation Street Team to increase and improve marketing efforts and expand use of
social media- DSAES SI 5b- Status – Complete/Ongoing
Identify and market the aquatic facilities to outside stakeholders - DSAES SI 2b- Status –
Complete/Ongoing
Develop and implement CR branding around facility (logo, tagline, etc.) - DSAES SI 5a- Status
Complete/Ongoing
Research and incorporate the use of digital media displays in CRWC - DSAES SI-5c-Status - Ongoing
Develop process for comprehensive listserv of student participants (opt-in) - DSAES SI 5c- Status – In
Progress
Explore and sell ads on Neptune & within CRWC- DSAES SI 2d- Status – Postponed
2) Development - Foster an environment that supports student and professional development with a
commitment to success for individuals and the University
Develop a structured internship program in collaboration with academic departments - DSAES SI- 6a-
Status – In Progress
Develop culture of consistent student official involvement at local, regional and national officiating
camps for basketball and football - DSAES SI 2c- Status – Complete/Ongoing
Work with Texas Association of Sports Officials for trainings & certificates- DSAES SI 2c- Status:
Complete/Ongoing
Create a Sport Club Council to support sport club leadership and operations - DSAES SI 1d- Status:
Complete
Review & adjust student staff positions & responsibilities - DSAES SI2a- Status: In Progress
Develop a Student Leadership Council - DSAES SI 1c – Status: In Progress
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Revise all staff training and position-specific training to connect department values to NIRSA/NACE
employable skills - DSAES SI 2a- Status: Complete/Ongoing
Host or apply to host workshops, conferences, and events - DSAES SI 2c – Complete/Ongoing
Develop and implement a plan and calendar of activities/opportunities for professional staff – DSAES
SI2c– Complete/Ongoing
3) Facilities - Actualize and leverage facilities to support a vibrant campus community
Research and implement use of tablets into daily operations - DSAES SI4b- Status – In Progress
Execute Capital Equipment Replacement Plan - DSAES SI 2b – Status – Complete/Ongoing
Implement new Recreation Management Software - DSAES SI 2e- Status: Complete
Implement online registration processes - DSAES SI 2e-Status: In Progress
Install ceiling suspended basketball goals to improve operational efficiency -DSAES SI 2b-Status:
Complete
Purchase and install new badminton equipment and floor sleeves to better support sport club and open
recreation participants - DSAES SI 2b- Status: Complete
Develop lifecycle and replacement plan for all Outdoor Adventure program equipment – DSAES SI 2b-
Status: In Progress
Research and construct leisure pool shade structure to support events and activities on the leisure pool
sundeck - DSAES SI 2b- Status: Postponed
Execute annual projects/purchases on Capital Facility and Equipment Replacement Plans - DSAES SI
2b- Status: Complete
Implement small group training program designed to increase comfort of women in the weight room -
DSAES SI 1d Status: In Progress
Research feasibility to convert MP 6 into a more functional and intentional space to support fitness
programs for under-represented populations - DSAES SI 3c- Status: Complete
Establish field maintenance program to improve and protect the playing surface -DSAES SI 2b- Status:
Complete/Ongoing
Research and install biometric scanners for CRWC access along with implementation of new recreation
management software - DSAES SI 2e- Status: Complete
Research feasibility and cost of digital signage for CRWC to enhance marketing and communication -
DSAES SI 5c- Status – In Progress
Install new AV equipment in all meeting rooms - DSAES SI 2e- Status - Postponed
Replace the CRWC P.A. and sound equipment - DSAES SI 2e- Status – In Progress
4) Fiscal Management - Promote an atmosphere of transparency and fiscal responsibility
Develop a leisure pool membership for community participants who only use the leisure pool - DSAES
SI 2b- Status – Postponed
Explore feasibility to accept Cougar Card and flex cash at memberships to improve service experience
for the university student population - DSAES SI 2b-Status - Complete
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Develop a birthday party package to include both the leisure pool and climbing wall - DSAES SI 2b-
Status: Postponed
Develop a Small Group Training Program for fitness and personal training -DSAES SI 2b- Status –
Complete/Ongoing
Assess camp participants desire for new or expanded program to increase fees and benchmark other
organizations summer camp fees - DSAES SI 2b- Status: Complete
Research the possibility of usage and participant fees for certain programs to generate more revenue -
DSAES SI 2b-Status – Complete/Ongoing
Develop partnerships with external partners to create a master swim program & swim club program -
DSAES SI 2b, 6e- Status - Complete
Develop and implement a sponsorship plan for select programs - DSAES SI 6c-Status – In Progress
Explore revenue opportunities with internal and external partners - DSAES SI 2b- Status –
Complete/Ongoing
Explore other funding resources for the department - DSAES SI 2b-Status – In Progress/Ongoing
Implement paperless processes for facility reservations, program registrations and member services -
DSAES SI 2e-Status: Ongoing
Incorporate energy savings amenities throughout CRWC such as low flow faucets and toilets, motion
activated light sensors, and additional LED lights - DSAES SI 2b- Status - Postponed
Explore ways to modify the hiring process that would allow us to better utilize the federal work study
program - DSAES SI 2b- Status – Complete/Ongoing
Develop a sustainability action plan to include environmental, economic and social responsibilities and
efficiencies – DSAES SI 2b- Status: In Progress
5) Programs - Provide recreational and fitness opportunities to promote healthy lifestyles that engage the
campus community
Host non-traditional aquatic events and programs that will appeal to non-swimmers - DSAES SI 3c -
Status – Complete/Ongoing
Annually host The Cat’s Back - DSAES SI 1d-Status – Complete
Plan and implement the annual Haunted Penthouse, Crawfish Boil, and Rec Fest featuring the grand re-
opening of the natatorium - DSAES SI 1d - Status: Complete
Host NIRSA Sponsored Event - DSAES SI 2c- Status: Complete
Research and assess need for adaptive Group Fitness classes - DSAES SI 3c- Status: Postponed
Identify and support employee wellness initiatives - DSAES SI 3b- Status: Ongoing
Develop Health and Wellness Program and outreach committee - DSAES SI 3b-Status:
Complete/Ongoing
Host and/or provide various events as part of the Weeks of Welcome (WOW) program - DSAES SI 1a-
Status: Complete
Partner with CAPS to provide relevant Group Fitness programming to targeted groups of students -
DSAES SI 1d- Status: Complete
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6) Operational Processes - Cultivate an environment of personal and departmental accountability as
demonstrated through policies and procedures, reporting structure, and assessments
Restructure committees to operate more efficiently and effectively to further align with our mission and
values - DSAES SI 4c- Status: Complete
Restructure reservation organizational processes for both Aquatics and Facilities. - DSAES SI 2e- Status
- Complete
Restructure aquatic reservation, event and meet set up processes and procedures - DSAES SI 2e- Status –
Complete
Explore and implement 360 evaluations with various staff - DSAES SI 4c – Status - Postponed
Implement revised departmental Assessment Cycle - DSAES SI 4a-Status: Complete
Develop a plan and schedule for implementation of assessment results into strategic priorities – DSAES
SI 4a-Status: In Progress
Review and modify student wage scale - DSAES SI 2b – Status – In Progress
Implement biometric scanners for access - DSAES SI 2e- Status – Complete
Implement online functionality for program registrations - DSAES SI 2e-Status: In Progress
Implement paperless processes for internal operations - DSAES SI 2e- Status – In Progress
Rewrite and submit all fulltime job descriptions to HR for reclassification – DSAES SI 2a- Status:
Complete
Major Accomplishments
Facility Improvements: The Fitness Zone Project, including improved infrastructure to support
technology upgrades to equipment, new flooring, and new TV and audio platforms, was completed and
allows for improved student engagement.
o Statement: $1 million Fitness Zone Renovation Project completed
Outreach: UH Community outreach and engagement towards faculty, staff, and alumni increased 143%
with total CRWC memberships increasing from 816 for FY15 to 1,986 in FY16. This is important in
our support of UH and Division initiatives to engage the entire UH community. Collaborated with
Alumni Relations to simplify requirements and the process for alumni to purchase memberships.
Collaborated with the Provost’s Office to host new faculty and their family for an evening at the CRWC.
o Statement: 143% increase in CRWC memberships.
Student Satisfaction: UH students reported that their recreational needs are met at a significantly higher
level (p<.05) than the national average (2016 NASPA Campus Recreation Benchmark). In addition UH
student recreational “needs being met” has increased from 2013 benchmark data (mean=4.17) compared
to 2016 (mean=4.26).
o Statement: Campus Recreation better meets UH students’ recreational needs compared to the
national average.
Partnerships: As a result of new or expanded partnerships, community outreach and engagement
increased with Campus Recreation hosting 27 multi-day competitive events (14 Aquatics, 12 Sport
Club, & 1 Intramural Sports) and the creation of a Master’s Swim program. These events expose the
Department and University to thousands of visitors in addition to having a positive economic impact for
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UH and the city. New partnerships were established with Harris County Houston Sports Authority,
GULF Swimming, and Central Swim Houston. Noteworthy events included the USA and Montenegro
Olympic Water Polo practices, exhibition match, and the Paralympic Swim team prior to the Rio
Olympics, and the North American Challenge Cup Swim Meet (teams from U.S.A. and Mexico). FY16
served as the baseline for partnerships and events.
o Statement: New Campus Recreation partnerships contributed to 27 multi-day competitive
events and 1 new recreation program
Utilization Reports (Addendum B- Utilization Charts and Addendum C – Progress Card)
CRWC unique access numbers increased from 27,724 in FY15 to 40,397 in FY16 for a 46% increase
(CRWC Access Chart - Addendum B).
