designing for workplace health and well-being and workplace … · 2018. 5. 3. · lee &...

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NEOCON 2017

Session: W307

Designing for Workplace

Health and Well-being and

Workplace Analytics

• Young Lee, Ph.D. LEED AP, CIDQ

Director, Innovative Workplace Institute

• James Brewer

Workspace Consultant, Steelcase

• Matthew Schottenfeld

Associate Director, Innovative Workplace Institute

Speakers

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• Healthier and happier workers are proven to be more engaged and productive at work. This session discusses key indicators of workplace design for health and well-being and how to measure workspace performance in relation to them. CAPTIW© is workspace performance analytics developed with over 40 industry and academic partners. It encompasses a comprehensive list of workplace health and well-being indicators, and provides practitioners with free comprehensive analyses to promote evidence-based practice. The session showcases a case study from Steelcase WorkLife Center, NYC, highlighting a comprehensive assessment of health and well-being attributes and strategies to promote innovation and well-being at work.

Session Description

Business Case of H&W

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Benefits of healthy workplaces

Benefits of healthy workplacesHealth & Wellbeing Defined for Business Case

Physically Healthier

Cognitively Think Better

Emotionally Feel Better

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Benefits of healthy workplaces

• Contemporary Workplace, H&W, and Bottom Line

• Positive Outcomes of Healthy Workplaces

Benefits of healthy workplaces

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• Positive Outcomes of Healthy Workplaces

Benefits of healthy workplaces

CAPTIW© Workplace Analytics

and H&W Indicators

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CAPTIW© Workplace Analytics and H&W Indicators

• Open Source Online Workspace Analytics

• Funded by the American Society of

Interior Designers

• A collective effort with over 40 industry

and academic partners

• Key performance indicators (KPIs) of the

physical workspaces supporting the

organizational performance in innovation

and innovation strategies

• Alternative workplace performance

metrics encompassing productivity, health,

& wellbeing beyond the conventional

metrics of cost per SF

UNIQUE FUNCTIONS OF CAPTIW©

1. MOST COMPREHENSIVE WORKPLACE MODEL

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UNIQUE FUNCTIONS OF CAPTIW©

2. MOST COMPREHENSIVE KEY PERFORMANCE

INDICATORS (KPIs) OF WORKSPACES

UNIQUE FUNCTIONS OF CAPTIW©

3. PERFORMANCE-BASED ASSESSMENT OBJECTIVE AND PRESCRIPTIVE MEASURES

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UNIQUE FUNCTIONS OF CAPTIW©

4. BENCHMARK FUNCTION

CAPTIW © Analysis against the Benchmark

UNIQUE FUNCTIONS OF CAPTIW©

5. COMPARATIVE ASSESSMENT BETWEEN

MULTIPLE PROJECTS

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UNIQUE FUNCTIONS OF CAPTIW©

6. ENCOMPASSING PRODUCTIVITY, HEALTH &

WELLBEING INDICATORS

Health Wellbeing Productivity

CAPTIW©

H & W Indicators of CAPTIW©

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H & W Indicators of CAPTIW©

Six

Dimensions

of Health &

Wellbeing

Physical

Fitness

Environmental

Wellbeing

Space

Type (SP)

Space &

Furniture

Layout (SFL)

Space Size &

Access (SSA)

Neural &

Psychological

Stimulation &

Relaxation (NPSR)

Ambient

Conditions

(AC)

Furniture

Ergonomics &

Technology (FET)

Healthfulness

(H)

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www.inno-wp.comCAPTIW© User Interface

www.inno-wp.comCAPTIW© User Interface

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www.inno-wp.comCAPTIW© User Interface

www.inno-wp.comCAPTIW© User Interface

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www.inno-wp.comCAPTIW© User Interface

Innovation PerformanceWorkplace Performance

www.inno-wp.comCAPTIW© User Interface

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www.inno-wp.comCAPTIW© User Interface

Space Type Space & Furniture Layout Furniture Ergonomics

& Technology

Ambient Conditions

www.inno-wp.comCAPTIW© User Interface

Space Size & Access HealthfulnessNeural & Psychological

Stimulation & Relaxation

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www.inno-wp.comCAPTIW© User Interface

www.inno-wp.comCAPTIW© User Interface

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Case Study: Steelcase

Worklife Center, NYC

Unique Qualities of

Steelcase Worklife Center, NYC

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Unique Qualities of

Steelcase Worklife Center, NYC

Unique Qualities of

Steelcase Worklife Center, NYC

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Unique Qualities of

Steelcase Worklife Center, NYC

Unique Qualities of

Steelcase Worklife Center, NYC

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Health & Wellbeing Performance of SC

Worklife Center, NYC

Heath &

Wellbeing

Performance

Health & Wellbeing Performance of SC

Worklife Center, NYC

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Health & Wellbeing Performance of SC

Worklife Center, NYC

Physical Fitness

Fitness Spaces Outdoor Spaces

Physical Fitness

Social Spaces

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Fitness Spaces Outdoor Spaces

Physical Fitness

Social Spaces

Fitness Spaces Outdoor Spaces

Physical Fitness

Social Spaces

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Health & Wellbeing Performance of SC

Worklife Center, NYC

Emotional Wellbeing

Emotional Wellbeing

Solitude Spaces Access to Daylight Views to Outdoor

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Emotional Wellbeing

Solitude Spaces Access to Daylight Views to Outdoor

Emotional Wellbeing

Solitude Spaces Access to Daylight Views to Outdoor

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Health & Wellbeing Performance of SC

Worklife Center, NYC

Social Wellbeing

Social Wellbeing

Visual Connectivity Core-Interaction Network Cross-Pollination

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Social Wellbeing

Visual Connectivity Core-Interaction Network Cross-Pollination

Social Wellbeing

Visual Connectivity Core-Interaction Network Cross-Pollination

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Social Wellbeing

Non-Hierarchical Spaces Low-Tech Collaborative ToolsHigh-Tech Collaborative Tools

Social Wellbeing

Non-Hierarchical Spaces Low-Tech Collaborative ToolsHigh-Tech Collaborative Tools

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Social Wellbeing

Non-Hierarchical Spaces Low-Tech Collaborative ToolsHigh-Tech Collaborative Tools

Implications

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Health Wellbeing Productivity

Workplace Performance

CAPTIW Seven Key Performance Indicators

encompassing health, wellbeing & productivity

References

Steelcase (2016). Global report: Engagement and the global workplace. Steelcase 360 Magazine Report.

Steelcase (2015). Wellbeing: A bottom line issue. Steelcase 360 Magazine Issue 60.

British Heart Foundation (2015). Health at work infographics

Photo/image credit:

James Brewer

Steelcase

American Society of Interior Designer

Young Lee

http://www.waldners.com/wp-content/uploads/2015/09/Privacy-Wall_11-0003129.jpg

http://cravatenoire.blogspot.com/2013/05/the-hope-programs-taste-of-hope-at.html

https://twitter.com/viferrenceray/status/615570359207727104

http://cravatenoire.blogspot.com/2013/05/the-hope-programs-t

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young.lee@inno-wp.comschottenfeld@inno-wp.com

THANK YOU