digital governance: getting your act together and keeping it that way

GETTING YOUR ACT TOGETHER AND KEEPING IT THAT WAY �Digital Governance

#MX14CONF LIVIA LABATE @LIVLAB  

MAKE THE COMPLEX

CLEAR See: Richard Saul Wurman, Information Anxiety 2 �

GOVERNANCE IS CLARITY

+ CHANNEL SOLUTIONS

ENABLING PLATFORMS

Conductor Marin Alsop and the Baltimore Symphony Orchestra �

EPISODIC AMNESIA

DIGITAL STEWARDSHIP

Yes, separating digital and non-digital is artificial. ��Experiences take place with and without digital interactions. However, digital interactions are hard to avoid in a world of almost ubiquitous tech. By talking about digital touchpoints to discuss governance we pretty much cover the ecosystem. In most cases. Side effects may vary.�

Caveat Audiens

DIGITAL STEWARDSHIP

Governance is a way to �distribute decision-making �authority for strategy, policy,�and standards throughout �an organization.��— Lisa Welchman �

STEPS TOWARDS GOVERNACE

1.  Define your stewardship team�2.  Establish who is responsible for strategy�3.  Establish who is responsible for policy�

4.  Establish who is responsible for standards�

ACT TOGETHER

Torre pendente di Pisa, Pisa, Italy�

CHANGE OVER TIME

CLARITY IS YOUR IMPERATIVE 1  

STEWARDSHIP NOT OWNERSHIP 2  

IT DOESN’T MATTER HOW OTHERS DO IT 3  

NEVER START FROM ZERO 4  

AUTHORITY IS EMPOWERMENT IS AUTHORITY 5  

BEING A GOVERNANCE CHAMPION IS EXHAUSTING 6  

MOMENTUM IS NEVER TAKING IT FOR GRANTED 7  

LONG-TERM VALUE IS NOT A LEAP OF FAITH 8  

DON’T FIGHT REALITY

Keep in touch: @livlab, livia.labate@gmail.com�Thank you!