Total memberships for FY16 were 1,986 compared to 816 for FY15 for a 143% increase (Member
Services Chart – Addendum B).
Participation in most registered programs increased in FY16 compared to FY15 as follows:
o Aquatic Life Safety Classes and Registered Participations were 516 compared to 322 for a 60%
increase (Aquatics – Addendum B)
o Fitness Registered Activities was 170 compared to 50 for a 240% increase (Fitness – Addendum
B)
o Intramural Sports unique and total participations increased from 3,584 to 4,130 and 26,505 to
31,342 each respectively for a 14% increase (Intramural Sports – Addendum B)
o The total number of sport clubs increased from 23 to 26 total clubs for a 13% increase (Sport
Clubs – Addendum B)
Assessment Projects
Training and Development Fall 2015 Training
All-Staff Training sessions were evaluated in preparing students for their work at Campus Recreation.
Forty-six respondents participated in the survey and ranged from new employee to employees who have
worked for 8 semesters or more. Representation from the respondents contributing to the survey were
Fitness 39%, Operations 15%, Aquatics 15%, Intramural Sports 10%, and Outdoor Adventure, Sport
Clubs, Marketing and Members Service 6%. Respondents identified training from very successful to
successful in the training priorities: 78% Customer Service, 83% Communication, 85% Safety, and 78%
Diversity and Inclusion. In review of student success in learning outcomes and competencies, the
following areas of priority are highlighted. Spring 2016, training re-enforced the curriculum and
priorities with greater emphasis on Customer Service Standards, Departmental Values, and Decision
making to hone skills for employees. In addition, Baseline mobile application for assessment was used
during training for ‘real-time’ understanding of student comprehension and success.
Department Area Specific Assessments
o Aquatics: -Project #1 New Head Guard Training program - Chemical testing was completed in
which each new head guard was required to successfully demonstrate each chemical test using
both testing methods (Taylor Color Block Test and Palin Test). All staff members assessed
scored a 100% on their practical demonstrations. Project #2 – Lifeguard knowledge, has been
completed through the aquatics staff regular weekly quizzes. Results of quizzes indicate staff
average scores for each topic are American Red Cross Programs, 92%; Special Events, 95%;
Swim Lessons:100%; Facility Policies: 93%; Partnerships: 90%.
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o Marketing: Fall 2015, Project #1- implementation of Basecamp: the number of completed to
do’s will be counted on Basecamp to show the number of projects we work on per semester:
from mid-September 2015 to January 2016, 202 marketing projects were completed. Project #2 -
Social Media data was recorded with the number of likes, comments, followers, clicks, favorites.
Project #3 - Street Team: Records of team’s movement and posting activity will be recorded
starting spring 2016 with students recording materials passed out, what was talked about, what
the students were most interested in at Campus Recreation. Total number of interactions will be
added to data in spring 2016.
o Intramural Sports: Official’s Assessment - Based on survey results, we found that we were
providing quality training in many areas that are crucial for officials foundational learning and
lacking in the extended development aspect of our program. We will continue to review and
reshape our evaluation program to continue to deliver education throughout the seasons for flag
football, soccer, and basketball officials.
o Sport Clubs: Project #1 - Sport Club Leadership (members of club and officers of club). Sport
Club members, Response rate: 16.36%. Members reported they felt moderately, very, or
extremely satisfied with the officer leadership skills in the areas of customer service, 99.8%;
professionalism 99.8%; interacting with members 99.8%; communication 99.8%; Leadership
99.8%. Project #2 - Sport Club Leaders (President, V. President, Secretary, Treasurer) Response
Rate: 36.25%; 68.97% response rate from President/Vice President. Officers self-reported 100%
success rate in leadership skills. Planned actions for spring 2016 include simplifying the logic so
participants are more willing and wanting to take the survey; offer raffle or some incentive for
survey completion. Post-test to be conducted March 2016.
o Fitness: Project #1 - Implemented training and assessment to support employee job search skills
through in-services. Data collection is complete and no changes will be made to process or
instrument between pre- and post-test. Post-test revealed improvements in resumes for students
who were classified as seniors and students who scored the lowest in the lowest 25% of pre-tests.
Project #2 - Assessment of student readiness within the ACE Personal Trainer Prep Course. Data
collection is in progress. Quiz scores were collected, practical evaluation completed with
planned completion before the start of the spring semester. Data reveals persistence through
course is the highest since implementation. (75% of registered students continuing to show up to
class through the semester). Challenges to address are the conversion of course participants to
Personal Training applicants remains depressed (25% of registered students applied to work with
Campus Recreation).
o Member Services: Fall 2015, Project #1 - Customer Service. Implemented the pre-quiz
assessment after fall training and has been utilizing data and observations to make improvements
in services during in-service trainings. Post-test observations revealed that the staff as a needs
the most improvement in general knowledge.
NASPA Campus Recreation Benchmark Survey
o Student utilization of CR facilities/programs/services increased from 73% to 82%
o Facility over-crowding reported as a barrier to participation increased from 24% to 31%
o Students who report using off-campus facilities decreased from 20% to 14%
o INCLUSION: UH students indicate significantly higher agreement with indicators of inclusion
compared to national averages. (statistical significance)
o CUSTOMER SERVICE: Students reported significantly higher agreement that Professional
Staff members are friendly, knowledgeable, and available to answer questions than 3 years ago.
(statistical significance for all 3)
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o MARKETING: Students reported significantly higher agreement that
facilities/programs/services are effectively promoted than they did 3 years ago. (statistical
significance)
o OVERALL SATISFACTION: Our students indicate significantly higher agreement that their
needs are met by Campus Recreation compared to national averages. (statistical significance)
Our level of agreement that students’ needs are met has increased over the last 3 years but that
increase was not statistically significant.
Areas of Continuous Improvement
Opportunities
Enhanced communication and collaboration through the Be Healthy Co-Op will provide a plethora of
unique and impactful programming opportunities for students.
Continue to develop and build upon internal and external partnerships.
Challenges
Facility Issues
o For an institution of almost 42,000 students, UH has a significant shortage in both the quantity
and quality of field space which has resulted in the necessity of renting field space at the
Houston Area Sports Park to host home competitions for Sport Clubs and some Intramural Sport
events, but it is becoming more challenging to schedule space there. The renovation to Gertner
Field did not address the lack of field space.
o Usage patterns in the weight room continue to exceed functional capacity during peak hours and
coordinating and scheduling activity spaces is becoming more difficult with increased usage.
Programs are constrained by facility space.
o Facility deficiencies related to original design, construction, and lack of maintenance continue to
surface and require costly repairs.
It continues to be a challenge to navigate in a timely manner University processes related to facility
projects, contracts and Requests for Purchase (RFP).
Budget/Fundraising/Grants
Issues & Challenges
A fee increase that was originally planned for FY16 to cover the additional debt for the Natatorium
Project was not implemented thus forcing the department to utilize $150,000 of reserve funding for
operations.
Many positions within Campus Recreation require multiple pay codes, program areas are limited in their
ability to hire College Work Study students under the current UH compensation system.
Fundraising/Grants/Scholarships
Opportunities for swim lesson scholarships are being explored as this has been identified as a growing
need in our area. In addition, Central Swim Houston offers reduced and full scholarship opportunities to
individuals in need of assistance.
Sport clubs overall raised $18,236.79 off fundraising and $5,350 off donations.
Marketing Highlights
Facebook likes have increased by 27% increasing from 3,054 in September 2015 to 3,869 in August
2016. Twitter followers have increased from 1,970 in September 2015 to 2,474 in August 2016 for a
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26% increase. Instagram followers have increased from 1,000 in September 2015 to 2,246 in August
2016 for a 124% increase.
Basecamp, a web based project management platform was implemented in September to manage and
track marketing projects. This allows us to be transparent when working on projects for programs within
the department and allows requestors to know the status of their project at all times. The marketing
team completed 233 projects with 516 “To dos”.
A student videographer position was added to the marketing team resulting in six videos being released
in Spring 2016 compared to three videos the previous fiscal year.
Staff Highlights
Departed Staff
Allison Baker, Aquatic Coordinator, Training & Development, August 2016
Kossy Mbah, Coordinator, Reservations, August 2016
Mitch Ward, Graduate Assistant, Intramurals, June 2016
Jeremy Chance, Graduate Assistant, Fitness, May 2016
Matt Gholson, Aquatic Coordinator, Special Events, May 2016
Tamsen Burke, Associate Director, Programs & Assessment, March 2016
Bob Campbell, Associate Director, Operations, October 2015
New Staff
Kelly Martin, Assistant Director, Outdoor Adventure, August 2016
Mirum Washington-White, Associate Director, Programs & Assessment, August 2016
Dan Belcher, Assistant Director, Operations, July 2016
Joseph Secrest, Fitness Coordinator, July 2016
Ana Malagon, Graduate Assistant, Fitness, July 2016
Trenton Graham, Graduate Assistant, Intramural Sports, July 2016
Kossy Mbah, Coordinator, Reservations, January 2016
Matt Gholson, Aquatics Coordinator, Special Events, January 2016
Presentations
“Customer Service in Personal Training”, TexFit Workshop, February 26, 2016
“Evaluation of Sports Officials: Who Are They Really For?” NIRSA Region IV Conference, Brian
Mills, October 27, 2015
“Emotional Intelligence for Students”, Ignite Leadership Program, Brian Mills, April 2016
“Dealing with the Darker Side of Fitness”. NIRSA Fitness and Wellness Institute, Melanee Wood,
October 15, 2015
You’re In Charge, Now What? National Intramural Sports Institute, Brian Mills, June 2016
Emotional Intelligence and Primal Leadership National Intramural Sports Institute, Brian Mills, June
2016
“Integrating a Health and Wellness Model into Fitness Programming”. NIRSA Triventure, Tamsen
Burke, October 16, 2015
“A Winning Combination!!! Co-Curricular Employable Skills Recognized, Measured, Transferable”.
NIRSA Region IV Conference, Tamsen Burke, October 28, 2015
“Internships: Much More than Just Coffee Runs”. NIRSA Student Lead-On, Ryan Wong, October 2015
Involvement/Oversight
Campus Involvement
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o Brian Mills, Chair, DSAES Professional Development Committee
o Tamsen Burke, Member, DSAES Co-Curricular Outcomes Work Group - Competency Based
Student Learning Committee, Search Committee for Center for Student Involvement Associate
Director for Leadership and Civic Engagement, MLK Celebration Committee, UH Bike Working
Group, Healthy Coogs 2020, and DSAES Assessment Committee; Interviewer/Reviewer, Fraternal
Excellence Assessment Program on Leadership Development
o Melanee Wood, Chair, Be Healthy Co-Op; Member, UH Employee Wellness Work Group &
Healthy Coogs 2020, Scarlet Seals of Excellence Work Group
o Jeremy Chance, Member, Be Healthy Co-Op
o Kristen LaFleur, Co-Chair Campus Recreation Special Event Committee
o Vyckie Avila, Co-Chair Campus Recreation Special Event Committee; Member, DSAES Marketing
Committee, Student Center Events Committee, UH Communication Network
o Kim Clark, Chair, Search Committee for Student Center Director; Member, Student Employee Work
Group, Healthy Coogs 2020, Employee Wellness Work Group
o Steve Dooling, Member Assistant Dean of Students Search Committee
National/Regional/Local Involvement
o Brian Mills, Chair, NIRSA Championship Series Flag Football Work Team; Director of
Competition, NIRSA National Flag Football Tournament
o Kristen LaFleur, Member, NIRSA National Championship Series Assessment Work Team
o Mitch Ward & Kristen LaFleur, Co-Directors, NIRSA Championship Series, Region IV Basketball
Tournament
o Tamsen Burke, Chair NIRSA Triventure - Fitness and Wellness Institute Committee, October 2015;
Member, NIRSA Foundation, Fredrick R. Braden Scholarship for Social Justice in Collegiate
Recreation, and NIRSA Research and Assessment Committee
o Kim Clark, NIRSA Region IV Conference Planning Committee
Awards/Recognition
Jeremy Chance, UH DSAES Graduate Assistant/ Student Award of Excellence
Campus Recreation was nominated five times in three categories for UH Brand Champion Awards
o UH Brand Champion Award Social Media – Most Creative “Running Man” Video
o UH Brand Champion Award for Digital/Print - Flyer/Poster – Scuba Class
Student & Faculty Shared Governance
Kristen LaFleur, 26 Sport Clubs and Sport Club Council
Kim Clark, Campus Recreation Advisory Board
Collaborations/Partnerships
Student Program Board & Disney Marketing – Family Membership Recruitment Event – Finding Nemo
Dive-In Move at the Leisure Pool
Athletics - Halloween Hoops event to engage students and encourage them to attend men’s basketball
games.
HHP- Developing an Internship program to provide experience working in related sports and health field
to receive credit hours for graduation.
Student Life - The Cat’s Back and CoogOlympics to engage students.
Student Housing and Residential Life – Student Housing Check-in
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Health & Wellness Units – Be Healthy Co-Op to support t success by uniting departments of the Health
and Wellness Unit, ensuring effective collaboration in promoting the comprehensive programs, services,
and resources provided to the campus community.
o WOW Zumbathon, Be Healthy Co-Op
o Project Semicolon, Be Healthy Co-op & Metropolitan Volunteer Program
Center for Diversity and Inclusion – Ladies’ Night Zumba to remove potential barriers for non-users.
FY17 Annual Goals (Addendum C Goals & Action Items)
Marketing & Communications -Build a positive image and increase University community awareness
of programs and services and share our “story”. - DSAES Strategic Initiative: 2b, 2d; 5a, 5b, 5c
Development - Foster an environment that supports student and professional development with a
commitment to success for individuals and the University. - DSAES Strategic Initiatives: 1d, 1e; 2a,2 c;
4a; 6a
Facilities - Actualize and leverage facilities to support a vibrant campus community. - DSAES Strategic
Initiatives: 2b, 2e; 3c; 4a, 4b, 4c; 6e, 6f
Fiscal Management - Promote an atmosphere of transparency and fiscal responsibility. - DSAES
Strategic Initiatives: 2b, 2e; 6c, 6e
Programs - Provide recreational and fitness opportunities to promote healthy lifestyles that engage the
campus community. - DSAES Strategic Initiatives: 1a, 1d; 2c; 3a,3b, 3c; 6e, 6f
Operational Processes - Cultivate an environment of personal and departmental accountability as
demonstrated through policies and procedures, reporting structure, and assessments. - DSAES Strategic
Initiatives: 4a, 4c, 2a, 2b, 2e
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Addendum A
Department of Campus Recreation
Strategic Priorities
FY 2016
1) Marketing & Communications -Build a positive image and increase University community awareness
of programs and services and share our “story”.
Expand marketing plan to extend campus reach - DSAES SI 5a- Status – Complete/Ongoing
o A “Street Team” comprised of students is utilized to post marketing materials around campus and
engage the UH community to promote Campus Recreation programs and services.
Implement new Campus Recreation tagline - DSAES SI 5c- Status - Complete
o A soft implementation of a new tagline began in December 2014, and it has not been fully
implemented on all departmental marketing and promotional materials.
Expand Campus Recreation Street Team to increase and improve marketing efforts and expand use of
social media- DSAES SI 5b- Status – Complete/Ongoing
o The number of students on the Street Team has fluctuated and we are in the process of hiring
additional students. The Graduate Assistant for Marketing is overseeing social media efforts with
Facebook being consistently used. Twitter, Instagram, and Snapchat are not used as consistently.
Identify and market the aquatic facilities to outside stakeholders - DSAES SI 2b- Status –
Complete/Ongoing
o Relationships have been fostered with Harris County Houston Sports Authority to begin attracting
large scale events to the CRWC Natatorium.
o Relationships are also being fostered with GULF Swimming and led to us hosting the North
American Challenge Cup in August 2016.
Develop and implement CR branding around facility (logo, tagline, etc.) - DSAES SI 5a- Status –
Complete/Ongoing
o The logo has been added within the facility, and additional opportunities to implement the tagline
and values is being explored.
Research and incorporate the use of digital media displays in CRWC - DSAES SI-5c-Status - Ongoing
o Quotes were received from NCS and execution is dependent on funding.
Develop process for comprehensive listserv of student participants (opt-in) - DSAES SI 5c- Status – In
Progress
o Exploring options through Fusion.
Explore and sell ads on Neptune & within CRWC- DSAES SI 2d- Status – Postponed
o This has been postponed due to resources.
2) Development - Foster an environment that supports student and professional development with a
commitment to success for individuals and the University
Develop a structured internship program in collaboration with academic departments - DSAES SI- 6a-
Status – In Progress
o Member Services is working with HHP to develop internships to begin Fall 2016.
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Develop culture of consistent student official involvement at local, regional and national officiating
camps for basketball and football - DSAES SI 2c, 1d- Status – Complete/Ongoing
o Intramural Sports worked with Texas Association of Sport Officials (TASO) to share training
information for high school clinics and to provide support for the NIRSA Regional Basketball
tournament.
o We received $750 from TASO to support our regional basketball tournament.
o We also received two scholarships to the TASO Houston Basketball Chapter high school officials’
camp which was hosted at Rice University in June.
o Three intramural sports officials worked NIRSA Regional Flag Football Championships with
Mervin Wright being recognized as the #3 official at the National Flag Football tournament, and he
also officiated at a NIRSA Regional Basketball tournament.
Work with Texas Association of Sports Officials for trainings & certificates- DSAES SI 2c- Status:
Complete/Ongoing
o Intramural Sports supervisor, Mervin Wright, attended the TASO officials training and worked high
school football Fall 2015.
o We approached the TASO state office and the Houston TASO Basketball chapter for potential
sponsorship of our regional basketball tournament to create more connection to our program.
o We have had three current or former intramural sports officials join the TASO Football Officials
chapter for the upcoming 2016 season, one official join lacrosse chapter, and one official join water
polo chapter
Create a Sport Club Council to support sport club leadership and operations - DSAES SI 1d- Status:
Complete
o The Sport Club Council was implemented Fall 2015 with their first meeting in September.
Review & adjust student staff positions & responsibilities - DSAES SI 1e & 2a- Status: In Progress
o The Fitness Graduate Assistant position was reviewed in anticipation of the creation of the full-time
Fitness Coordinator position. The new job description and expectations were implemented in
recruiting a Graduate Assistant for FY 17.
Develop a Student Leadership Council - DSAES SI 1c – Status: In Progress
Revise all staff training and position-specific training to connect department values to NIRSA/NACE
employable skills - DSAES SI 1e & 2a- Status: Complete/Ongoing
o Training and Development committee identified 4 priority training principles based on departmental
values, developed goals, learning outcomes, and curriculum for the areas of customer service,
communication, diversity/inclusion, and safety to connect service standards to departmental values
and decision making. Competency expectations for the above are being explored, as well as
revisions to performance evaluations for student employees.
o Throughout the fall and spring semesters each in-service meeting was connected to a departmental
value. During the fall semester, values were selected that contributed to our broader development
topic of resume writing and interview skills. During the spring semester, the remaining values were
selected and discussed in relationship to their role within the department and their personal
development.
Host or apply to host workshops, conferences, and events - DSAES SI 2c – Complete/Ongoing
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o Hosted the Adaptive Athletics National Championships in April 2016.
o Hosted the NIRSA Region IV Basketball Tournament in March 2016 and are scheduled to host
again in March 2017.
Develop and implement a plan and calendar of activities/opportunities for professional staff – DSAES SI
2a & b – Complete/Ongoing
o The Celebration, Incentives, and Recognition committee has planned a calendar of events for FY16.
3) Facilities - Actualize and leverage facilities to support a vibrant campus community
Research and implement use of tablets into daily operations - DSAES SI 2e & 4b- Status – In Progress
o Microsoft Surface tablets are being used by staff to monitor and adjust building controls for HVAC.
o Tablet use would have utility for tracking participation in Group Fitness Classes as well as Fitness
Special Events. Peer institutions report moderate functionality of Windows Surface tablets loaded
with Fusion for tracking Group Fitness participation, citing a lack of detailed tracking/reporting as
the biggest negative.
o Aquatic staff are also able to monitor chemical levels on all pools remotely via cell phone or tablet.
Execute Capital Equipment Replacement Plan - DSAES SI 2b – Status – Complete/Ongoing
o Following the completion of the Fitness Floor renovation, capital equipment replacement funds were
used for the purchase new treadmills to better leverage the new lay out and dedicated electrical
circuits.
Implement new Recreation Management Software - DSAES SI 2e- Status: Complete
o Fusion software was fully implemented Fall 2015.
Implement online registration processes - DSAES SI 2e-Status: In Progress
o The web portal is being tested in preparation for implementation.
Install ceiling suspended basketball goals to improve operational efficiency -DSAES SI 2b-Status:
Complete
Purchase and install new badminton equipment and floor sleeves to better support sport club and open
recreation participants - DSAES SI 2b- Status: Complete
Develop lifecycle and replacement plan for all Outdoor Adventure program equipment – DSAES SI 2b-
Status: In Progress
o Priority items were replaced Fall 2015 and the plan will be finalized upon filling the Assistant
Director position.
Research and construct leisure pool shade structure to support events and activities on the leisure pool
sundeck - DSAES SI 2b- Status: Postponed
o This project was postponed to FY17 due to more pressing capital projects including the Fitness Zone
Electrical and Flooring Project.
Execute annual projects/purchases on Capital Facility and Equipment Replacement Plans - DSAES SI
2b- Status: Complete
o Renovation of the Fitness Floor included increased depth of rubberized surface in the free weight
area, dedicated electrical circuits on the cardio floor, removal of electrical circuits from the weight
room, reclaimed weight room space (through downsizing and relocation of the Fitness Zone Help
Desk and relocating mirrors in weight room), updated cardio entertainment options, re-flooring of
14
multipurpose room 6 for conversion into a revenue-generating, dedicated Personal Training space,
and resurfacing of the indoor running track.
Implement small group training program designed to increase comfort of women in the
weight room - DSAES SI 3c & 3d- Status: Complete/Ongoing
A broader Small Group Training facet to our Personal Training program was developed in Fall 2015
and implemented in Spring 2016. One of the Small Group Training modules supported the
participation of women in the weight room. The Small Group Training program was not successful
in Spring 2016 and will need to be re-designed before implementing again.
Research feasibility to convert MP 6 into a more functional and intentional space to support
fitness programs for under-represented populations - DSAES SI 3c- Status:
Complete/Ongoing
MP 6 has been repurposed into a Small Group and Personal Training space. This renovation will
provide access to a private environment for patrons who are not comfortable on the open-recreation
fitness floor, provided they are willing/able to work with a Personal Trainer.
The Assistant Director for Fitness will conduct a series of focus groups during FY 17 to assess the
needs of potentially under-served populations. Focus groups will allow for evidence based decision
making in the implementation of new programs and services.
Establish field maintenance program to improve and protect the playing surface -DSAES SI 2b- Status:
Complete/Ongoing
o Field maintenance is outsourced and all fields are closed and fenced during the summer to allow for
maintenance and turf recovery.
Research and install biometric scanners for CRWC access along with implementation of new recreation
management software - DSAES SI 2e- Status: Complete
o Scanners have been installed as of 12/23/2015, and have been fully implemented for students and
members of the CRWC.
Research feasibility and cost of digital signage for CRWC to enhance marketing and communication -
DSAES SI 2e & 5c- Status – In Progress
Install new AV equipment in all meeting rooms - DSAES SI 2b & 2e- Status - Postponed
o Postponed due to cost and structural concerns as not all spaces are conducive to the installation of
this type of equipment.
Replace the CRWC P.A. and sound equipment - DSAES SI 2b & 2c- Status – Complete
o New speakers were installed in the Multi-Purpose rooms for use in Group Fitness programming in
Fall 2015 and were operational by the facility’s opening in Spring 2016.
4) Fiscal Management - Promote an atmosphere of transparency and fiscal responsibility
Develop a leisure pool membership for community participants who only use the leisure pool - DSAES
SI 2b- Status – Postponed
o A proposal is being developed for review by the Director, AVP and the C.R.A.B.
Explore feasibility to accept Cougar Card and flex cash at memberships to improve service experience
for the university student population - DSAES SI 2b-Status - Complete
15
o Explored the processes and Cougar Cash could only be used for food and the rates for flex cash were
not feasible due to most students having Cougar Cash instead of flex cash.
Develop a birthday party package to include both the leisure pool and climbing wall - DSAES SI 2b-
Status: Postponed
o The departure of the Assistant Director, Outdoor Adventure postponed this project until that position
can be filled and vision/direction for the program can be discussed.
Develop a Small Group Training Program for fitness and personal training -DSAES SI 2b- Status:
Complete/Ongoing
o Small Group Training was developed and approved in Fall 2015 and implemented in Spring 2016.
Un-programmed (make-your-own Small Group) training has seen moderate success in sales.
Programmed Small Group Training was not successful and will need to be re-designed before trying
again. Programmed Small Group Training is currently on hold and may be implemented once the
new fitness staff have become fully acclimated.
Assess camp participants desire for new or expanded program to increase fees and benchmark other
organizations summer camp fees - DSAES SI 2b- Status: Complete
o Peer camps were researched and a proposal was presented and approved by C.R.A.B. for a $12 camp
fee increase, effective summer 2016.
Research the possibility of usage and participant fees for certain programs to generate more revenue -
DSAES SI 2b-Status – Complete/Ongoing
o Small Group training is being implemented Spring 2016, and as other programs are added,
registration fees will be explored.
Develop partnerships with external partners to create a master swim program & swim club program -
DSAES SI 2b, 6e- Status - Complete
o A relationship has been fostered with Central Swim Houston to offer Masters swimming and youth
swim club at a reduced cost to the university and Greater Houston communities. A Memorandum of
Understanding has been established with this group and opportunities for expanding the partnership
are being explored.
Develop and implement a sponsorship plan for select programs - DSAES SI 2b & 6c-Status – In
Progress
Explore revenue opportunities with internal and external partners - DSAES SI 2b- Status –
Complete/Ongoing
o Internally, we are still negotiating a partnership and MOU with Athletics. Externally, relationships
have been cultivated with the Harris County Houston Sports Authority, Central Swim Houston, and
Cougar Dive Club and most recently with Gulf Swimming. These relationships have begun to bring
large scale events to the CRWC Natatorium such as USA Water Polo and USA Paralympics training
prior to the summer 2016 Olympics in Rio de Janeiro, as well as the North American Challenge Cup
National Swim Meet.
Explore other funding resources for the department - DSAES SI 2b-Status – In Progress/ongoing
o Internally, the Varsity Swimming and Diving Memorandum of Understanding has been revised to
cover all Campus Recreation direct costs. Externally, relationships have been cultivated with the
Harris County Houston Sports Authority, Central Swim Houston, and Cougar Dive Club and most
16
recently with GULF Swimming. These relationships have begun to bring large scale events to the
CRWC Natatorium such as USA Water Polo and USA Paralympics training prior to the summer
2016 Olympics in Rio de Janeiro, as well as the North American Challenge Cup National Swim
Meet.
Implement paperless processes for facility reservations, program registrations and member services -
DSAES SI 2e-Status: Ongoing
o The only Fitness processes that continue in hard-copy, paper form are liability and photo release
waivers for Group Fitness, Personal Training, and Registered Programs, the use of which has been
mandated by University Office of the General Counsel.
Incorporate energy savings amenities throughout CRWC such as low flow faucets and toilets, motion
activated light sensors, and additional LED lights - DSAES SI 2b- Status - Postponed
o Postponed due other projects that are more pressing.
Explore ways to modify the hiring process that would allow us to better utilize the federal work study
program - DSAES SI 2b- Status – Complete/Ongoing
o Marketing, Member Services, and other programs are using work study student employees where
feasible. Other programs will begin using College Work Study for Fall 2016.
Develop a sustainability action plan to include environmental, economic and social responsibilities and
efficiencies – DSAES SI 2b- Status: In Progress
5) Programs - Provide recreational and fitness opportunities to promote healthy lifestyles that engage the
campus community
Host non-traditional aquatic events and programs that will appeal to non-swimmers - DSAES SI 3c -
Status – Complete/Ongoing
o Fitness re-introduced Shallow Water Fitness, Aqua Zumba and Stand-up Paddleboard Yoga on Fall
2015 Group Fitness schedule. The Wibit inflatable obstacle course has been used during informal
recreation after its debut at the Grand Re-Opening in September. Over 700 students attended a Neon
Pool party, and a tailgate at the Leisure Pool, planned in conjunction with Student Program Board
had to be cancelled due to inclement weather.
Annually host The Cat’s Back - DSAES SI 3a & 1d-Status – Complete
Plan and implement the annual Haunted Penthouse, Crawfish Boil, and Rec Fest featuring the
grand re-opening of the natatorium - DSAES SI 1d and SI3a- Status: Complete
o Rec Fest was hosted in Fall 2015 with 635 students participating throughout the day. Over 700
students attended the Neon Pool Party.
Host NIRSA Sponsored Event - DSAES SI 2c- Status: Complete
o Intramural Sports hosted the NIRSA Region IV Basketball tournament, March 4-6, 2016 and is
scheduled to host again in March 2017.
Research and assess need for adaptive Group Fitness classes - DSAES SI 3c- Status: Postponed
o Due to shifting priorities, this is postponed until the Fitness program is adequately staffed to expand
programming and better meet the needs of the diverse student body. Focus groups to assess the
needs of potentially underserved populations, including students with mental or physical disabilities,
will be conducted during the FY 17 academic year.
17
Identify and support employee wellness initiatives - DSAES SI 3b- Status: Ongoing
o The Director and Assistant Director, Fitness serve on the Faculty/Staff Worksite Wellness
committee and aided with the administration of a Worksite Wellness Survey and other employee
wellness initiatives including Partnership for a Healthier America.
Develop Health and Wellness Program and outreach committee - DSAES SI 3b-Status:
Complete/Ongoing
o Assistant Director, Fitness created a student-focused Health & Wellness committee titled “Be
Healthy Co-Operative” which reflects its mission to enhance communication, collaboration, and
outreach amongst the 6 departments in DSAES Health and Wellness Unit.
Host and/or provide various events as part of the Weeks of Welcome (WOW) program - DSAES SI 1a-
Status: Complete
o The Associate Director, Operations served on the WOW committee and Campus Recreation hosted
Party at the Rec, The Cat’s Back, and the Be Healthy Co-Op hosted a Zumbathon in the Student
center.
Partner with CAPS to provide relevant Group Fitness programming to targeted groups of students -
DSAES SI 1d- Status: Complete
o Attempts have been made but this has proven difficult due to HIPPA restrictions. Implemented
student staff training program with CAPS to support a better understanding of CAPS resources and
services.
o The Be Healthy Co-Op pooled resources from all 6 Health and Wellness Departments to host a
Project Semi-Colon (suicide prevention and awareness) event during the Spring 2016 semester.
6) Operational Processes - Cultivate an environment of personal and departmental accountability as
demonstrated through policies and procedures, reporting structure, and assessments
Restructure committees to operate more efficiently and effectively to further align with our mission and
values - DSAES SI 4c- Status: Complete
o The Be Healthy Co-Op was created to support outreach efforts for the Health and Wellness Unit, and
the Training and Development committee was re-structured with intentional goals, learning
outcomes, curriculum, and core competencies to support student employee success which aligned
departmental values to employable skills upon graduation supported by NIRSA and NACE data.
Restructure reservation organizational processes for both Aquatics and Facilities. Aquatic reservations
will transfer to Assistant Director of Aquatics and facility reservations will transfer to the Associate
Director of Operations - DSAES SI 2e- Status - Complete
o Aquatic reservations were moved to the Assistant Director, Aquatics and a Reservation Coordinator
was hired in December to handle all other reservations. This streamlined the ability to meet facility
user needs and create and rejuvenate partnerships with groups such as Harris County Houston Sports
Authority and Gulf Swimming.
Restructure aquatic reservation, event and meet set up processes and procedures - DSAES SI 2e- Status –
Complete/Ongoing
o All forms and documents have been updated, however as additional opportunities for events are
explored, staff determine what is necessary for each unique event.
18
Explore and implement 360 evaluations with various staff - DSAES SI 4c – Status - Postponed
o Some program areas conduct 360 evaluations; however, overall the department has postponed this
until it is implemented as part of the official ePerformance process.
Implement revised departmental Assessment Cycle - DSAES SI 4a-Status: Complete
o Fall 2015, we developed and implemented eight program specific assessment plans for FY16.
Develop a plan and schedule for implementation of assessment results into strategic priorities – DSAES
SI 4a-Status: In Progress
o Spring 2016, conduct NASPA Campus Recreation Benchmark survey. Review and compare results to 2013
data to identify departmental progress and priorities for FY17-2020.
Review and modify student wage scale - DSAES SI 2b Status: Ongoing
o Training and Development committee is gathering benchmark data to explore qualification-based
pay structure for all student employee positions within Campus Recreation to develop a proposal.
o A new pay scale for GFIs and PTs was approved in Spring 2016 and was implemented in Summer
2016. The new pay scale provides incentive for continuing education and advanced certification.
Implement biometric scanners for access - DSAES SI 2e- Status – Complete
o Scanners have been installed, and were operationalized during Spring 2016.
Implement online functionality for program registrations - DSAES SI 2e-Status: In Progress
Implement paperless processes for internal operations - DSAES SI 2e- Status – In Progress
o The implementation of tablets to digitize operational processes is dependent on funding and the
approval of the Connect2 Go Board Application.
Rewrite and submit all fulltime job descriptions to HR for reclassification – DSAES SI 2a- Status:
Complete o All fulltime job descriptions have been reviewed, rewritten, and submitted to Human Resources for
review and approval. The Fitness Coordinator position was approved and search commenced in
Spring 2016. The position was successfully hired and the new Fitness Coordinator joined the
department in Summer 2016.
19
Addendum B
Utilization Charts
Fiscal Year 2015-2016 2014-2015** 2013-2014
FALL
Total Unique Participants 22,052 19,136 19,945
Total Participations 243,282 242,026 232,462
Male* 58% 58% 58%
Female* 42% 42% 42%
Unique Students 21,176 19,044
Total Student Participations 234,042 231,346
Unique Alumni 110
Total Alumni Participations 1,228
Unique Faculty/Staff 666
Total Faculty/Staff Participations 6,774
SPRING
Total Unique Participants 28,705 18,347 16,987
Total Participations 271,936 278,331 232,862
Male* 58% 57% 57%
Female* 42% 43% 43%
Unique Students 33,131 18,255
Total Student Participations 269,714 267,651
Unique Alumni 97
Total Alumni Participations 1,476
Unique Faculty/Staff 407
Total Faculty/Staff Participations 8,302
SUMMER
Total Unique Participants** 5,076 10,013 11,183
Total Participations 40,433 110,388 101,549
Male* 74% 64% 63%
Female* 36% 36% 37%
Unique Students 4,526 9,327
Total Student Participations 34,691 101,214
Unique Alumni 61
Total Alumni Participations 812
Unique Faculty/Staff 332
Total Faculty/Staff Participations 3,731
YEARLY TOTALS
Unique Participants** 25,011 27,724 25,312
Total Participations 568,766 630,745 539,464
Percentage +/- -10% 17% 0%
Unique Students 24,207
Unique Alumni 90
Unique Faculty/Staff 427
Total Student Participations 538,447
Total Alumni Participations 3,516
Total Faculty/Staff Participations 18,807
**Data Collected from Fusion 8/11-8/31 + Class data for 2014-2015
until 8/10/2015
CRWC Access
20
Fiscal Year 2015-2016 2014-2015 2013-2014
FALL
Guest Passes
Community-Adult Passes 0 554 574
Guest-Adult Passes 2,791 3,506 4,376
Guest-Child Passes 289 448 669
Memberships
Alumni 314 143 133
Faculty/Satff 561 543 648
Student 31 - -
Student Sponsored 283 99 113
UH Program Participants 41 12 4
UH Affiliates 47 - -
SPRING
Guest Passes
Community-Adult Passes 130 82 344
Guest-Adult Passes 3,044 3,361 4,367
Guest-Child Passes 352 247 329
Memberships
Alumni 202 106 140
Faculty/Satff 494 508 580
Student 12 126 254
Student Sponsored 199 122 120
UH Program Participants 54 34 24
UH Affiliates 106 - -
SUMMER
Guest Passes
Community-Adult Passes 1,068 947 1,947
Guest-Adult Passes 1,855 1,914 2,686
Guest-Child Passes 716 636 1,019
Memberships
Alumni 203 95 143
Faculty/Staff 484 443 625
Student 238 6 4
Student Sponsored 159 85 116
UH Program Participants 48 13 16
UH Affiliates 84
YEARLY TOTALS
Guest Passes
Community-Adult Passes 1,198 1,583 2,865
Guest-Adult Passes 7,690 8,781 11,429
Guest-Child Passes 1,357 1,331 2,017
Total Guest Passes 10,245 11,695 16,311
Percentage +/- -12% -28% #DIV/0!
Memberships
Alumni 306 38 143
Faculty/Satff 550 443 637
Student 476 140 266
Student Sponsored 274 182 187
UH Program Participants 143 13 16
UH Affiliates 237
Total Memberships 1,986 816 1,249
Percentage +/- 143% -35% #DIV/0!
Member Services
21
Aquatics
FISCAL YEAR 2015-16 2014-15** 2013-14 2012-13 2011-12 2010-11 2009-10
FALL
Life Safety Courses (ARC)
Unique Participants 90 75 86 38 48 130 45
Total Participations 94 78 97 38 48 146 45
Registered Activities *
Unique Participants 84 98 98 45 47 35 27
Total Participations 85 117 128 49 62 38 32
SPRING
Life Safety Courses (ARC)
Unique Participants 81 62 38 70 56 93 91
Total Participations 85 62 40 72 60 101 94
Registered Activities *
Unique Participants 79 0 86 26 46 88 74
Total Participations 83 0 97 27 52 89 89
SUMMER
Life Safety Courses (ARC)
Unique Participants 64 63 96 26 50 34 23
Total Participations 66 65 104 26 52 36 25
Registered Activities *
Unique Participants 62 0 132 53 54 138 206
Total Participations 101 0 159 64 60 170 292
YEARLY TOTALS
Life Safety Courses (ARC)
Unique Participants 220 200 211 124 128 251 152
Total Participations 247 205 229 136 160 283 164
Percentage +/- 20% -10% 68% -15% -43% 73% N/A
Registered Activities *
Unique Participants 182 98 307 120 145 247 291
Total Participations 269 117 379 140 174 297 413
Percentage +/- 130% -69% 171% -20% -41% -28% N/A
* Registered actitivies include: scuba classes and swim lessons (master's swim included prior to 2012)
**All aquatic facilities were closed in FY15 7-months for renovation.
22
Fitness
FISCAL YEAR 2015-16** 2014-15 2013-14 2012-13 2011-12 2010-11 2009-10
FALL
Group Exercise
Unique Participants 2,613 1,847 1,517 N/A N/A N/A N/A
Total Participations 10,475 12,277 11,467 10,115 10,196 7,963 N/A
Classes Offered Per Week 67 97 66 48 64 63 N/A
Personal Training
Unique Participants 83 62 60 54 42 83 17
Total Participations (purchased) 1,000 770 665 568 1,042 448 161
Registered Activities *
Unique Participants 141 8 15 8 0 0 0
Total Participations 159 8 15 8 0 0 0
SPRING
Group Exercise
Unique Participants N/A N/A N/A N/A N/A N/A N/A
Total Participations 12,383 13,297 11,364 13,769 14,430 10,420 N/A
Classes Offered Per Week 59 77 69 60 59 53 N/A
Personal Training
Unique Participants 60 97 71 88 96 100 35
Total Participations 764 1,008 801 822 1,337 1,352 328
Registered Activities *
Unique Participants 11 24 0 32 98 0 0
Total Participations 11 24 0 32 98 0 0
SUMMER
Group Exercise
Unique Participants N/A N/A N/A N/A N/A N/A N/A
Total Participations 792 942 1,380 1,433 2,324 726 N/A
Classes Offered Per Week 10 15 23 22 26 28 N/A
Personal Training
Unique Participants 21 47 33
Total Participations 220 454 377
Registered Activities *
Unique Participants 0 19 0 0 3 0 0
Total Participations 0 19 0 0 3 0 0
YEARLY TOTALS
Group Exercise
Unique Participants 4,664 3,159 N/A N/A N/A N/A
Total Participations 23,650 26,516 24,211 25,317 26,950 19,109 N/A
Percentage +/- -11% 10% -4% -6% 41% N/A N/A
Male 12% 11% 11% 14% 14% N/A
Female 88% 89% 89% 86% 86% N/A
Personal Training
Unique Participants 157 123 142 168 133 52
Total Participations 1,984 2,236 1,843 1,390 2,379 1,800 614
Percentage +/- -11% 21% 33% -42% 32% 193% N/A
Registered Activities *
Unique Participants 141 50 15 40 102 0 0
Total Participations 170 50 15 40 102 0 0
Percentage +/- 240% 233% -63% -61% N/A 0 0
* Registered activities include: Biggest Loser, ACE certif ication classes
** Implementation of new recreation management softwear, better tracking of unique participants
Information included in fall and spring numbers
Information included in fall and spring numbers
23
Intramural Sports
FISCAL YEAR 2015-2016 2014-15 2013-14 2012-13 2011-12 2010-11 2009-10
FALL
# Specific Activities Offered 15 16 21 16 11 14 17
# of Teams (major and minor sports only) 331 309 317 444 211 302 249
Unique Participants 2,702 2,329 2,134 1,989 2,293 N/A N/A
Total Participations 15,772 13,154 9,175 7,252 7,375 10,824 9,411
Male 76% 77% 80% 81% 84% N/A N/A
Female 24% 23% 20% 19% 16% N/A N/A
IM Spectators 7,313 6,733 3,861 6,332 N/A N/A N/A
SPRING
# Specific Activities Offered 15 17 15 22 14 16 19
# of Teams 351 315 439 637 346 327 333
Unique Participants 2,575 2,266 2,166 2,174 2,172 N/A N/A
Total Participations 15,570 13,248 11,331 9,852 7,479 15,518 10,142
Male 83% 88% 83% 85% 85% N/A N/A
Female 17% 13% 17% 15% 15% N/A N/A
IM Spectators 6,217 6,016 6,123 5,637 N/A N/A N/A
SUMMER
# Specific Activities Offered 0 6 2 10 4 4 3
# of Teams 0 39 12 38 22 17 16
Unique Participants 0 260 113 28 87 N/A N/A
Total Participations 0 1,320 327 116 261 254 285
Male 0 86% 89% 100% 92% N/A N/A
Female 0 14% 11% 0% 8% N/A N/A
IM Spectators 0 473 159 0 N/A N/A N/A
YEARLY TOTALS
Unique Participants 4,130 3,584 3,288 3,177 3,497 N/A N/A
Percentage +/- 14% 9% 28% -9% N/A N/A N/A
# of Teams 682 624 756 1,119 579 646 598
Percentage +/- 9% -17% -32% 93% -10% 8% N/A
Total Participations 31,342 26,505 20,821 17,220 15,115 26,596 19,838
Percentage +/- 14% 22% 17% 14% -43% 34% N/A
IM Spectators 13,530 13,222 10,143 11,969 N/A N/A N/A
Percentage +/- 2% 30% -15% N/A N/A N/A N/A
24
Outdoor Adventure
FISCAL YEAR 2015-2016 2014-15 2013-14 2012-13 2011-12 2010-11 2009-10
FALL
Climbing Wall
Unique Participants 1,169 1,037 1,062 1,278 N/A N/A N/A
Total Participations 4,039 3,579 3,463 3,942 3,490 4,054 4,046
Adventure Trips
Unique Participants 77 78 60 N/A N/A N/A N/A
Total Participations 96 95 62 65 68 126 88
Registered Activities *
Unique Participants 31 26 90 N/A N/A N/A N/A
Total Participations 31 29 91 60 101 130 113
SPRING
Climbing Wall
Unique Participants 750 719 768 801 N/A N/A N/A
Total Participations 2,746 2,410 2,141 2,513 2,718 2,572 3,319
Adventure Trips
Unique Participants 42 69 92 N/A N/A N/A N/A
Total Participations 50 70 108 77 74 104 117
Registered Activities *
Unique Participants 18 279 407 N/A N/A N/A N/A
Total Participations 18 284 417 268 257 299 288
SUMMER
Climbing Wall
Unique Participants 221 366 379 374 N/A N/A N/A
Total Participations 914 2,195 2,079 1,181 1,865 630 1,568
Adventure Trips
Unique Participants 0 0 16 18 N/A N/A N/A
Total Participations 0 0 16 18 10 18 25
Registered Activities *
Unique Participants 40 29 0 25 N/A N/A N/A
Total Participations 40 29 0 25 N/A N/A N/A
YEARLY TOTALS
Climbing Wall
Unique Participants 2,140 2,122 1,588 2,453 N/A N/A N/A
Total Participations 7,699 8,184 7,683 7,636 8,073 7,256 8,933
Percentage +/- -6% 7% 0.62% -5% 11% -23% N/A
Adventure Trips
Total Participations 146 165 176 160 152 248 230
Percentage +/- -12% -6% 10% 5% -39% 8% N/A
Male 50% 38% 48% 11% 54% N/A N/A
Female 50% 62% 52% 89% 46% N/A N/A
Registered Activities *
Unique Participants 89 334 497 N/A N/A N/A N/A
Total Participations 89 356 508 353 358 429 401
Male 25% 58% 52% N/A N/A N/A N/A
Female 75% 42% 48% N/A N/A N/A N/A
Percentage +/- -75% -30% 44% -1% -17% 7% N/A
* Registered activities include: educational clinics, trip leader training ,climbing and team building programs
25
Sport Clubs
FISCAL YEAR 2015-16 2014-15 2013-14 2012-13* 2011-12 2010-11 2009-10
FALL
# of Clubs 22 23 23 20 18 14 14
Unique Participants 627 664 637 523 396 299 318
Male 456 413
Female 171 251
Total Participations 7,565 7,355 6,941 4,939 8,588 8,434 8,341
Male 67% 62% 65% 70% N/A N/A N/A
Female 33% 38% 35% 30% N/A N/A N/A
SPRING
# of Clubs 26 23 23 21 18 14 14
Unique Participants 686 221 737 534 403 301 357
Male 483 600
Female 203 285
Total Participations 7,132 6,834 5,567 5,123 8,483 7,383 7,371
Male 64% 68% 63% 71% N/A N/A N/A
Female 37% 32% 36% 29% N/A N/A N/A
SUMMER
# of Clubs 1 2 1 0 0 6 0
Unique Participants 21 0 23 0 0 63 0
Male 14 21
Female 7 11
Total Participations 176 356 234 0 0 724 0
Male 67% 65% 76% N/A N/A N/A N/A
Female 33% 35% 24% N/A N/A N/A N/A
YEARLY TOTALS
Unique Participants 686 885 737 534 799 663 675
Percentage +/- -22% 20% 38% -33% 21% -2% N/A
# of Clubs 26 23 23 21 18 14 14
Percentage +/- 13% 0% 10% 17% 29% 0% N/A
Total Participations 14,697 14,545 12,745 10,062 17,071 16,541 15,712
Percentage +/- 1% 14% 27% -41% 3% 5% N/A
*Changed tracking methods for FY 13
26
FISCAL YEAR 2015-16 2014-15 2013-14 2012-13
Summer
Unique Participants 147 154 142 126
Total Participations 2,423 2,207 2,321 1,835
Male Campers 48% 46% 53% 52%
Female Campers 52% 54% 47% 48%
YEARLY TOTALS
Unique Participants 147 154 142 126
Percentage +/- -5% 8% 13%
Total Participations 2,423 2,207 2,321 1,835
Percentage +/- 10% -5% 26%
Summer Camps
FISCAL YEAR 2015-16
Summer
Student/member 45
Non-Member* 72
Community** 30
YEARLY TOTALS
Student/member 45
Percentage +/-
Non-Member* 72
Percentage +/-
Community** 30
Percentage +/-
*Non-member is any UH faculty/staff without a
membership to the CRWC or a student at the UH
Charter School
**Community is any individual with no UH affiliation
Participation by Membership Status
27
Campus Recreation Progress Card
Department of Campus Recreation Progress Card - Side 1
University Goal: Student Success
University of Houston Metrics
Total Enrollment
University Goal: Student Success
Campus Recreation: Departmental
3.a. Annual Number of Student Visits3a to Campus Recreation and Wellness Center
3.b. Percentage of Unique Student Participants3b utilizing the Campus Recreation and Wellness Center
3.c. Annual Participation in Registered3c Intramural, Sport Clubs, Aquatic, Outdoor Adventure, Recreation and Fitness Activities3c
3.d. Average GPA of Students Involved in Registered3c Campus Recreation Activities
3.e. Average GPA of Students accessing the CRWC more than 32 times per semester3e
3.f. One Year Retention3f of FTIC Student Participants3e in Campus Recreation
3.g. Six Year Graduation Rate3g of FTIC Student Participants?3 in Campus Recreation
3.h. Average GPA of Campus Recreation and Wellness Center Student Workers
Residential Commuter Residential Commuter Residential Commuter Residential Commuter Residential Commuter Residential Commuter
n/a n/a n/a n/a n/a n/a 656 2,753 n/a n/a n/a n/a
Definitions:
3a - Student visits are measured by total card swipes of student users of the CRWC
3b - Based on total enrollment (undergrad and graduate), captures the percentage of students who used the facility at least one time
3c - Registered captures all organized activities that require students to sign up (register) and/or complete an additional waiver prior to participation and activities are Intramural, Sport Clubs, Aquatic, Outdoor Adventure and Fitness .
3e - Capture those students participating in registered activities, as well as those simply using the facility an average of twice per week.
3f - One year retention rate is based on the FTIC Cohort from the Fall of the year prior to the reported FY
3g - Six year graduation rate is based on the FTIC Cohort from the Fall of the six years prior to the reported FY
'3h - Average GPA of Campus Recreation and Wellness Center Student Workers
*data prior to FY2015 was collected through the use of Class and EMS systems. FY2016/Fall 2015 data was collected through Fusion software and the EMS system, implement in September 2015
**unique student participation total
Department of Campus Recreation Progress Card - Side 2
University Goal: Student Success
Campus Recreation: Departmental
a. Annual Number of Student Visits3a to Campus Recreation and Wellness Center
b. Percentage of Unique Student Participants3b utilizing the Campus Recreation and Wellness Center
Male Female Male Female Male Female Male Female Male Female Male Female
n/a n/a n/a n/a n/a n/a n/a n/a 59% 40%
d. Annual Participation in Registered3c Intramural, Sport Clubs, Aquatic, Outdoor Adventure, and Fitness Activities3c
Male Female Male Female Male Female Male Female Male Female Male Female
n/a n/a n/a n/a n/a n/a n/a n/a 51% 49%
f. Annual Number of Faculty, Staff, and Alumni Visits to Campus Recreation and Wellness Center n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a
g. Unique Faculty, Staff, and Alumni Participants3b utilizing the Campus Recreation and Wellness Center n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a
h. Annual Faculty, Staff & Alumni Participation in Registered Intramural, Sport Clubs, Aquatic, Outdoor and Fitness Activities n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a
Male Female Male Female Male Female Male Female Male Female Male Female
n/a n/a n/a n/a n/a n/a n/a n/a 51% 49% n/a n/a
j. Annual Number of Visits to Campus Recreation and Wellness Center
k. Total Unique Participation utilizing the Campus Recreation and Wellness Center
University Goal: Student Success
Campus Recreation: Operational
l. CRWC Operational Cost per Square Foot*
m. CRWC Total Memberships
n. Total Facility Bookings
o. CRWC Facility Tours Participants
p. Annual Number of Guest Passes to Campus Recreation and Wellness Center
Definitions:
a. Annual Number of Student Visits3a to Campus Recreation and Wellness Center
b. Percentage of Unique Student Participants3b utilizing the Campus Recreation and Wellness Center based on enrollment
c. Demographics Annual Participation in to Campus Recreation and Wellness Center for all users
d. Annual Participation in Registered3c Intramural, Sport Clubs, Aquatic, Outdoor and Fitness Activities3c
e. Demographics Annual Participation in Registered Intramural, Sport Clubs, Aquatic, Outdoor and Fitness Activities
f. Annual Number of Faculty, Staff, and Alumni Visits to Campus Recreation and Wellness Center
g. Unique Faculty, Staff, and Alumni Participants3b utilizing the Campus Recreation and Wellness Center based on annual visits
h. Annual Participation in Registered Intramural, Sport Clubs, Aquatic, Outdoor and Fitness Activities
i. Demographics Annual Faculty, Staff, Alumni Participation in Registered Intramural, Sport Clubs, Aquatic, Outdoor and Fitness Activities
j. Annual Number of Visits to Campus Recreation and Wellness Center by all users (members, tours, & rentals)
k. Total Unique Participation utilizing the Campus Recreation and Wellness Center
l. Combined Operational Cost including Facility Services Agreement + Completed Billable Work Requests + Maintenance
Contracts/Service Agreements + Routine Maintenance Projects (PFAs) + Shop Supplies/Chemicals + Utilities based on CRWC square
footage 284,655 as reported to the state
m. Annual Number of Memberships sold to all users
n. Total Number of Instances of a Reservation (includes multiple times and locations)
o. Number of Scheduled Tours Participants. Note: Spring 2016 data will include unscheduled tour participants
p. Annual Number of Guest Passes Sold for Access to CRWC
**data prior to FY2015 was collected through the use of Class and EMS systems. FY2016/Fall 2015 data was collected through Fusion software and the EMS system, implement in September 2015
***unique student participation
Data for a. and b. collected from Fusion Software: Facility Access, Report #8 - Distinct Usage by Member
n/a n/a n/a $6.70
n/a
avail. Fall 2016
2.79 2.8
2.93
2.99
n/a
2.98
available Fall 2019 available Fall 2020 available Fall 2021
3.04
FY 2011
39,540 40,914 42,70439,820 40,747
FY 2014
539,464
62%
61,384
2.94
FY 2013
510,776
61%
FY 2016
538,447
57%
80,293
166
4,874
600,211
61% 68%60%
52,661 61,384 66,095 79,165
62%
4,874 5,028 9,210 11,827
1,290 1,219 762
166 194 220 117
560,818 539,464510,776
1,430
n/a 3.00
n/a n/a
2.98
n/a
n/a
FY 2011
540,819
60%
52,128
n/a
1,430
540,819 560,818 510,776
60% 60% 62%
FY 2011 FY 2012 FY 2013
FY 2011 FY 2012
540,819 560,818
n/a 2.92
60% 60%
52,128 52,661
1,986
11,142
9,097
FY16
10,245
22,323
517
66,095 79,165
3
3.05
n/a
539,464 600,211 637,405
61% 68% 57%
FY2014 FY15
16,311 11,695
i. Demographics Annual Faculty, Staff, Alumni Participation in Registered Intramural, Sport Clubs, Aquatic, Outdoor and Fitness
Activities
c. CRWC Access User Demographics
e. Demographics Annual Participation in Registered Intramural, Sport Clubs, Aquatic, Outdoor and Fitness Activities
FY2016FY 2012 FY 2013 FY2014 FY2015
FY 2012 FY 2013 FY2014 FY2015 FY2016
538,447
57%
80,293
FY 2015
600,211
68%
3.i. % of Unique Students3b Involved in Campus Recreation (Residential and Commuter)
n/a n/a
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Addendum C
Department of Campus Recreation
Strategic Priorities
2017
1. Marketing and Communications - Be creative in meeting the needs of participants, build a positive
image and increase University community awareness
b) Develop and execute a comprehensive and integrated marketing plan to increase awareness of
facilities, programs and services
Establish timelines for campus postings, distribution of materials, and social media postings –
DSAES SI 5c
Enhance the training for Street Team to maximize effectiveness with the execution of
promotional plans - – DSAES SI 5c
Increase outreach efforts to Student Housing, RSO’s, Orientation, Faculty and Staff Orientations
and Cougar Preview to share information and give presentations - – DSAES SI 5c
Expand placement of “Potty Talks” and consistently have a new one up once a month – DSAES
SI 5c
Expand the use of the Departmental tagline on all Campus Recreation documents both internally
and externally
Implement the marketing campaign of “I’m here to…” to further promote the Campus
Recreation story
c) Modernize communication through effective use of technology to maximize Departmental
outreach
Incorporate the use of Connect2’s Go Board app and the use of tablets for internal operations and
communication
Streamline departmental social media - DSAES SI 5b
o Facebook: post 1-2 times a day, increase interactions with quality posts (measure with
number of shares and likes)
o Instagram: post 2-3 times per week, increase average number of likes by 10%, post a
variety of information (different program focus every post)
o Twitter: post 3-4 times per day, re-tweet at least 5 times per week, increase number of
favorites by 10%
d) Create a culture of open communication in and across all levels within the department and
stakeholders
Use Basecamp software to support project management - DSAES SI 5c
o Communicate through every step of request- first request, approval of information
submitted, assignment of designer, approval of material, request to branding, approval
from branding, printed and distributed materials
o Restructure timeline of when materials need to be submitted
Implement a departmental Intranet to store documents to share them with all staff
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Create ‘Be Healthy Co-Op’ to facilitate effective communication with CAPS, UH Wellness,
Health Center, Center for Students with DisABILITES, and Cougars in Recovery (Fitness) –
DSAES SI 3a, 5c
o Campus Recreation will extend communication to students on a variety of Health and
Wellness topics
o Be Healthy Co-Op will provide additional marketing opportunities for appropriate fitness
and recreation programs and services.
Implement ‘Be Healthy Co-Op’ to plan health fairs and educational opportunities for students to
promote all Health/Wellness services across the campus (Fitness) - DSAES SI 5c
Create a “note from the Director’s desk” to members highlighting changes and welcoming them
as member’s – DSAES S1 5c
2. Development - Foster an environment that supports student and professional development with a
commitment to success for individuals and the University
a) Provide opportunities for students to learn and grow through recreational experiences
o Develop culture of consistent student official involvement at local, regional and national
officiating camps for basketball and football – DSAES SI 3b
o Revitalize and focus the Pro-Rec organization to be more involved and engaged in special events
and student development opportunities - DSAES SI 3b
b) Develop well-rounded student employees that, upon graduation, will be competitive in the
global market
o Serve as a pilot group for the Scarlet Seals of Excellence program for DSAES – DSAES SI 4a, b,
c, d
o Restructure organizational chart for Intramural Sports student staff to create more intentional
leadership positions – DSAES SI 2b
o Create a membership internship for credit hours with HHP. - DSAES SI 2c
c) Develop a culture that fosters intentional growth and commitment to success for students
pursuing a career in campus recreation or related field
o Encourage participation in the TexFit conferences and other regional fitness educational events.
– DSAES SI 3b
o Financially support instructional assistants (graduate students) and undergraduate students to
present and attend state, regional, and national conferences and workshops– DSAES SI 3b
d) Encourage and support growth and learning for employees through active involvement in
local, state, regional and national development opportunities
o Host or apply to host workshops, conferences, and events – DSAES SI 3b
3. Facilities - Actualize and leverage facilities to support a vibrant campus community
a) Assess and update facility spaces and technologies to ensure a quality student experience
o Execute Capital Equipment Replacement Plan – FY14-18
o Complete the audio upgrade for the Fitness Zone – FY17
o Assess and explore feasibility of repurposing underutilized facility space – DSAES SI 2b
o Paint walls throughout the CRWC – DSAES SI 2b
o Explore LED lighting for court spaces – DSAES SI 2b
30
o Replace carpet on CRWC second floor – DSAES SI 2b
o Assess and explore the reconfiguration of welcome desk to make workstations more functional. –
DSAES SI 2b
o Upgrade access systems (card swipe) on multipurpose room closets and Personal Training office
– DSAES SI 2b
o Upgrade Group Fitness sound carts to accommodate new technology – DSAES SI 2b
b) Meet the needs of the expanding residential student population by increasing indoor and
outdoor facility space
o Explore the development of low rope and team building initiatives course – DSEAS SI 2b
o Develop campus walking routes to contribute to the Partnership for a Healthy America
requirements – DSEAS SI 2b
c) Execute comprehensive maintenance schedules and replacement plans for all facility
components and equipment
o Execute Capital Fitness (functional/small apparatus) and Outdoor Adventure (rental and trip)
Equipment Replacement Plans – DSAES SI 2b
o Create comprehensive field maintenance calendar and schedule for planned improvements for
Gertner Fields and CRWC Field – DSEAS SI 2b
d) Incorporate and maximize the use of technology to enhance the customer experience
o Incorporate use of tablets for facility documentation and reporting
o Increase integration of fitness and mobile technology – DSEAS SI 2e
e) Provide a safe, accommodating, and secure environment for the University Community
o Update all Campus Recreation staff to the newly released version of American Red Cross First
Aid/CPR/AED training –
o Research the feasibility of utilizing oxygen in the aquatic facilities of the CRWC –
o Utilize Risk Management Best Practice Survey information to address critical areas of need and
develop action steps –
4. Fiscal Management- Promote an atmosphere of transparency and fiscal responsibility
a) Develop and implement a business plan that incorporates fee funding, building reserve funds,
and revenue generation
o Research participant fees to generate more revenue (Group Fitness, Faculty/Staff Wellness
Programs) – DSAES SI 2b
o Explore Sport Club fundraising opportunities through the Sport Club Council and Sport Club
Coordinator – DSAES SI 2b
o Implement an Intramural forfeit fee - DSAES SI 2b
b) In conjunction with the Division Advancement Officer identify opportunities for fundraising
and sponsorships to support capital projects, programs and events
o Explore grant funding opportunities for Fitness and Outdoor Adventure – DSAES SI 2e
o Explore funding opportunities for special programs such as low income adults, students with
disabilities, former or active military and veterans, and obese adults – DSEAS SI 1b
o Develop a sponsorship plan to support departmental initiatives - DSEAS SI 2d
c) Adopt and implement responsible practices that contribute to social, environmental, and
economic sustainability initiatives that enhance the UH community
31
o Incorporate energy savings amenities throughout CRWC such as low flow faucets and toilets,
motion activated light sensors, and additional LED lights – DSAES SI 2b
5. Programs - Provide recreational and fitness opportunities to promote healthy lifestyles that
engage the campus community
a) Increase opportunities for student involvement by improving and/or expanding programs and
utilizing other campus facilities
o Explore and integrate fitness and wellness initiatives and employee program into collaborative
program with other DSAES departments – DSEAS SI 1e
o Develop an employee fitness and wellness program – DSEAS SI 1e
o Increase partnership with HHP - Garrison Gym and Student Center Games Room to support
expansion of sport club and intramural sport programs. – DSEAS SI 3b
o Research and create a summer leisure pool only membership June-August. Sell shaved ice
during the summer membership timeframe. – DSAES SI 2b
o Explore collaborations to offer or promote cooking or healthy eating classes for students -
DSEAS SI 2b
b) Offer programming to engage under-represented populations to enhance the campus
experience
o Create and implement low rope and teamwork initiatives for transfer and international students
in the Outdoor Adventure program – DSEAS SI 1b
o Implement small group training program to increase accommodation and inclusion for women in
the weight room (Women on Weights) and fitness classes – DSEAS SI 3c
o Conduct a program assessment for Outdoor Adventure, Fitness, Intramural, Sport Clubs to
identify campus community being served and identify underrepresented populations to support
recruitment strategy – DSEAS SI 3c
c) Collaborate with campus partners and others to develop opportunities that impact student
engagement
o Host and/or provide various events as part of the Weeks of Welcome program – DSEAS SI 1d
6. Operational Processes – Cultivate an environment of personal and departmental accountability as
demonstrated through policies and procedures, reporting structure, and assessments.
a) Review and modify departmental policies, processes, and procedures to maximize both
efficiency and effectiveness
o Utilize Equipment Inventory Database to guide purchasing decisions (Fitness, Outdoor
Adventure, Intramural and Sport Clubs) – DSAES SI 2b
b) Standardize assessment, planning and reporting cycles to demonstrate contributions to student
success
o Create and execute annual Assessment Plan and utilize data to – DSAES SI 4c
c) Develop and execute an effective intentional operating plan for human, technological and
facility resources
o Review and modify Instructional Assistant (GA) and student job descriptions –DSAES SI 2a
o Review and adjust student wage scale –DSAES SI 2a
32
o Further develop and document recruitment and hiring process, including philosophy,
procedures, etc. for instructional assistants
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